2/22/2024

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Promotional Video
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speaker
Jenny Lai
Vice President of Investor Relations

Good morning, good afternoon, and good evening. Welcome to Lenovo's Investor and its webcast. This is Jenny Lai, Vice President of Investor Relations at Lenovo. Thanks, everyone, for joining us. Before we start, let me introduce our management team joining the call today. Mr. Yang Yuanqing, Lenovo's Chairman and CEO. Mr. Wong Wai-Ming, Group CFO. Mr. Ken Wong, President of Solutions and Services Group, Mr. Kurt Skaugen, President of Infrastructure Solutions Group, Mr. Luca Rossi, President of Intelligent Devices Group, Mr. Sergio Buniyak, President of Mobile Business Group, and President of Motorola. We will begin with earnings presentations, and shortly after that, we will open the call for questions. Now, let me turn it over to Yuanqing Yuanqing, please.

speaker
Yang Yuanqing
Chairman and Chief Executive Officer

Hello, everyone, and thank you for joining us today. Last quarter, Lenovo delivered on its promise to resume year-on-year revenue growth despite multiple macro challenges. Profitability has improved quarter-to-quarter for two consecutive quarters. a testament to both the resilience of our core business and the effectiveness of our transformation. In addition, we have also been focusing on the growth opportunities brought by hybrid AI. This includes continuous investment in innovations to fuel sustainable growth into the future, a part of which we demonstrated last month at the annual CES event where we received industry-wide recognition for more than 40 new devices and solutions. As I shared with you in Q2, Lenovo has been consistently improving quarter to quarter, and we have entered our trajectory to recover. Now, for fiscal Q3, we successfully achieved the year-on-year growth. Global revenue increased 3% year-on-year. And the global profitability improved quarter-to-quarter for two consecutive quarters. Thanks to the execution of our transformation strategy, our non-PC revenue mix further expanded year-on-year to 42% of the global revenue. In the AI era, hybrid AI, leveraging both public and private foundation models, is creating significant growth opportunities for the industry across devices, infrastructure, and the solution and the services. Among the continued signs of recovery in the PC market, we are particularly excited to see the emerging trend of hybrid AI directly driving the future demand for the coming AI PC. AI PC, comes with a personal intelligent agent using natural language user interface, a compressed local large language model, heterogeneous computing with the CPU, GPU, NPU, privacy and security protection, and a rich AR application ecosystem. We believe this trend will stimulate another industry refresh cycle as users require devices designed for more creativity and productivity. According to Canalys' projection, by 2026, it is expected that more than 50% of PCs will be AI-capable. In the meantime, hybrid AI is also driving increased demand for hybrid infrastructure. On top of that, we are seeing increased customer demand for AI native applications, solutions, and services, such as consulting, design, deployment, and maintenance. Fueling AI services growth across different verticals. Lenovo is in a unique position with many advantages to lead this hybrid AI revolution. We stay committed to furthering investment in innovation, focusing on AI and computing. Our number and percentage of R&D headcounts keep increasing, and we are on track for a record year of R&D expense-to-revenue ratio. We have long embraced AI in all our businesses and have built computing capabilities from pocket to cloud. This relentless focus means we now have a full portfolio that includes AI-enabled, AI-ready, and AI-optimized devices, infrastructure, solutions, and services. We are realizing our vision of AI for all, for each individual and enterprise, changing the way they live and work, while at the same time, driving sustainable growth for our business. Now, I will talk about each of our businesses. Let's start with SSG, Solutions and Services Group. Last quarter, SSG revenue reached the $2 billion US dollar milestone, growing double-digit year-on-year to another record high. Operating profit also hit a record with a high operating margin above 20%. We protected the support services and the software as our core profit engine. We further expanded the manager services and the project solutions services. And the together revenue mix for these two areas now accounts for 55% of SSG's total business growing year on year for 11 consecutive quarters. In particular, strong growth momentum continued for our hero offerings, such as digital workplace solution, hybrid cloud, and sustainability, each winning major customer deals in key markets. Looking ahead, the new IT service segment within the trillion-dollar IT services market is expected to see stable mid-term growth. the rise of hybrid AI is opening up new opportunities for our AI-native solutions and services. Additionally, we are proactively embedding AI into the vertical solutions that we are building for various industries to strengthen value proposition and enhance differentiation for our customers. Next, our infrastructure solution group, or ISG. Last quarter, while industry and market headwinds continued to impact the overall ISG performance, we delivered a quarter-to-quarter revenue growth for the second consecutive quarter. And the combined revenue from storage, software, and services reached a record high of $1 billion U.S. dollars. We remained a solid number three for both storage and AI infrastructure on the global market. Looking ahead, we expect that the market will continue to shift to AI infrastructure, with AI server expected to grow nearly twice as fast as the total server market. At Lenovo, we are growing key strategic partnerships and building more sophisticated AI infrastructure solutions to strengthen our portfolio competitiveness, as well as securing major customer deals and a stable pipeline. We remain confident that we will resume year-on-year growth as soon as the coming quarter. Our intelligent device group, or IDG, delivered a strong quarter with revenue-resuming growth thanks to our clear strategy, consistent investment in innovation, and operational excellence. As the PC market continued to recover, our PC business excelled and outperformed the market. we returned to year-on-year shipment growth with leading profitability. Our global number one position in PC was further strengthened with a significant premium to the market, winning the highest market share since COVID. Last quarter, our non-PC device businesses made encouraging progress in building a more diversified portfolio. Both the smartphone and the tablet business returned to high double-digit growth, with a significant premium to the market of more than 20 points. Particularly, we see smartphone hyper-growth in Asia-Pacific, EMEA, and the North American market. Looking ahead, we expect the trend of hybrid AI to drive the demand for AI climate devices, driving another refreshment cycle, creating more growth potential and improving margin for us. Before I close, I want to point out that even though global economic headwinds still challenge the industry, We have all seen the potential of the revolutionary AI technology and its applications. Our commitment to AI innovation and partnerships with other key leaders in AI ensures that we are well positioned to capture the tremendous growth opportunities in AI. Thank you. Now let me turn it over to our CFO, Wei-Ming. Wei-Ming, please.

speaker
Wong Wai-Ming
Group Chief Financial Officer

Thank you, Yanqing. I will now take you through Lenovo's financial and operational performance for Q3 in fiscal year 2024. The group's operating performance continued to expand in Q3. While still navigating the ongoing market challenges, our core business has returned to a healthy growth trajectory, so by strong diversified growth engines and resilient profitability. Growth revenue increased by 9% sequentially, to $15.7 billion, representing the third consecutive quarter of sequential growth, while revenue and operating profit improved sequentially across all three business groups. This quarter also marked a new milestone for the group's service-led transformation, with SSG achieving record-breaking double-digit growth in segment revenue and operating profit. Its total contract value, a strong indicator for long-term pipeline, soared by over 50% year-on-year. IDG strengthens its business cadence to achieve 7% year-on-year and quarter-on-quarter revenue growth. Its market share by shipment advanced to new high across multiple geographic markets, and its premium sales mix was the highest since COVID-19. IRG reported a 24% quarter-on-quarter revenue growth and record high sales across multiple growth products, although it is still shy of its best-performing quarter last year. Group net profit rose by 35% sequentially to $337 million, despite decline by 23% year-on-year. The segment margins of IDG and SSG expanded year on year, with IDG profitability nearing its historic peak, and SSG's scaling segment margin to 20.4%, around 2.3 times of the group's average. Impacted by smaller operating leverage and higher R&D investment, ISG still operated at a loss, but its recovery plan has already helped to improve its operating performance by $16 million quarter-on-quarter. Basic earnings per share came in at 2.81 US cents. The group showed greater resilience by balancing finance costs and liquidity amid a higher interest rate environment. Q3 finance costs were down $16 million quarter-on-quarter and $10 million year-on-year, thanks to a prudent reduction in interest-bearing borrowings. Meanwhile, the group continued to optimize operational efficiency with days of accounts receivable and inventory together improved by 14 days year-on-year. Of these, 10 days come from inventory days improvement alone, despite lower accounts payable days leading to a cash-confirmed cycle of one day. Despite a constrained spending environment, the group remains resolute in its dedication to innovation and is on track to invest the largest share of its revenue in RMD for fiscal year 2023-2024. SSG has once again achieved record high performance, with revenues surpassing the $2 billion milestone. SSG's pivotal role as a growth growth and profit engine is further highlighted by its 20.4% operating margin, expanding 22 basis points year-on-year. The pay-as-you-go true-scale services continue to gain traction with double-digit year-on-year growth in its contract signings. The third fiscal quarter also saw the signing of SSG largest-to-date infrastructure as a service deal on extensive partner ecosystem, as well as largest-to-date asset recovery service deal on superior data security assurance. SSG is also leveraging AI to enrich its service portfolio to meet the evolving needs of our customers. One strong use case entails embedding AI into our offerings. For example, Our care of one platform uses AI to improve employee experience and productivity. On the other hand, we are also rolling out our new AI native service called AI Professional Services to help customers deploy AI technology securely and efficiently in a hybrid environment. For ISG, we have seen record-breaking sales across world products and order recovery from key cloud and enterprise customers. This has helped ISG in achieving a 24% quarter-in-quarter revenue increase. Its recovery plan was also effective in improving segment profitability by $16 million quarter-in-quarter, reducing loss to $38 million. ISG is expanding its hybrid AI solutions to be time to market across GPU platforms and remain the number one provider for high-performance computing on the top 500 supercomputer list, as well as the number one most sustainable supercomputer on the green 500 list. ISG in-house engineer Neptune water cooling technology was honored with the top award at the United Nations Energy Efficiency Competition. Neptune technology allows our customers to operate their data centers without the need for specialized and power-intensive cooling infrastructure, thereby reducing their ongoing operating costs and providing unmatched sustainability benefits. Combined revenue from storage, services, and software achieves 36% year-on-year growth, while edge revenue increased by 12% year-on-year to an all-time high. ISG storage business continues its hyper-growth in sales with a 48% year-on-year increase. Within the storage market price band of $25K and below, Lenovo is well-positioned to retain the number one position for six consecutive quarters. IDG has shown resilience with a 7% revenue growth, both year-on-year and quarter-on-quarter, driven by premium-to-market growth, while maintaining an industry-leading operating margin at 7.4%. This is made possible with our operational excellence and higher premium mix. As a result, IDG is now holding the number one spot in four out of five geographical regions, IDG further solidified leadership in the global commercial PC segment, achieving the highest market share of 27% in three years. AIPC represents an inflection point for the PC industry, driving a new product cycle with premium pricing. To capitalize on a structural trend, At CES, IDG won a total of 105 product awards. 61 of those awards went to the ThinkBook Plus Gen 5 Hybrid, an innovative product that comes with a unique dual system and is powered by cutting-edge AI computing capability. Finally, IDG continues to accelerate momentum on the non-PC front. Its non-PC sales accounted for 21% of revenue, up more than 4% each year on year. Meanwhile, its smartphone business delivered high double-digit revenue growth, and its premium products now accounted for a record of 25% of the mix. The group has consistently upheld numerous recognitions for its ESG performance. One of the great examples is the newly awarded Climate Plus Champion status by EPEAT. It acknowledged the group's sustainable investments in incorporating climate considerations into over 400 products. In terms of diversity and inclusion, the group has been included in the Corporate Equality Index, CEI, by human rights champion foundations for six years in a row, while receiving its all-time high score in the annual Workplace Pride Global Benchmark. The Group Drive for Environmental Sustainability was also recognized with the MSCI ESG rating of AAA for the second year, as well as the first place in the Most Sustainable Companies category as HKI CPA's Best Corporate Governance and ESG Award for the 11th consecutive year. And the list goes on. These achievements are a testament to the group's ongoing pursuit of excellence in product design innovation and dedication to environmental sustainability. Hybrid AI represents a significant and unique opportunity for the group to supercharge growth. Investment in innovations will be made to unlock the full potential of hybrid AI and build pocket-to-cloud capabilities. The robust innovation across the three business groups will enhance the group's competitiveness in next-generation product design and solutions. This will, in turn, drive profitable growth and support the groups in meeting its medium-term profitability targets. Looking ahead, SSG will launch new AI-native services and embedded AI functions across our service offerings to accommodate enterprise customer growing demand for AI technologies. SSG will concurrently focus on safeguarding its core business with high-value added support services across both PC and infrastructure segments. Through collaborating with ecosystem partners, SSG is well-positioned to help customers accelerate their digital transformation journey and further enhance its financial contribution to the group. ISG is well positioned to capture new hybrid AI opportunities with the ODM plus business model and industry leading full stack offerings, including hybrid cloud, HPC, data management, AI, and edge computing. The business segment will further diversify its customer base and acquire new accounts, while balancing between general-purpose systems and customized cloud offerings. This will ensure scalability, cost efficiency, and the optimization of revenue growth and profitability. AIPC could represent an inflection point for the PC industry. It could drive a new product cycle with premium pricing, which is key to delivering premium to market growth, strong ASP, and sustainable profitability for IVG. Following the successful launch of its first AIPC at CES, IVG is on track to launch next-gen AIPC in the later part of the calendar year. This will offer industry-leading computing power to the market, optimizing AI workload efficiency and user experience. Meanwhile, IDG will prioritize efficiency, cash generation, and non-PC investment. In its smartphone business, the group will focus on product premiumization, regional expansion, and product differentiation. Finally, as always, we stay committed to driving sustainable growth and profitability improvement for our shareholders. Thank you. We will now take your questions.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Amin. Now we will open a line for questions, and this section will be in English only. Please be reminded to limit yourself to two questions at a time. Operator, please give us your instructions.

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Operator
Conference Operator

To submit a question... please type your question in the Q&A box on the right and click submit.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you. And our first question is coming from Morgan Stanley's Mr. Howard Gao. First question is our view regarding to AIPC and how much ASP uplifted. do we expect from AI PC versus a normal PC? And what does this mean to our profitability? And second question is regarding to our market share in North America for PC.

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Unknown Speaker

Yeah, so let me first answer. Then probably Luca can follow up on that.

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Yang Yuanqing
Chairman and Chief Executive Officer

So as you know, so today, AI is mainly public AI.

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Unknown Speaker

So it runs on public cloud. So it has its limitations in terms of network speed, efficiency, cost, security and privacy, et cetera.

speaker
Yang Yuanqing
Chairman and Chief Executive Officer

There are many use cases where public AI is not the best choice. And in certain industries like financial services, public AI may not even be an option. So customers need better ways to bring AI from the cloud to their fingertips and into their own organizations. So we believe hybrid AI is the future. but how to land this hybrid AI into every individual life and every enterprise. I think integrating AI with personal computing devices is a possible path. So today everyone has a PC or a smartphone, which are the vehicles for us to bring AI to all, making AI available and accessible. So it definitely goes to Lenovo's strengths. We are using BLP framework to establish our competitiveness. B means build, L means leverage, and P means partner. So we can certainly leverage our existing market leadership in PCs. So we design and manufacture our devices in-house so we can build a personal foundation model into HPC. So our model compression technology to perform AR referencing on the device. and also with a large scale. So it's easy for us to build a natural platform to gather all AR apps or ecosystem similar to Apple Store. So all these are our existing strengths to So meanwhile, we are partnering with key leaders in the AI area to access critical technologies and suppliers, create the most robust ecosystem. So already we have built strong allies with media, Microsoft, AMD, Qualcomm, Intel. But definitely most importantly, so we understand this web of AI revolution is not limited to current technology. We are not satisfied with just successfully integrating others' innovation and components as it don't guarantee our future success. So we must build our own IPs starting from the first generation AIPC that eventually transition into our personal AI team vision. So actually following our AIPC initial definition of five main features. So our personal intelligent agent using natural language user interface, compress the local large language model, heterogeneous computing with CPU, GPU, MPU, privacy, security protection, and a rich AI application ecosystem. So each of these domains, so we are doing innovation work, make breakthroughs, create our unique advantages. So for example, with our model compression and enhancement technology, our large language model, inferencing framework can save 30% memory versus before optimization on both Intel and AMD platform. So another example is our resource aware workload schedule, which can optimize heterogeneous XPU management. Similarly, so in infrastructure, we are doing this BLP as well. So that's what I want to talk with you first. So probably Luca, you can talk about the price, the market share, et cetera.

speaker
Luca Rossi
President, Intelligent Devices Group

Yeah, yeah, yeah. Thank you, Yanqing. So I will not talk again about the AIPC. I think you have been explaining it in a very good way. So the other two things were ASP, and I think there will be, we expect there will be a one-digit percentage, mid to high one-digit increase of ASP for the AIPC, given the richer configuration. In regards of the margin, we remain very confident to deliver industry-leading margin also on AIPC. And we have the plan to expand those margins towards attached services. And like Yanqing was mentioning, also leveraging certain unique IPs that we are building over time and we want to use to differentiate our offering from our competitors. In regards of our NA business, I think I can just say it's healthy, doing very well. Last quarter alone, we We had a revenue growth of 23%, I think. And looking at our activation share, which we use to measure our competitiveness without giving confidential data, I can tell you that we have gained two to three points of activation share since the pre-COVID period benchmark, which we normally use. So I think we are confident and committed to this important market. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you. And now we'll move to question number two from Dino Chen with Grant Alliance as a management. Could you share some colors on the future revenue goals and margin for ISG?

speaker
Call Moderator

Yeah, so Kirk.

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Kurt Skaugen
President, Infrastructure Solutions Group

Yeah, so I think our strategy is working. We have a diversified portfolio of servers, storage, software, and services. So, as you saw, we were able now to, I think, put the worst behind us and grow 24 percent quarter to quarter for the second straight quarter. And our ODM Plus model is enabling us to balance revenue scale at the cloud providers with profitable growth in ESMB. So, we saw 34% core-to-core growth in cloud and 11% core-to-core growth in ESMB. And our profit drivers, specifically around storage, software, and services, was able to grow 36% year-to-year. And you heard YY talk about that hitting an all-time high of a billion dollars. So I think most importantly, you know, is the market shift to AI infrastructure. So AI servers are expected to grow 2X the market in 2024. And we have now climbed from the number six provider of AI server and storage in 2020 to become the number three provider in 2023 up until now with 50% year-to-year growth and a 20-point premium in the market. So as we look forward, we'll be time to market with all the major GPUs from NVIDIA, Intel, AMD. We've already driven $2 billion in AI infrastructure. We're tracking over a $2 billion pipeline. And we've signed another billion-dollar cloud customer that will be shipping later this year. So I think AI server is definitely where the market's driving and will be well-positioned to recover further in both revenue and margin and are expecting to see year-to-year growth in the current quarter. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Kurt. And the last question is coming from Ms. Grace Chen from UBS. And the question is regarding to our timing of shipping AIPC and the penetration rates in 2024 and 2025.

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Call Moderator

Yes, still Luca.

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Luca Rossi
President, Intelligent Devices Group

Yeah, thank you for the question. So we are starting to ship AIPCs in the first half of 2024. And our product portfolio will expand towards the second half of 24 and then in 25. There will be several generations of AIPC with the evolutionary and more sophisticated feature going forward. We are confident Lenovo will have the broadest and most competitive AIPC offering in the industry. So we do not expect a very significant mix of AIPC in 2024, given the time of availability of the products, but it will grow gradually, particularly in the second half, and then towards 25 and 26, where we expect it will go up to 60% of the mix. I also want to note that the definition of AIPC probably will further evolve going forward. So we will be able to give a more precise guidance of the mix, which is probably not possible today. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you. Thank you, Luca. And the next question is coming from Mr. Danny Tan from Nomura. For the civil business, what regions and customers are your primary targets this year? And If we increase the exposure to China market rather than the U.S. and EU market, would that prolong the profit turnaround schedule? What do you expect the server business can turn profitable and how to achieve that? Thank you.

speaker
Call Moderator

There's still a cook, right?

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Kurt Skaugen
President, Infrastructure Solutions Group

Sure. So far, I think the China market, we're seeing a recovery in the business driven by both cloud and ESMB. We've also this last year launched our Wen Tian product offering, which is a specific product designed in China for China. And we're seeing tremendous growth on that for both cloud and the ESM business. If you look at our geographic mix, I would say, as you saw, we grew double digit quarter on quarter in both ESMV and cloud. And we're confident given the design wins we have for next generation AI solutions that we'll see a strong growth for both ESMB and cloud as we go into 2024 throughout the year. I guess the most important indicator for you is the $2 billion of AI pipeline that we have and 50% year-to-year growth we've seen in AI infrastructure through the first half of 2023, which is what's publicly announced from IDC. And again, we have confidence that will be time to market in all the next generation AI GPUs as we go into the middle of the year. and hit major shows like NVIDIA's GTC. So that gives us confidence in the growth. Lastly, storage. Again, we've become number one in entry storage and number three overall. That's a growth from number 11 just a few years ago, and we're still seeing 48% year-to-year growth. So that 3S of storage, software, and services is growing significantly and will help our profit recovery grow. So our goal is to continue to grow premium to market while increasing our profit as we go through our next fiscal year. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Kirk. And now we'll move to the next question, which is from Mr. Howard from Morgan Stanley. And for ISG, can you provide some colors on what is the mix of AI service percentage of the total revenue today? And what is your expectation for that by the end of FY 2025? Sure.

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Kurt Skaugen
President, Infrastructure Solutions Group

So the overall market is growing double digit around 10%. The AI market should grow about double that. We've already announced and IDC has confirmed that we went from number six to number three in AI server. And we publicly stated we're driving over $2 billion now annually in AI infrastructure revenue. We're seeing tremendous growth in our AI innovators program. We invested $1.2 billion of the company a few years ago and another billion dollar commitment recently. So these four AI innovation centers have driven 165 AI solutions. And we have now more than 80, eight zero AI ready infrastructure platforms in the market. So as I said, as you look forward, we have more than a $2 billion AI pipeline now globally. And we've recently signed another billion dollar customer for our AI solutions that will be shipping over the next year. And then lastly, again, we're time to market on all the next generation platforms. And as an example, we've been Microsoft and NVIDIA's exclusive partner for the OVX cloud in the Microsoft Azure cloud, just as one example. So hopefully that's helpful for you. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Luca. The last question is also on server. So Ms. Grace Chan from UBS is asking, what's our view for the outlook of general servers in calendar year 2024? Okay.

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Kurt Skaugen
President, Infrastructure Solutions Group

Sorry, you said general servers or Genoa servers?

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Jenny Lai
Vice President of Investor Relations

It's Genoa servers, the traditional server.

speaker
Kurt Skaugen
President, Infrastructure Solutions Group

Sure.

speaker
Unknown Speaker

General purpose servers.

speaker
Kurt Skaugen
President, Infrastructure Solutions Group

Yeah, so I believe that obviously a lot of the growth up until now has been driven by large language models, and we're seeing a more balanced portfolio as we go through the calendar year to include a number of inferencing servers as well as general purpose servers. So as you know, a lot of the data is moving to the edge, and we believe you should move AI to where the data is. So one of the fastest growing parts of the business is general purpose ThinkEdge servers at the edge, because 75% of data in the future will be computed at the edge. And I think we all know data has been doubling over the next, you know, three years or so. we've had 12% year-to-year growth in the edge general purpose servers with 11 consecutive quarters of year-to-year growth there. We also see strong demand in high-performance computing. We're selling one of three of the world's top 500 supercomputers. And our Neptune technology is the most sustainable technology in the world. So, as people worry about energy efficiency, We've seen tremendous growth in our leadership position in the top 500 in HPC as well. So the simple answer to your question is we'll have a more balanced view going forward of inferencing servers, large language models, and general purpose servers, because general purpose servers have somewhat stalled while people were spending their money over the last quarter or two on large language models. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Kurt. And now we'll move to the next question. The next question is from Donnie Tan with Nomura. The question is on IDG's margin. How sustainable is your operating margin of IDG business if considering the prices of memories, panels, and ICs are all increasing continuously?

speaker
Luca Rossi
President, Intelligent Devices Group

Yeah, I think I'll take this question. And obviously, we have the intent to continue to drive our profitability to the high end range of pre-COVID and even beyond that, as you saw. There are several rationale to be able to do this. An higher ASP as the market and also Lenovo is shifting towards a more premium segment. We plan to increase our share in premium and commercial products. AIPC will help. ASP will have richer configuration. I mentioned before, adjacencies, services, software. And then we have probably a unique, strong competence in what I call design to cost, given our leadership in R&D and innovation. Now, commodity cost up and down, like you mentioned, is that to be honest, it's a normal trend in the industry. And I think we will be competitive in the market with our offering. So we are confident we are able to mitigate that factor. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Luca. And the last question from Tony Sand with CLSA is also the component price impact to the PC margin. So His question is, how do we see the increasing memory prices impact to our PC margin? How can we mitigate the impact, please?

speaker
Luca Rossi
President, Intelligent Devices Group

Yeah, I'm afraid the answer is more or less the same. We are used to inflationary and deflationary cost trends in PC for many different cycles in many years. I think we are able to navigate that and we'll be competitive in the market. And our objective is to maintain our industry-leading profitability. Thank you, Jenny.

speaker
Jenny Lai
Vice President of Investor Relations

Thanks. And the next question is coming from technology business research. We have seen a close competitor in infrastructure announced a large networking-centric acquisition. Can you help me understand if and how this trend is impacting Lenovo's view of the data center networking market or strategy in the space? Thanks.

speaker
Kurt Skaugen
President, Infrastructure Solutions Group

Yeah, so I think as Waiwai said, we have a build partner leverage model I think our relationships with some of the largest networking companies in the world, globally as well as in China, has never been stronger. And this is just continuously strengthening our relationship with those powerhouses as we deliver integrated solutions. A lot more of our business is being sold at the rack level, both for AI and high-performance computing. And we've got very strong partnerships in the industry to address that. In addition, I would say telco networking and network function virtualization is one of our fastest growing businesses. In fact, I'm leaving for Mobile World Congress, where next week you'll see some significant announcements with some of the world's largest telcos and Lenovo to expand our relationships around radio access networks, Open RAN, and NFV going forward. So I think we have a great strategy with build partner leverage. And we're confident in our future strategy there. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Kirk. And operator, could you give us the instruction again for collecting the question, please?

speaker
Operator
Conference Operator

And meanwhile, our next... Please type your question in the Q&A box on the right and click Submit.

speaker
Jenny Lai
Vice President of Investor Relations

And the last question is regarding to the outlook for IT services market for 2024. Yes, that should be Ken's question.

speaker
Call Moderator

Okay, thank you, Wawa.

speaker
Ken Wong
President, Solutions and Services Group

A couple of things, right? First of all, if we look at the solution and service group result in Q3, I think we are very encouraged by the results. It is a record revenue quarter of over $2 billion, and at the same time, growing faster to the market. and also maintain a relatively high margin, right? So we definitely see a continuous momentum in our solution and services business. When we look at the demand from our customer, We see a couple of things. One is definitely as a service continue to be a big sought after from our customers. In Q3, in addition to the financial result that we have achieved, we also seen a very strong double digit year to year growth in terms of total contract value that we have signed across device as a service and also infrastructure as a service. The second thing is definitely AI. This is, you know, this is continued to be the buzzword in the market and a very strong demand from our customer. And we strongly believe our pocket to cloud portfolio, including AI devices, AI infrastructure, and, of course, AI solutions and services. has a unique advantage across our Lenovo portfolio, right? So with regard to AI, there are two things that we are working on and also see strong demand from our customer. One is, you know, how can we use AI in enhancing our offerings, right? One of the example is the Care of One platform, which is a Gen AI powered service orchestration platform to uplift our managed services to deliver, you know, a higher customer satisfaction and also another level of productivity for our customer, right? So this is about AI-enabled services. The other thing is, as YY mentioned, on one hand, AI is super powerful, right? Every of our customers are asking a lot of questions around it. However, it is not as simple as it should be, right? So there's a lot of demand for AI. for companies like for Lenovo, who is a trusted partner of our customer, to help them to understand the technology and also to come up with the optimal AI strategy and offering to achieve the desired outcome. A couple of examples, for example, in Q3, we delivered an AI-enabled light-out warehouse for a major Asia logistic company to help them to significantly improve their productivity. The other example is we have worked with a couple of automotive companies around the world to help them to implement the AI-enhanced enterprise digital twins. So all these are some of the highlights and also momentum that we have seen across our portfolio from hardware, software, and services. So, in a nutshell, I think we continue to see a strong momentum in our business, and we're confident that our solution and services business will continue to grow faster than the market in the foreseeable future. So, thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Ken. And the last question is on smartphone business. can you give us update on your smartphone premium mix, which seems to be a major business driver for the quarter?

speaker
Sergio Buniyak
President, Mobile Business Group & President of Motorola

Yeah, I'll take that one. So we are seeing, I mean, we are seeing growth overall in the business, 31% last quarter, our activations record since acquisition, um, We are growing in geographies. We are growing segments like B2B, what's driving a better premium mix. And we are also seeing sustainable growth on a growth to cover edge and foldable devices. This segment 18 months ago used to represent 3% to 4% of our sales. Last quarter, 25%. It's driven by growth in many Asia markets, Europe. And in North America, especially on foldable, with foldable, we achieve 10% of the global market share, 40% in North America, 12 times year over year from a small base, but 86% quarter over quarter. And we are seeing very high NPS scores from users. So we expect this to continue and sustainable growth in the near future. And, of course, we will have some AI announcements coming the next three to six months that will build upon our previous strategy.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Sergio. And the last question is dividend payout. Could you kindly update your dividend policy? And what would be the likely payout ratio or dividend yield targets in FY24 and 25? Yeah, yeah. So, whatever you guys.

speaker
Wong Wai-Ming
Group Chief Financial Officer

Hi, thank you for the question. Our dividend policy is about, I think, a payment of 30 to 35% approximately, I think, of the earnings. Obviously, we also adjusted for some non-cash items so that we would want to achieve a balance between cash flow as well as reward to our shareholders. There is no, I think this dividend policy I think has been consistent and we probably will want to I think stick with it. I think obviously when there are I think issues that actually one time issue impacting the company, impacting the company performance, we will take that into consideration as to whether we strictly adhere to that 35% or our objective is to want to return to shareholders, I think, in line with the performance of the company.

speaker
Call Moderator

Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Huamin. And the last question is coming from Morgan Stanley's Howard Gao. For AI servers, do you think customers want CPU and GPU solutions from the same vendor, which may result in better performance? Or do you see customers wanting to buy CPU and GPU from different chip makers? Which solution do you think will be becoming the future mainstream?

speaker
Kurt Skaugen
President, Infrastructure Solutions Group

Yeah, good question. So we will be delivering choice in both CPU and GPU architecture as we're seeing demand for all those different combinations in the market, depending on which vertical market and workload. So as we move forward into the new year, you should expect us to fully support the next generation Intel, AMD, and ARM CPU, as well as next generation Intel, AMD, and Nvidia GPU solutions, as well as localized products in the China market and in various other markets in the world where there's new innovation happening. I would say that we're seeing strong demand across our AI innovators program with over 160 AI solutions on frameworks like OpenVINO, which can take advantage of just using a CPU as well because the number of parameters that can be used even within a general purpose CPU architecture is growing significantly year on year as well. So I think we're getting good exposure to that with with the number of ISVs, now over 50 ISVs that are partnering with Lenovo to deliver optimized solutions. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Kirk. And the last question is thanks to Jeffrey Kwong from BNP. Can you share more about Lenovo's PC blended ASP trend? Since AI PC impact was small, Could you quantify the impact for other major drivers such as commercial mix improvement and how sustainable is this trend going into your fiscal fourth quarter and fiscal year 2025?

speaker
Luca Rossi
President, Intelligent Devices Group

So I'll probably take this one, Jenny. Thank you. So our ASP, blended ASP is growing sequentially this quarter, was also growing sequentially last quarter from the previous quarter. So that is the trend. Now, the components of the increase of our ASP is twofold. On the one hand, you have a better commercial and premium mix, so a combination of the two. And the other one is the non-PC portion of it, meaning the agency services, software, things that come attached with the device. And we have done pretty well. If I look pre-COVID versus today, you have almost up to $100 improvement of the total ASP. I think going forward, obviously, with an inflationary component cost environment, the ASP probably will continue to go up. And with the AIPC, as we mentioned, it should also go up. So I think it The trend is and will be sustainable definitely in 2024, and I think I have no reason to believe that it will not be in 2025 unless there is a different deflationary commodity cost environment, which I don't think is the case for what we can see today. Thank you.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you, Luca. And we are now ready to tag the last question due to limited time. And our last question is on IDG as well. Given that IDG's operating margin has reached a peak level in FY quarter three, what is the expectation for fourth quarter and what is the expectation of the margin for FY 2025s?

speaker
Luca Rossi
President, Intelligent Devices Group

Yeah, so I think we do not give a precise guidance for the following quarter, but in general, I think I reconfirm our commitment to deliver a level of operating margin at or beyond the pre-COVID levels, and so we are confident that we can continue to maintain it, and there are several tailwinds that tell us we should be able to continue to do that.

speaker
Jenny Lai
Vice President of Investor Relations

Thank you. Thank you. And we thank you all very much for joining today's call. If you have any further questions, please feel free to contact me directly. And the replay of this webcast will be available in the next couple of hours on our investor relations website. Thank you again for joining us. Bye-bye now.

speaker
Call Moderator

Bye. Thank you.

speaker
Luca Rossi
President, Intelligent Devices Group

Bye.

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