Avanza Bank Holding AB (publ)

Welcome to our Q2 presentation. In the room here in Stockholm, we have Sofia Svavar, Head of Communication and IR, and Anna Kasselblad, CFO, and myself, Gustav Unger, the CEO of Avanza. My general view on the quarter is that we had a positive momentum in Q1 that continued in this quarter. I'm quite impressed by the level of innovation produced by the team when it comes to new features, especially for our trading active customers.

And to the right you see one of the innovations, which is the new analysis tab where customers can get better support in fundamental analysis. We were ranked the number one financial company in a reputation index, which I think is a good testimony. On the growth side, we saw a net flow of 17 billion, which is pretty good. And together with 34,000 new customers, I hope to welcome the customer number 2 million after the summer, which is something to celebrate for us. Although not specifically related to this quarter, I want to underline our consistent focus on the user experience, which is one of our unique selling points. And combined with the data-driven approach, we engage closely with our customers to understand their needs and to prioritize and to fine-tune new features. And our customers are more than willing to engage and participate in our developments. And especially for the non-Swedes who cannot easily become customers, we have updated the presentation on our IaaS site, giving you a tour of this user interface, which I recommend.

And alongside our very engaged customers and world-class user experience, I think the strong Avanza brand is a key asset. And to the right, you can see that we're more well-known than financial services players massively larger than us. As a result of this, our customer acquisition costs are kept low, and our customer acquisition is mainly driven by word of mouth. And apart from customer satisfaction, I think that net inflow is the best leading indicator for future income. And I'm happy to see another strong quarter making the H1 inflows 18% higher than the same period last year. And as you can see, also the customer acquisition was strong in the quarter. What I think is even more comforting is to see the monthly recurring inflow climbing towards pandemic levels. And if I just annualize these almost two billion per month that just automatically flow into our platform, that's 24 billion a year, something that a lot of incumbent would just dream of. One of the things that I'm mostly proud of in the quarter is our funds business. We have actively worked to make it more easy for our customers and broaden our offering in the fund business.