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Teamviewer Se
5/6/2025
Welcome to the Q1 2025 results and analyst call. I'm Moritz, your cross-call operator. I would like to remind you that all participants will be in a listen-only mode and the conference is being recorded. The presentation will be followed by a question and answer session. You can register for questions at any time by pressing star and one on your telephone. For operator assistance, please press star and zero. The conference must not be recorded for publication or broadcast. At this time, it's my pleasure to hand over to Bisera Grubesic, Vice President, Investor Relations. Please go ahead.
Thank you, Operator, and good morning, ladies and gentlemen, and welcome to TeamViewer's Q1 25 Earnings Poll. I am Bisera Grubesic, Head of IR, and today I am joined by our CEO, Oliver, and CFO, Michael. As per usual, Oliver will run you through the quarterly business highlights, and Michael will present the financials. And the presentation will be concluded by a Q&A session. If we move to the next slide. Today we will present non-IFRS pro forma top line and adjusted EBDA performance. Pro forma figures are prepared for better comparability and transparency following the combination of TeamViewer with 1E on 31st of January 25. Historical pro forma financials are not prepared below EBDA and the cash flow. For details on how we prepared pro forma figures, please refer to the press release and the appendix of the presentation. Please note that you can find the important notice and the APM disclosure also on slides two and three of the presentation. With this, I hand it over to Oliver to kick off our presentation.
Thank you, Bedera. Good morning, everyone. Also a warm welcome from my side. Thank you for joining our call today. And as usual, let me begin with the highlights of the last quarter. Q1 2025 was really a good start into the year for TeamViewer. On the top line, we recorded a strong performer revenue growth of 7% in constant currency year over year with good contributions from all regions. As in the last quarters, Enterprise was really driving growth with a strong double-digit pro forma revenue increase over the prior year of 21% in constant currency. This came on the back of numerous high-value deals for both TeamViewer and 1E over the last 12 months, as well as from new frontline projects within the quarter. Our AR showed a good growth as well, up 7% in constant currency on a pro forma basis. And profitability was strong in Q1 with pro forma adjusted EBITDA up 20% year over year and a strong margin of 43%. This was largely due to optimized marketing spend. After the one-year acquisition, we further optimized our financing in the first quarter and we already improved our net leverage ratio to 3.1 times adjusted EBITDA of the last 12 months. Overall, first three months, set a cautiously positive tone for the year against the backdrop of a challenging macro environment. We're making good progress on the integration with 1E with exciting new products already launched and the pipeline is building nicely. We recognize though that we are still in an environment with increased macroeconomic uncertainties and reduced visibility. And while we're being cautious, we reiterate our pro forma full year 2025 guidance we anticipate continued top line growth on a pro forma and like for like basis and as usual let's now take a look on how the regions and customer categories develop in the quarter After a sales kickoff in January, all regions started very well into the year and continued to grow. Performer and in constant currency, Americas recorded the strongest revenue increase of 10% year over year. EMEA grew at 6% and APEC by 4%. Main driver of this performance was the continued strength of our enterprise business, as well as OneE's enterprise-focused client base, which was supported by a number of high-value deals over the last 12 months. Continued strength of our combined enterprise business is highlighted by its double-digit growth rates. Performer enterprise ARR grew nicely by 20%, while revenue was up 21%, both in constant currency year over year. With the addition of One East Business, enterprise now makes up almost a third of our total revenue, further accelerating our transition to a more enterprise-focused software provider. And in the current quite challenging environment, SMB pro forma ARR and revenue recorded a solid increase of 2% each year over year. Let us now look at the development of our different ARR value ranges in enterprise and in SMB. Pro forma and in constant currency, as you can see on the right side, and just reiterating what I said, Our enterprise business shows strong double-digit growth rates across all value ranges with the strongest increase of impressives 28% in the highest bucket with deals above €200,000 ARR. This is mainly related to 1E's high value deals won in Q2 last year. And on the left side, we can see the development for SMB in the quarter. Here, the highest value range with ARR of 1,500 to 10,000 euros showed high single-digit growth of 7% year-over-year, underlying our success in ups and cross-sellings. The lower-value SMB bucket was flat year-over-year for several reasons. Customers in the entry bucket are highly price-sensitive and therefore cautious in the current macroeconomic environment, and moreover, we saw less contribution from our free-to-pay campaigns this year compared to last year. And we were able to again successfully move customers upwards within the buckets. To reignite growth in these buckets again, we have already prepared and partially started a few initiatives, which I will talk about in more depth on the next slide. These initiatives include new dedicated leadership for the SMB business, new product innovation with comprehensive marketing support to expand into adjacent markets, more SMB targeted brand campaigns, and a unified e-commerce experience across webshop and product. Overall, we continue to be successful in selling product add-ons to SMB customers and moving them to enterprise. In the first quarter, net upsell from SMB to enterprise amounted to 17.6 million euros, which is an increase of around 400,000 euros sequentially. To sum this up, While there is still work to do in the SMB segment, of course, we are very happy with the continued strength of our enterprise business and the upsell. I will dive deeper into both categories on the next slide. Let me elaborate a bit more on what we've done concretely in the first quarter, set us up for success in 2025. Regarding our enterprise business, we have followed an approach that was proven to be successful in the last years as well. It is important to meet a lot of customers and prospects early in the year to start conversations and be able to develop these leads into business over time. The entire management board was present at relevant industry events like Hannover Messe, the Human X AI Conference or Gartner's Digital Workplace Summit in the US. Additionally, we hosted our own experience days in China and Japan around the Formula One races to connect with our local partners and customers. My personal highlight was the panel talk at Hannover Messe together with Siemens and our joint customer GE Aerospace. Their CIO engineering presented how they use our spatial solutions to digitalize the training of their technicians globally. They used to do that on a 600 page service manual with over 1000 process steps and 200 components. Now they use digital twins of the aircraft engine and step-by-step instructions based on our frontline AR platform for a completely new, fast, and scalable training approach. Great to see how such real-life examples spark conversation and inspire other customers at these industry events. On the other hand, I have mentioned a few minutes ago, we've also made a lot of progress in the SMB segment, especially in the context of the 1E integration. Already mid-March, so only a few weeks after we closed the acquisition, end of January, we were able to present first integrations between TeamViewer and 1E technology. Concretely, the real-time endpoint visibility of 1E's DAX platform was integrated into our device monitoring. which is part of our remote monitoring and management solution for SMB customers. And only yesterday, we went one step further and announced TeamViewer DEX Essentials, a new add-on to our remote connectivity platform, and especially interesting for SMB customers. I will explain it a bit more in a few minutes. Of course, we continue to work on deeper integrations and new offerings and are planning another SMB-targeted product launch within the next weeks. Additionally, I would like to highlight two additions to our senior leadership team as they are relevant for our SMB business as indicated before. Earlier this year, our previous VP of Acquisition Marketing, Rolf Anweiler, took over a new role to be responsible for the entire SMB go-to-market strategy and execution at senior leadership team level. And we have brought in Debbie Lilithus, our new Chief Customer Officer with a clear mandate to drive customer centricity inside the organization. With the above mentioned very concrete plans and activities, we are optimistic to bring our SMB business forward in the course of the year. Now let me give you an update on the progress of our integration of 1E. We've already successfully completed the first phase and are well on track to complete the majority of the integration within 12 months after closing. In terms of go-to-market, we already enabled cross-selling of our enterprise products and pipeline generation at the beginning of the year. Since then, we've had good discussions with TeamViewer and 1E customers, and the pipeline is developing nicely. With our new DEX Essentials offering for SMB, we've taken important steps towards SMB cross-selling, which will serve as the basis for our integrated go-to-market readiness in 2026. Looking at product and technology, I already mentioned that cross-product integration started as planned with the launch of our first integrated solution mid-March and the announcement of DEX Essentials yesterday. We are now working on aligning our separate product strategies and roadmaps to fully integrate them in the next few months. And on the last point on this slide, processes and infrastructure, which are crucial for building a successful organization. Our structure has already been streamlined across departments and we are very well underway integrating our office locations, processes and separate IT infrastructure such as the CRM and the ERP systems. We will continue to assess synergy opportunities as we progress with our transition plan and make sure to capitalize on potential optimizations. The next slide shows the new product I talked about already several times. TeamViewer DEX Essentials is an add-on license to our remote connectivity platform that brings the power of digital employee experience to our existing SMB customers using TeamViewer for remote support and access. DEX Essentials is an out-of-the-box and easy-to-deploy version of OneEast DEX platform to help any IT team proactively manage and optimize the digital workplace, no matter at what scale. With this offering, we are the first ones to bring the enterprise-grade DAX capability downmarket. Going forward, we can make it available for our entire customer base, exactly as we told you when announcing the one-year acquisition in December last year. DAX Essentials can be accessed from an existing TeamViewer Remote Connectivity account and it automatically detects and remediates IT issues through automated script. The product is available in an early access program now and will become commercially available later this month. First feedback from customers is very promising and shows that the combination of remote connectivity and DEX technology hits the nerve to make IT operations seamless and efficient. To round up my part of this presentation, I would like to share with you our latest marketing campaign to enhance brand visibility and awareness globally. We launched this campaign last week ahead of the Miami Formula One Grand Prix with large out-of-home billboards at airports and additional digital advertising. The campaign is centered around our vision to become the leading digital workplace company. Our solutions support employees in their workplace, no matter in which company, which industry, which job. Whether we talk about IT help desk people, nurses, race car drivers, field service technicians, product designers, or warehouse workers. They have different tasks and responsibilities, but all of them benefit from TeamViewer's solutions as we enable digitalization, enhancement, and automation of their daily work processes. The result for companies across verticals is increased customer and employee satisfaction, reduced machine downtime, time and cost savings, faster onboarding of new colleagues, overall higher productivity. This campaign will run throughout the year and include a broad variety of channels and placements. We are looking forward to this new campaign and are very confident it will further shape our positioning as a vendor of innovative digital workplace solutions for SMB and enterprise customers across regions. And with this, I would like to hand over to Michael for the financial overview. Thank you.
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