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Teamviewer Se
2/12/2025
Ladies and gentlemen, welcome to the Q4 2024 Preliminary Results and Analyst Conference Call. I am Yusuf, the Chorus Call Operator. I would like to remind you that all participants will be in listen-only mode and that the conference is being recorded. The presentation will be followed by a Q&A session. You can register for questions at any time by pressing star and 1 on your telephone. For operator assistance, please press star and 0. The conference must not be recorded for publication or for broadcasting. At this time, it's my pleasure to hand over to Bicera Grubicic, Vice President of Investor Relations. Please go ahead.
Thank you, operator, and good morning, ladies and gentlemen, and welcome to TeamViewers Q4 and full year 24 earnings call. I am Bicera Grubicic, head of IR, and I am joined today by our CEO, Oliver, CO Mark, and CFO Michael. Today, we will cover several topics, so the presentation part may take a bit longer than usual. But first, of course, we will present our Q4 and full year 24 results. Oliver will discuss our quarterly business highlights, Mark will explain OneE's performance, and Michael will present TeamViewer's Q4 and full year financials, followed by our full year 25 pro forma guidance. In the second part, Oliver will present our updated strategic plan and our midterm targets. And then we will conclude with a Q&A session. Next slide. Please note that you can find the important notice and the APM disclosure on slides two and three. And with this, I hand it over to Oliver to kick off our presentation.
Thank you, Vizsera. Good morning, everyone. Also, very warm welcome from my side. Thank you for joining our call today. Let us kick over the highlights of the last quarter, as usual. 2024 marked another strong year for TeamViewer. Similar like in last quarter's previous years, we ended the year with several high-value deals, underlining that our sales cycle has become more back-end loaded. This reflects the increased share of enterprise business that we have achieved over the years and our continued strength and momentum in this space. Our full-year 2024 revenue increased by a very good 9% year over year. and all regions saw good revenue growth in both Q4 and the full year. In enterprise, we achieved a very strong revenue growth of 38% year-over-year in Q4, which was well above our internal expectations. Main reasons were large enterprise and frontline deals in the last weeks of the fourth quarter. ARR, which normalizes these effects, grew by a healthy 7% year-over-year, and it confirms our continued sustainable growth trend. Our profitability improved significantly in 2024. Over the full year, adjusted EBITDA was up 14%, and our margin reached very strong 44%, fully in line with our guidance. This was supported by scaling back our Manchester United partnership and overall maintaining cost discipline throughout the year. And we delivered adjusted EPS growth of 20% year over year. In addition, our strong cash conversion has led to a very strong levered free cash flow of around €215 million in 2024, which is an increase of 8% over an already very good prior year. Let me also give an update about our acquisition of 1E. I'm very pleased that the deal closed as expected at the end of January. Therefore, Mark Banfield, the previous 1E CEO, has officially joined our management board as chief commercial officer, which we believe is great news. And as Bezerra said at the beginning, he's also joining us today in this call. Over the last weeks, we already brought together our global sales teams in three regional kickoffs. And the amount of excitement and collaboration we experienced across the globe was truly inspiring. Rolling out 1E's industry-leading DEX platform to our global enterprise and SMB customers will be a key focus of the year ahead. And we are about to set up everything to be able to successfully cross-sell into each other's customer base. Moreover, our joint product and R&D organization is already working on some first product integrations, which we will be able to launch soon to provide more value for our and 1E customers. All in all, Integration project is moving forward at very high speed, and Michael will talk about that in more detail later. With 1E now officially part of TeamView, we have created a 2025 pro forma guidance that includes our combined business. On a like-for-like and pro forma basis, in 2025, we expect ARR in the range of 815 to 840 million euros, equivalent to between 7.5 and 10.8% year-over-year growth. Revenue is expected between 778 and 797 million euros. We expect our profitability to remain very high with pro forma adjusted EBTA margin of around 43% in 2025. Michael will also explain this in more detail later on. Let us now take a look on how the regions and customer categories developed in Q4 and full year 2024 Slide six. All regions showed good revenue growth in constant currency in 2024. It was a challenging year from a macro perspective with delayed procurement processes. But despite this, we are satisfied with our top line development. Customer demand remains solid. We see good client engagement and promising interest to learn more about our new DEX offering brought in through 1E. EMEA led with the highest revenue growth of 10%. followed by Americas with an increase of 8%. APEC revenue was up 7% year over year. This performance was driven by our continued enterprise momentum with impressive growth in revenue with 26% growth and ARR with 21% growth. SMB achieved solid mid-single-digit revenue growth of 5% in a challenging environment. In terms of ARR, SMB grew by 3% year over year. Enterprise now accounts for 23% of our revenue mix, underscoring our successful transition to a more enterprise-focused software provider. Let us move on to slide seven and look at the development of our different ARR value ranges in enterprise and SMB. This chart highlights the impressive development of our enterprise business with strong double-digit growth across all value ranges. ARR between 100,000 and 200,000 euros grew by 36% in the highest range, followed by 27%, underscoring the trend towards high-value contracts. In SMB, the highest value range with ARR of 1,500 to 10,000 euros saw the highest growth and increased by 8% year-over-year. As in the last quarter, the middle SMB value range declined due to upsells. Let me also remind you that we had a very strong previous year in SMB, which benefited from higher price increases. This adds to a tougher year-over-year comparison. Overall, net ARR upsell from SMB to enterprise was 17.2 million euros. We are also seeing more deals from co-selling with our partners, close to double-digit million in 2024 and growing. So, good progress there as well. Now let's move to slide eight and look at our customers. In recent quarters, I've always highlighted a few new customer wins and use case in order to demonstrate the breadth of our product portfolio. Today, I want to emphasize a comprehensive selection of customers that we have one completely new or retained in 2024. You can see here well-known large companies from various industries worldwide. spanning across all industries from automotive and manufacturing to healthcare and pharmaceuticals to retail and consumer goods, as well as banking, consultancy, IT services. Our market-leading solutions continue to create value for these customers across the globe. As our solutions address the dominant megatrends of our time, we increase our relevance ever more in the market. And now with 1E, we can even increase this further as we bring more to the table. Having said that, I now hand it over to Mark. He will give you an overview of 1E's performance in 2024.
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