Zurich Ins Group S/Adr

Ladies and gentlemen, welcome to the Zurich Insurance Group update for the three-month-ended March 31st, 2023 conference call. I am Sandra, the call school operator. I would like to remind you that all participants will be in this synonym mode and the conference is being recorded. The presentation will be followed by a Q&A session. You can register for questions at any time by pressing star and 1 on your telephone. For operator assistance, please press star and 0. The conference must not be recorded for publication or broadcast. At this time, it's my pleasure to hand over to Mr. John Hawking, Head of Investor Relations and Rating Agency Management. Please go ahead, sir.

Thank you, Sandra. Good afternoon, everybody, and welcome to Zurich Insurance Group's first quarter results Q&A call. On the call today is our Group CFO, George Quinn. Before I hand over to George for the usual introductory remarks, just a reminder for Q&A, if you could keep to two questions each, that would be much appreciated. George.

Thank you. Thanks, John, and good afternoon, everyone. Before we move to the Q&A, I just want to make a few introductory remarks. We've had a strong start to the year. The first quarter result is strong, and the forecast puts us on a good track to deliver against our investor day commitments. If I start from the underlying IFRS 17 result for 2022 of US$6.4 billion, I would expect to see growth well above the 8% target commitment we've made for over the cycle. And in fact, we currently expect earnings growth in 2023 that's not far away from double the target rate. But this, of course, is subject to the usual caveats on claims and financial markets. But it also assumes some caution about how quickly we recognise the benefit of the improved rate trend that we're seeing. In P&C, we continue to see margin expansion in commercial, with rate increases of 6% in the quarter. North America continues to be particularly strong, with rate increases of 8%, driving double-digit growth in premiums. And property is an area of particular strength, with rates accelerating from the fourth quarter. It's important to note that this is the pure price effect and excludes indexation and other contractual features that are designed to compensate for increases in insured value. Interest rates are also a strong positive in the quarter. I'm also pleased that during the quarter we were able to renew our US CAT occurrence tower with a lower attachment point than previously, $600 million versus $650 million before. And I think it speaks to the progress that we continue to make on managing CAT exposure as well as concentration overall. We remain focused on disciplined portfolio construction carefully balancing exposures while looking to limit volatility in our results wherever possible. In our retail P&C business, we expect the results to improve over the course of the year as earn rate starts to exceed lost cost trends. In Q1, we saw rate increases of 4% for retail, over 5% for retail motor, and in selected parts of the book, we've achieved significantly more rates than this. While interest rates create a positive effect in P&C, they create headwind for our life business. And we would expect 2023 earnings to be similar to the underlying earnings under IFRS 17 in 2022. Following last week's announcement on Chile, today we've announced an additional backbook transaction in our life business with the reinsurance of the in-force individual life portfolio at Farmers New World Life. This is the fourth backbook deal that we've announced in the last 18 months. The earnings effects of these deals are offset by the buyback that we expect to complete shortly. As a result of this, we'll have a life business with less volatility in earnings, much less volatility in capital and substantially less financial market exposure, all without any significant reduction in per share earnings. Our life business is a powerful earnings and cash contributor for the group and is well positioned to generate profitable growth in the future. The farmers' exchanges are continuing to make good progress in improving underwriting outcomes, with significant rate increases being achieved across much of the portfolio. The driver of the Q1 volume reduction, which is a change to one of the transportation network company contracts, attracts a much lower fee than the regular business written by the exchanges, and the underlying developments that the exchanges have and will continue to drive fee growth. We expect the positive rate environment for the farmers exchanges to continue throughout 2023 and well into 2024 and we're confident that farmers will achieve the goals set out at last year's investor day. You have also no doubt noticed that we provided a significant amount of detail on our IFRS 17 results for 2022 and the IR team will be available to support you as you rebuild models over the coming weeks. With that, I'd be happy to take your questions.

We will now begin the question and answer session. Anyone who wishes to ask a question or make a comment may press star and 1 on the touch-tone telephone. You will hear a tone to confirm that you have entered a queue. If you wish to remove yourself from the question queue, you may press star and 2. Participants are requested to use only handsets while asking a question. Anyone with a question may press star and 1 at this time. The first question comes from Andrew Sinclair from Bank of America. Please go ahead.

Thank you, everyone. And thanks as well for the IFRS 17 details. Very helpful. Two for me. First, on commercial lines, looks like margins still expanding overall. Can you just tell us a little bit more about what lines you're now happy to push hardest for growth with margins in good places and And where does pricing still really need to ramp up for you to be happy and to push more for growth? And just within that, you flagged crop this morning as suffering from lower commodity prices. Can you just elaborate a little bit more on that? And then second question was just on the farmer's quota share performance in the quarter. It's been a tougher quarter for US personal lines in particular. Just really, can you tell us anything about how the reinsurance agreements performed in Q1 and expectations for the rest of the year? Thank you very much.

Yeah, thanks, Andy. So in the commercial market in the US, I mean, the standard line of business, as I kind of highlighted in the early part of the commentary, is property. So if you look at where we're focusing for growth, that would certainly be a key area. We need to be a wee bit careful because, of course, we're trying to make sure that we don't pick up a lot of cat exposure in the process. So there are some limitations to how far we're prepared to push property growth. If you look at other lines of business, I mean, the only two that are really suffering from a rate perspective, I mean, workers' comp has the same profile that it had before. Returns are still quite attractive, but it's a slightly negative rate environment for workers' comp. And then financial lines, which is not a very large part of our portfolio, I mean, it had a really significant run-up, partly driven by DNO, partly driven by what you've seen around cyber. And you've seen that become negative in the second half of last year. And that continues into the early part of this year. But again, it's not a major part of our portfolio overall. So, I mean, generally, with that exception, we'd be happy to push for growth in most of the other lines of business. Channel makes a big difference. If you look at the pricing condition and the different customer segments, middle market shows a stronger trend than large currently. So I think given the strategic emphasis we give middle market anyway, it's a good backdrop for us to continue to push for more growth there. On crop, I mean, I think as you know, the crop premium is established by a combination of price levels and volatility in the relevant commodity markets in February. I mean, price levels are not very different. Volatility levels are very different. I would expect to see gross written premium on crop come down by about $400 million over the course of the year, given the much lower volatility. I don't expect it to impact profitability, though. So we would still look for something in that kind of 94 range, which has been consistent with what you've seen from us previously. On the farmer's quota share, So, obviously, the exchanges you've seen from the surplus number and you've seen from the market in general, it's still quite a difficult environment for retail, in particular retail auto in the U.S. There's quite a lot of rate running through. So we expect to see that improve. But you had the added feature that in Q1, the cat experience for the entire U.S. market is quite heavy. So there's no individually significant identifiable market but you've got a series of small to medium-sized events that impact the U.S. overall. The quarter share has gaps and limits around that issue, so the quarter share in terms of what's ceded to us isn't significantly impacted by that so far. So the performance of the quarter share from a Zurich perspective is okay. Maybe one additional comment, given I've highlighted NatCap, So, I mean, the U.S. is a bit heavy. Overall, the quarter is kind of close to normal from a NACAP perspective.

The next question comes from Michael Hutner from Birnberg. Please go ahead.

Thank you so much. And thank you for the help in terms of thinking about the earnings. I'm afraid I did have a... It's a funny moment when I saw all the moving parts. Anyway, owner's contracts. I thought owner's contracts had been dealt with before and they're here again. And I'm just wondering how long we'll see owner's contracts coming through and what's happening to drive it. This would be my first question. And then the second question is on the life. So you're really helpful. You put in all these comments about life, Bob, for 2023. And you say, well, better than 10% guidance relative to 2022. But I'm not sure what the right number is to start 2022 because the business mix has changed. You've got two different accounts now. You've got one off, so any guidance and any color would be really helpful. And that's just two questions.

Thank you, Michael. So on the onerous contract topic, I'm going to assume you're referring to 2022 and the fact that it shows up as part of this explanation for why the underlying is different. I think the way to think of this is that as we went through the course of last year, I mean, from quarter to quarter, we got a bit smarter about how IFRS 17 operates. So we made some changes to how we calibrate a number of things. So onerous contracts is one. We also made some changes to risk adjustment and some of the portfolios that we could see had higher volatility. And all of that was designed to give us a higher confidence that we could deliver stable, more stable earnings, with the high ROE that people expect from us. So what you're really looking at last year is, in an ideal world where I had unlimited time and resources, I would have gone back and reopened the transition, and it would not have been visible at all. And in the end, we just couldn't do that. And I guess at the start of the year, we just didn't have enough people for how the system worked. But by the end of it, we did. In 2023, I don't expect to see that. And in fact, given interest rate moves so far, onerous contracts, probably a slight positive overall. It's going to be quite small in terms of impact so far. But really what we're trying to do last year was get the transition in the right place without going back and having to reopen Q1, Q2, Q3, Q4. So apologies for that. But it was the pragmatic answer under the circumstances. On the life topic, in the deck today, so you can see the underlying number, the 1.48. No, sorry, not the underlying, the headline number, the 1.48. We've highlighted the impact of what just described these transition-related elements. You get a number that's just in excess of $1.8 billion. And as I said in the introductory remarks, it Given interest rate headwinds for life this year, I would expect earnings to be fairly flat versus the underlying number for 2022. Hopefully that's clear.

That is super helpful. Thank you so much.

The next question comes from Peter Elias from Kepler Fibre. Please go ahead.

Thank you very much. The first one, I think I'm right that you're losing some earnings from the reinsurance deal But I think you sort of decided no additional buyback is needed because, you know, the lost earnings from Germany are a bit lower under IFRS 17. Apologies if I got that wrong, but just playing devil's advocate, I'm just thinking, should one not be looking economically at it? And, I mean, you know, the accounting change wasn't going to affect strategy or dividend. So I'm just a bit confused as to why it should affect buyback. So... Yeah, just wondering if you could square my thinking there. Great. Second question, I'm sure there are far better ones than this, actually, that others will no doubt ask, but just going to be strategic and use my second one to ask your view on discounting. A couple of your peers have given us a useful rule of thumb for calculating the discount impact on the combined ratio. They've said, you know, use net claims incurred times percent unpaid times duration. And I guess if you agree with that approach, I'm just wondering whether you can guide us on what duration and percent on claims unpaid we should use for discounting yours. And would you expect that to vary by H1 and H2? Thank you very much.

Yeah, thanks, Peter. So I think on the first question, I mean, certainly with all the resources that we've got available to us, we look at all the options the company has. So we try and think very economically about what the best use of the flexibility that we have is going to be. I mean, I think when we did the Germany transaction, I was clear that the reason that we announced the buyback around that was because we were going to see an earnings impact. And I didn't really want to have a conversation with people around your payout ratio has gone up. Is it a source of concern? Well, no, it's not. We've got the same flexibility. And, I mean, given the various options, it seemed just cleaner and tidier to deal with the earnings dilution through the buyback. I mean, with the deal we've announced today and the one of last week, I mean, looking at the entirety of all the impacts, we don't have any significant earnings dilution, including the current buyback. And the way I would think about this for now, if you think back to the investor days, that we had last November. I mean, we set out an ROE ambition for the group over 20%, and that's the figure we're committed to. We also highlighted the fact that we think it's possible for us to go beyond that. And I think part of what we've announced today and part of the flexibility that the reinsurance transaction gives us is a foundation to maybe realize some of that additional benefit So we're going to look at that first. We don't rule out anything that's economically in the interests of the people that own the company. But obviously, if we can expand earnings more rapidly, if we can improve the characteristics of return, including increasing it, I think economically, in the long run, that has higher value. We need to see if it's possible, but that's what we're going to sit off and try and do. On the discounting topic, you're going to need to let us come back to you. I couldn't even write down your formula as quickly as you were speaking. I don't think the discounting part of it is going to be that challenging. The duration of our book is relatively well known. Interest rates rising makes it slightly lower, but we're still around that four-year mark. We can take a look and try and help you with the claims topic. I mean, there is a slightly different discounting effect given we've got, for obvious reasons, more property in the second half of the year. I think the more challenging thing to get is the unwind, because, of course, that's the accumulation of quite a lot of stuff. And we've tried to give some guidance today to help people with a starting, well, you guys build models and get more familiar with it. But let us come back to you more precisely on the discounting topic. But I think that for me is one of the easier parts of the equation.

The next question comes from Andrew Ritchie from Autonomous. Please go ahead.

Hi there. I wonder if you could just update us on what's going on at farmers vis-à-vis managing the tough environment. Maybe some information. I mean, I think the shrinkage of premium you put down to the rideshare business, but is there anything going on in terms of cutting the underlying book despite rate? I guess what I'm driving at is the surplus position declined again in Q1. I'm guessing that's mostly due to high cat losses. I'm not sure if that was the case or not, but do you think, do you see a line of sight to where the surplus position can stabilize this year, just from an earnings point of view. A link to that, just remind me, does farmers have any significant CatXL renewals this year, or is that all staggered? I think it might be next year, because obviously we're coming into that season. But just overall, some sense of update on the management, particularly of the surplus position of farmers would be useful. Second question, just very quick clarification. On the back book deals, I'm assuming Chile has an SST impact both in points but also volatility, because I recall it had some volatility, and Farmers New World Life doesn't have an SST impact. It's purely a monetization exercise. Just clarify that. Thanks.

Yeah, thanks, Andrew. So on the first one, so just to reiterate, the The reduction that we've seen today is more than entirely explained by the impact of the restructuring of this transportation network company contract. And in fact, if you're prepared to allow for that, they actually have an underlying increase, roughly in the mid-single-digit range. If you compare that to the rate achieved in the first quarter... They are maybe a couple of tenths behind in terms of growth. So they are cutting the book. But, I mean, currently it's not quite as dramatic as the headline number you've seen here on the GWP would suggest. There's still much more to do. I expect that trend to continue. We talked before at the end of last year that, I mean, we expect to see the exchange achieve significant rate. So we still think there's quite a lot of room for the exchange to do whatever it believes is necessary from a pricing perspective and still deliver growth, although not quite as much as you would expect from a headline rate perspective. I think the other positive thing on rate, I mean, it's public, so you can see that Farmers has now received approval. for rate in one of its most important markets. That will become effective in the middle of the year. And it has, in fact, made a subsequent filing for rate in the same market. And again, that's a document that's on public record. So you can see, look at the past, that farmers hopes to be on subject to regulatory approval. On the surplus topic, so you're right. I mean, the first quarter is challenging from a cap perspective. So that's obviously a fairly significant offset to the improvement we start to see on an underlying basis. But I mean, the claims are the claims in the end. I think it's just something that keeps pressure on the team to make sure that they do what's necessary to look after the exchange's interests. And we expect to see that continue through the course of the year. But I'm still an optimist around the business. I think you will start to see the improvements, first of all, from XCAT, hopefully then from an all-in combined ratio that will give us confidence that the exchanges can see the surplus move in the right direction. But that's going to be a later this year topic. I don't expect that to happen in the first half. On CatXL, so the exchanges do have renewals coming up, but it's distributed, so they renew about a third of the program every year rather than one single given year. And your back book summary is more or less perfect.

Do you clarify what the impact of Chile actually is?

I mean, it's small, so we haven't given the number today, but the driver for Chile is an annuity book. And I mean, you're all very familiar with our stance on annuity products. So there's a small SST benefit and the driver for the farmer's transaction. And again, this is something that I know you're very familiar with. The change in accounting brings the post-level term into the profit profile of the business. The post-level term has been a somewhat unpredictable element of MCEV earnings over the years. And if you go back a few years, you can see quite some volatility from revisions to post-level turn. So while I think the IFRS 17 central expectation might be completely reasonable, given that this is an area where perhaps others have got more data and maybe superior insights, This was just one of these opportunities to monetize something that could be a source of significant volatility in the future, especially the further that we get away from the transition point. So that was more of a, as you say, value realization.

Okay. That's great. Thanks very much.

The next question comes from William Hawking from KBW. Please go ahead.

Hi, George. Thank you very much. I'm having a lot of fun with your new financial supplements. So big thanks to your accounting colleagues for all their hard work. From that, can I come back to the discounting question and maybe phrase it in a different, hopefully simpler way? What do you think is going to be the benefit of discounting in 2023 based on what we know so far? So I'm looking at second half last year in your fin supplements. It was 3.8 percentage points. And presumably it's going to be a little bit higher just as we roll into this year. But, you know, can you clarify that? And then for the unwind, thank you very much for that guidance of $900 million for 2023. How do we think about that for future years, assuming interest rates don't change? Because obviously last year it was $400 million. So that's a massive increase in dollars and percentages. And I haven't really got clear in my mind, you know, do I double it again for 2024? Do I just add $500 million or some other number? It's clearly still going up, but I'm not really sensitive to how it moves. And then secondly, if you could be bold enough, last year's clean claims ratio, by which I mean the claims ratio of 67%, excluding cats, discounts, and PYD, was about 68%. How do we think about the outlook for that number? Is it going up or is it going down? Because in my mind, I'm trying to balance rate increases, business mix, and whether there were any funnies last year. And related to that in particular, you made that comment in the press release about being cautious about recognizing the full benefit of rate increases. I don't know if that's sort of, you know, a repetition of the fact that Zurich is always cautious or whether you're trying to tell us something specific in that statement. Thank you.

And just tell me with my math, was that two questions?

Definitely. First one was on discounting. Second one was on outlook of claims ratio.

Okay. All right. So, I'm glad you had a lot of fun with the document. I mean, the team has put a lot of effort into that. I mean, I've got a lot of sympathy for you guys. You've got a lot of work to do to try and rebuild something that makes sense. I think, as you know, we planned an event in about two weeks where John and I will spend a couple of hours with you guys and get into some of this in a bit more depth. But, I mean, obviously anything we can do to support all of you as you go through the transition. it's not just important to you, it's important to us. From a discounting perspective, so I'm going to, in my introductory remarks, I went much further than I would normally go on introductory remarks, given some of the uncertainties that exist for the accounting change. I'm going to resist the temptation to become very specific around various components. I think the, on the discounting effects, I mean, your read is right, obviously. So, I mean, given the interest rates have generally risen compared to where we were in the second half of last year. I mean, they might have come down a bit in the course of the first quarter, but that's not going to change the overall direction versus last year. You would expect to see a larger impact. But I think we need to talk about that in a modelling concept rather than me give you a number. On Unwind, same dynamics. So I don't think I would double it. That would give you a number that I think would be completely wrong. But, of course, there's a relationship between these two things, so there's a dynamic around discounting that's then reflected in the unwind. I mean, Peter's comments earlier about discount, it's not a bad way to think of it. I haven't tried to do that calculation for us to see if that produces the answer that we expect. We'll take a look at that and see if it makes sense. On unwind... I think we need to spend some time together where we can explain the dynamics that we see from an unwind perspective that I hope helps you build your model. So today we've just tried to start with a starting point for everyone to avoid too much diversity in practice. And then the clean claims ratio. So, I mean, bold or not bold, I'm not going to give you a claims ratio number predicted for the end of the year. I mean, what I will say is that, I mean, you would expect the comments that we've made in the press release and have made in the introduction to be consistent with an improvement in the overall profitability of our P&C business before we talk about interest rates. Now, the last comment that you made is quite important in that context. So certainly as we put together Q1, I mean, we're conscious of the fact that interest rates for all of the P&C players, introduces a potential source of volatility or a greater source of volatility compared to what we've seen in the past. And we want to make sure that we don't exacerbate that volatility unnecessarily. So we've been relatively cautious about what we've recognised and the number that we haven't shown you. So it was intended to be specific rather than a general statement about Zurich. But despite that, we have a very, very strong first quarter. You might expect that given interest rates and the market movements in P&C. But over the course of the year, current trends continue. I don't mean increase, but just continue. You would expect to see an improvement.

Brilliant.

The next question comes from Vinit Malhotra from Mediobanca. Please go ahead.

Yeah, thank you. I hope you can hear me. Yeah, I can hear you. Thanks. So, my first one is from the life, the new business CSM. I mean, it's now 11% down, but even in previous periods, we've heard this remark about how the changing, how the new business being sold is not optimal or not ideal or not what you want. But otherwise, we keep hearing about how it is ideal. It is protection-based. It's So I'm just curious, is there something that we should know or discuss more about the life business and what we could change to change this trend, really? Second is the rate outlook, and thank you, or the rate commentary that you provided in the introduction, which was very encouraging for U.S., but also EMEA, for example, the trend that Silver quantifies was, I think it was called... increasing and now it's stable in between 4Q and 1Q in India. Is it more the UK? Is there something to note there? And last one is not a question, but just I was kind of hoping that with IFR 17 would go back to 1Q, 3Q as well. But you clearly have chosen not to do that. I'm just curious if there was a discussion around that. Thank you.

Thank you, Vinit. So on the first one, so the historical reference, I'm not sure we've been negative about either the new business CSM now or new business value. I mean, we certainly had trends that were positive or negative dependent on business we sold or business we didn't sell. But I mean, I would characterize that as the kind of normal trend ups and downs of running the business. So I think if I've given you the impression that we had a perception that was negative about the new business that we were doing on the left side, then that's my mistake. I hadn't intended to do that. I think if you look at the comments today, the comments today are really about interest rates. So, I mean, we like the mix of business that we have generally in terms of what it's focused on. So, I mean, we obviously focus on protection. We focus on unit link product. We try and stay away from the guaranteed side of things. But, I mean, the honest truth is that in an environment where interest rates are much higher, guarantees are going to look better than the other stuff. But that's not going to make us change our stance on our preferences for the life business. And going back to the comments that I made earlier to Andrew Ritchie, I mean, we're trying to set the business up for the long run so it has the right characteristics and not one that has a high beta, not one that if interest rates fall in the course of the next couple of years, we start to worry about it again, but one where the outcome is more driven by the expertise that we bring to the markets. So, I mean, I'm not negative at all, but it's certainly a more difficult market, more difficult macro environment. for our life business this year than it would have been last year had we published IFRS 17. On the rate commentary, I guess I gave a bit of color around U.S. commercial. I highlighted the fact that, in particular, during the course of the quarter, you saw property rates accelerate significantly. I mean, at the end of the quarter, rate is quite a bit stronger than the beginning. It's a bit, you need to be a wee bit careful with it because, of course, month by month, individual renewals can have quite a significant impact. But the market trend that I think you've seen from peers is one that we also recognize in our numbers. I mean, the only fundamental difference would be that to the extent that property cat becomes a more attractive risk in the perception of the market because of a more significant price reaction, that wouldn't be enough to tempt us back into it. But again, if you look across the key lines, property is strong, motor is strong in the quarter. Overall rate trends in commercial are good. If you look at commercial in Europe... I mean, the picture is slightly different. It has been slightly different throughout the cycle. It's not quite as strong as you would see from a U.S. perspective. If you look at Europe, and in particular look at retail, so, I mean, if you look at the various markets, I think we're happy with where we're headed in Switzerland. I mean, obviously it has a relatively low lost cost trend by any broader comparison to other markets. The headline rate is quite significant in comparison to it. It's quite a significant part of our portfolio. So motor has seen quite a lot of movement. Property is fairly flat in Switzerland. SME is quite strong, but it's quite a small part of the book. So motor is the biggest issue in the Swiss market. And from what we've seen in market behavior, we've made the most significant step at the beginning of this year. There's maybe one, maybe two others that are doing something similar, particularly around the in-force rather than new business. But I think our team has, in a targeted way, made a significant step in the right direction. Similarly for Germany, a bit harder for me to argue that we're the market leader in Germany for obvious reasons, but we see on motor and on property rates in excess of lost cost trends. That would mean that as this earns through, you'll see the sequential improvement show up in the retail business. Again, that will happen over the course of the year rather than the first day of the year. UK stands out from a motor perspective. Rate in comparison to lost cost trend is enormous. Again, we're not a particularly huge player in retail motor in the UK, so that will benefit others more than it benefits us. Property, which is more important for us, also has a strong move rate, well in excess of lost cost trend. And then there's one area of weakness in the UK, which is SME. SME, we're seeing loss-cost trend still reasonably significantly in excess of what the market's asking for by rate. For the other two markets for us in Europe that are relevant, Italy and Spain, Italy is pretty flat, motor and property, so loss-cost trend and rate in reasonable harmony for the time being, and Spain is I guess you can see that from a motor perspective, Spain has not yet turned the corner. Property is fairly flat, but more work is required on motor. So I think this was never intended to be a one-step process for us. It was always going to take a bit more, I think particularly in Germany. But we think we've made a good step in the right direction in most of the key European markets. On your last piece of editorial around the quarter. I mean, we made the decision some time ago to change the way we present this stuff. I mean, we did already release a ton of information this morning. I'm not sure that releasing more information would necessarily have changed things. But, I mean, we'll review what our disclosure looks like in future. But today was not the day to change it.

Yes. Thank you, Josh.

Thank you. The next question comes from Azik Muzadi from Morgan Stanley. Please go ahead.

Thank you and good afternoon, George. Just a couple of questions I have. One is on the CSM walk for the life business. I mean, it looks like your life business has, CSM has come down. So how do we think about that number in the future? I mean, is it fair to say that given that you're still trying to fix the portfolio, I mean, this might continue to happen in the near future and then once the portfolio is in shape, and then you will start accelerating growth so that on a net basis, CSM will still keep going up rather than going down, which is what is happening at the moment. So that's the first one. And secondly, how should we read about this $1.8 billion release from the reinsurance agreement? I mean, it's not really a release of capital, but it is a release of cash. So is the idea that, okay, you have a lot of solvency, SST capital, And this transaction gives you a lot of cash as well. So you can combine these two and do something with it either through M&A or through buyback later this year. Is that the idea? Or maybe if you can get a bit more color about this, how to think about the relevance of this $1.8 billion would be very helpful. Thank you. Yeah, great.

So on the CSM walk, I mean, there's clearly something about how I communicate about a life business that I give the impression I don't like it. I actually do like it quite a lot. I think the issue today that you see in the CSM walk, it's principally interest rate. So the challenge for us is with a bias towards protection and also a bias towards unit length. I mean, the volume of earnings is obviously the same, but the discount rates that we're applying is much higher. And at these higher interest rate levels, we would need more growth. than we currently have. So it's certainly our ambition to grow CSM over time, but given the relatively steep move in interest rates, and given it's been relatively recent, it's just not feasible that we can address that in such a short space of time. In terms of fixing the portfolio, I honestly don't think there's much fixing to be done. I think the things we do in life, they attract more attention than the things we do in P&C. I mean, typically because Obviously, there's a longer duration, so there's a bigger reserve impact. But we do the same things in P&C all the time. It's really no different. So from a portfolio perspective, I'm happy with the mix. The challenge for this year, higher interest rates, and how it's adapting to that higher interest rate world. But it is our ambition to grow CSM. On the second part, I mean, I think the summary is roughly right. I mean, again, the motivation for this, I mean, I explained it, I think, in response to Andrew's question earlier. I mean, you've seen us do things on the LIFE portfolio or the P&C portfolio for a variety of different reasons. They typically all have one thing in common, and that's volatility. The volatility is not restricted to capital at all. It can be our perspective on the potential volatility in earnings. And this portfolio, given its track record, this just seemed like a good opportunity for us to realize the value of it. It's certainly not unhelpful that it also contributes to closing the gap between the very high implied SST excess and the other constraints that exist within the portfolio. But in terms of what we'll do with it, again, I think I would refer you to what I said. I think it was in response to, I'm not sure if it was Peter's question earlier. I can't remember. Apologies to whoever asked me that question.

Yeah, no, that's okay. That's fine. Thank you.

As a reminder, if you wish to register for a question, please press star followed by one. The next question comes from Don O'Mahony from BNP Paribas. Please go ahead.

Hello, thanks for taking our question. I've just got a couple of follow-ups left on the new old life MacBook transaction. Could I just check the scope of the deal? So you're still selling new business, is that right? And that's still on your own balance sheet or is that going to resolution? And then secondly, just on the economic side, You said at 16 times remittances, which is a great multiple. I'm just trying to work out whether the remittance number in that sort of formula, you think that's a reasonable run rate remittance number or has it been suppressed by mortality claims in the last several years? And just on this point about 1.8 billion and whether it's cash or capital, I get that it'll have no impact on FST, but on an internal view of capital,

um does it release does it release capital on sort of an internal view is that the point you were making about volatility that because the volatility reduces your sort of your own perception of capital thank you thanks yeah thanks uh don't so the uh so a good question on the go forward uh so maybe i give a slightly more strategic answer um so the business uh so Farmer's New World Life is still manufacturing product for the exchanges on a go-forward basis. For a period, which is likely to extend beyond a year, it's fully reinsured. So in addition to what we've done on the in-force, we're also reinsuring what we would refer to as the mid-book. So the business is still being sold, but it's fully reinsured. So there's still some profits, that will emerge for us from that relationship with the reinsurer. But the risk of that will equally lie with the reinsurer. It's our ambition beyond that to make some fairly significant changes. Part of what lies behind what we're doing today is not just an earnings volatility topic. Obviously, from a CFO perspective, that tends to be my first priority. But certainly if we had Raul who runs the farmers organization here today, he would talk to you about how they want to change the platform, how they want to change the kind of product and how they intend to try and use that to drive a more significant growth in sales and use that also to help improve the stickiness of the overall relationship with farmers customers. So there's also a business imperative in this too, but the strict answer to your question is that new business is still being sold, but it is reinsured. So on the multiple topic, I mean, there will be some impact from it. I think if you look at it from a multiple to our view of EV, you see a reasonably traditional discount rate. So we've agreed with the reinsurer that we should keep the details of the seating commission confidential. But I think the multiple of dividend flows or even multiples of statutory earnings on a very recent basis or a longer term basis, I think from our perspective, it's an attractive transaction, but it clearly leaves room for a reinsurer to make a a reasonable return. On the last part of your question, is there an internal capital benefit? I guess if you zoom in really closely, you can find a very small SST ratio impact benefit. So we clearly trade away some AFR as part of the deal, but there's a obviously a very substantial capital release attached to the risk. So, I mean, very, well, not microscopic, but if you looked at it very, very closely, you see a small improvement on SST ratio. That's the only capital benefit I would draw your attention to.

We have a follow-up question from Michael Hutner from Birnberg. Please, go ahead.

Thank you so much. Your opening remarks were so helpful. So if I multiply the 17% ROE for 2022, I think, by close to double digit of 8%, I get to 20. Is that fair? Could you reach 20% already or is it not unfeasible that one might consider it? And my second question would be on the leverage ratio, given everything that's happened in today with the cash and everything. Does that change from the 26% that you show? Thank you.

Yeah, thank you. I might need to ask you a question on the first part of your question, Michael.

Well, can you say, will you get to 20% RE this year? That was really my question.

So the... I think the very first time we set an ROE target, which was back in 2016, November, I think one of the comments that Mario made at that meeting was that we were looking to deliver that right from the start. It wasn't going to be something we were going to grade into. We really believed the business could produce it really very quickly. We set a target here of over 20%. You remember prior formulations like 14% and rising and similar things? There was no and rising attached to this one. So we expect to get to the committed number very quickly, if that's clear enough. It's fantastic. I do want to say, I apologize for paraphrasing you, but you made the comment in the context of the The earnings commentary I gave in the introduction in the context of ROE, which is why I was a bit confused, it might be helpful if I just restate that earnings commentary. So just to remind people, because it's about the operating profit. The comment I made was if you take the underlying 6.4 billion for 2022 for the group, we're looking for earnings growth in 2023 that's close to double the 8% target. that we've established for the three-year period. On the leverage ratio, I think I commented before that I think the leverage ratio is a respectability topic more than anything else. So we try to be careful that we don't get too far off of the peer group. I mean, I think, in essence, leverage should be about the cash flow characteristics of the group more than the pure accounting balance sheet piece. But, of course, not everyone has access to all of that information, so people use shorthand. And what I did say back in November is that, I mean, we will deleverage over the course of this target cycle. I'm not looking to do active liability management, so it's going to be more focused on allowing people some of the maturing issues to go unrefinanced. So you should see the leverage ratio come down over the course of 23 to 25.

And may I ask a last question? I know it's really naughty, but given everything you've said and given what I see on the screen, which is still down, have you put a huge order to buy tons of shares?

The... I don't think I'm even allowed legally to answer that question, Michael.

Okay. Fair enough. Sorry.

The last question for today's call comes from Peter Elliott of Kepler Chevreux. It's a follow-up.

Oh, thank you very much for the opportunity. I guess just following on a little bit from Michael's question and the Bopata ROE, I mean, when you show the walk, if I compare that to the walk that you showed at your investor day, then the discount investment result headwind has fallen away and you've got a higher starting point. So if you add up the buckets now, it seems to be that you're getting to about 23% versus the sort of just over 20% that you showed. I know you've outlined some benefits, but I guess that's just quite a big change over the space of six months. So I'm just wondering if you can sort of outline maybe what's changed in particular since December. And then my second question, maybe a follow-up on the CSM. I guess I echo all the comments that, you know, great financial disclosure and very thorough. I guess the one piece that maybe I'm missing is the unwind of the CSM, which would help us get to that sort of recurring trend. I'm just wondering how you think about that, whether that's the wrong way to look at it. Thank you.

So you and I need to spend more time together, Peter, because I don't get to 23. So I wish I did. I mean, in the deck today, we've certainly given some disclosure of what we see. The underlying is a bit higher. It obviously has some of the interest rate benefit already in that. but it doesn't take us to the committed target level. So there's a bit more work to be done. But we're closer than we expected to be.

No, I'm just looking at your walk on slide 12. So I'm sort of starting from the 19% underlying and then adding on those positive and negative buckets that you showed going forward. Yeah.

Yeah, okay. But I think to include every single one of them all from the beginning and add others on top is probably a bit unfair. I don't think we intended to do the entire target set in one year. But I think the point that you're making is that we're much closer to the goals that we established. But having said that, I mean, again, going back to the comments I made earlier on what will we do with the proceeds from the farmers' new wildlife sale, this is about trying to further improve the returns on capital for the group. And if we can do that, then maybe we can surprise people even more on the upside. That would be the ideal circumstance. On the unwind of the CSM, that's a disclosure obligation under the standards. So let me have a chat with the team and see when we're going to be able to provide that information to you. Because you are going to see it in due course. It's just a question of timing. And then that will help you fill in part of the gap. But let me come back to you with timing of when we're going to give you that information.

Okay. Thank you very much.

Ladies and gentlemen, that was the last question. I would now like to turn the conference back over to John Hawking for any closing remarks.

Thank you everyone for dialing in. If you have any more questions, then please get in touch with the IR team. We'll be available shortly. Thank you.

Ladies and gentlemen, the conference is now over. Thank you for choosing Coral School and thank you for participating in the conference. You may now disconnect your lines. Goodbye.