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2/9/2026
Hello everyone, thank you for standing by. Welcome to PT Indosat PBK FY25 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question, you will need to press star 11 on your telephone. You will then hear an automated message and writing your hand is raised. Please be reminded that today's conference call is being recorded. I would now like to turn the call over to your first speaker today, Pa Inder Dhaliwal. Thank you. Please go ahead.
Thank you, Desmond. Good afternoon, everyone, and thanks for joining us on the call today. With us on the call today, we have Pa Vikram Sinha, our Chief Executive Officer, Pa Nikki Lee, our Chief Financial Officer, as well as Pa Bilal Kazmi, our Chief Commercial Officer. I will now hand over the call to Pa Vikram for his opening remarks. Over to you, sir.
Thanks, Inder. Good afternoon, everyone. I am pleased to report a strong set of numbers in the fourth quarter of 2025, delivering on our guidance as promised for the full year. This means that we have ended the year on a solid trajectory heading into 2026. If you look at the next slide, here are some of the key highlights of our fourth quarter of 2025. where we are seeing strong performance across both financial and operational matrix. Revenue grew strongly during the quarter, and our EBITDA grew faster than revenue, reflecting our continued focus on profitability. And we have delivered strong net profit as we continue to deliver value to all our stakeholders. The key reason for our strong performance is our core cellular business is our customer ARPU, which grew 11% quarter on quarter to 44,000 IDR, which is the highest level since merger. ARPU remains Indonesia's biggest opportunity, and we are pleased to report continued positive momentum on ARPU heading into 2026. Our initiative that we have, we continue to deliver such as AI-powered hyper-personalization and our focus on delivering marvelous customer experience powered by strong network was the main reason driving this strong ARPU growth. We still feel upside for ARPU and we are committed to fully realize this opportunity. If you look at the next slide, one of our key initiatives launched in 2025 was our AI-powered 360-degree scam and spam protection. Scams are a huge customer pain point. With more than 66% of Indonesian encountering a scam in the past six months, And this is a $5 billion US issue in the country. Our solution has been in offering AI protection through an agentic platform that has 99% efficacy in detecting scams and spams. This protects customers across all channels, including voice, SMS, VOIP, WhatsApp, and any popular medium. This is one of the key efforts in building our reputation as Indonesia's most trusted telco and to date we have delivered 100% protection to covered customers with more than 2 billion scams and scams prevented. This product is delivering us positive feedback and helping us to improve ARPU and lower our churn. This quarter, also marked a landmark first step towards stabilizing our fiber co along with our strategic partner. Through this transaction, we are positioning ourselves for future growth, especially in the fiber to home business. The three key objective that this transaction give us are number one, monetizing our asset to unlock value. In Q2, Q3, we will be receiving, IOH will receive USD 700 million US dollar. The other important point on this partnership is that now we have a partner with deep local expertise, which will help us grow our FTTH business, but at the same time, we retain operational control over this fiber core. The other important initiative for us is our AI Neo Cloud platform, which was established in 2025. We set the foundation for our future growth in 2026. Our current capacity is fully contracted with USD 28 million USD revenue booked in 2025. We continue to enhance our full stack capabilities along with global giants as NVIDIA, Google, and others. and look forward to sharing more development on this in 2026. This solidifies IOH as an investment proposition with our core performing well and we aim to unlock further ARPU potential and drive sustained growth on mobile. The value of our fiber asset is being realized and positioned for future growth and expansion. and our NeoCloud platform is set for scale in 2026 to capture the growth opportunity in AI. Finally, our guidance for 2026, where we aim to grow both revenue and EBITDA mid to high single-digit level, and our planned capex spend is around $13 trillion. I will now hand over to Nikki for more detailed financial presentations.
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