speaker
Carolina Strömlid
Head of Investor Relations

Good morning and a warm welcome to the presentation of Research Q3 2025 results. My name is Carolina Strömlid and I'm new head of investor relations at Research. With me today are our founder and CEO Johan Lööf and our CFO Nina Grönberg who will take you through the highlights and financials of the quarter. After the presentation we will open up for questions so feel free to submit them in the chat or ask them live. With that, let's kick off today's presentation.

speaker
Johan Lööf
Founder and CEO

Thank you, Carolina, and welcome again, everyone. Before we go through the Q3 results and highlights, I'd like to give a brief overview of Raysearch and our business. As you know, Raysearch is a pure software company, and we develop software for cancer treatments. four platforms, RayStation, which is our treatment planning system, RayCare, which is the oncology information system, RayTelligence is our analytics tool for exploring population data, and RayCommand is the treatment control system. So if you look at the comprehensive cancer center, we have Usually the radiotherapy treatment in the basement, you see the treatment machines down there. In the comprehensive cancer center you also perform surgery for cancer and you deliver chemotherapy and other systemic therapies. So comprehensive cancer center can deliver all the types of treatments that are available for cancer. Razor has so far, during our first 25 years, been mainly focused on radiotherapy, or I would say only focused on radiotherapy. So we do the treatment planning for radiotherapy and also with Raycare we manage the workflows, et cetera, for delivering radiotherapy. We have recently added a new function in RayStation for deliberation, planning and delivery. So there's a little room in this clinic picture where you see a liver ablation to the far right. And this is the first time we actually go outside of radiotherapy because liver ablation is interventional radiology. And going forward, we will, take care also of the other aspects of cancer treatment. Next year we are entering into chemotherapy where we add chemotherapy planning into RayStation and chemotherapy management into RayCare. Further down the line we will also support surgery in the same way. So our long-term goal and vision is to provide a comprehensive cancer center with all the tools necessary to do whatever goes on in a center like that. So we would support comprehensive cancer care. Many patients receive a combination of treatments. Breast, for example, you usually first perform surgery to remove the tumor or the breast and then you irradiate lymph nodes and after that you deliver chemotherapy. So many patients that have a combined treatment like that and I would say there is hardly any support, any software support for that situation. So we want to be able to co-optimize and coordinate such treatments in the future. This slide shows the long-term development for research in terms of revenues. We go all the way back to 2008. I show this slide because I want to emphasize the importance of looking at research long-term because, as I have repeatedly stated over several years, is that our quarters fluctuate in terms of revenues. That has been quite common for for a long time even though maybe we see a little bit less of that than in the past but it's still um sort of a it's still a characteristic of a research because there are some big deals that can fall on either side of the the coin into one quarter another quarter So it is important to look at research over a longer period. And if you look at this slide, you see that it's a pretty stable growth over the years. The magenta colored bars are the support revenues, and they are steadily increasing. And there are now about 39, 40% of the total revenues. There is a dip, as you see, 2020 and 2021. that were of course during the COVID years where we were quite badly affected. But overall, over a longer period, we can see that there is a steady growth. So even if we had a somewhat weaker Q2 this year, Q1 and Q3 are record quarters in terms of revenues. we have all-time high this quarter, but Q1 was very close as well. So basically we have two all-time high quarters this year so far and one a little bit weaker. So I just want to remind everyone that one has to have a longer term perspective on research development. Okay, so now over to the latest developments. So I'm happy to report that Q3 was a strong quarter for research with record high net sales and improved profitability. I think Q3 demonstrates the strength of our business model and the importance of maintaining this long-term perspective. While revenues can fluctuate between quarters, this quarter confirms the company's continued solid performance. We saw a continuous strong interest for solutions in the quarter, supported by the deliveries to six major particle centers in Asia. Net sales grew by 13% to 332 million Swedish crowns, reaching the highest revenue we have ever recorded. The increase in net sales helped lift operating profit by 44% to 89 million, with an EBIT margin of 27%. Adjusting for costs from our global employee conference, EBIT was 103 million, corresponding to a margin of 31%. Recurring support revenue continued to grow, reaching 130 million in Q3, which then represents 39% of total revenues. So let's move on to the operational highlights of the quarter. The overall customer activity remains strong, with order intake increasing by 70%. Many of our existing customers expanded their installations during the quarter to add more systems and functionality. Roughly half of our licensees continue to come from the installed customer base, demonstrating steady demand from the existing customers. Interest in razor solutions remain high across all regions with an increasing number of clinics choosing RayStation and RayCare over other systems. I can mention a few notable examples in Q3. Stanford Healthcare in the US placed a new order for advanced proton therapy. AKMS Oncology selected RayCare and RayStation for its new cancer center in California. KMU, Dongshan Medical Center in South Korea, will install RayStation and RayCare at its new proton center. RayStation has been installed at three new proton centers and two carbon ion therapy centers in China. Auckland City Hospital in New Zealand is expanding its radiotherapy capacity with additional RayStation licenses. The replacement of Philips treatment planning system Pinnacle, which will be discontinued by 2027, continued in the quarter. The German health provider Med360 will deploy RayStation across 10 clinics for electa and accurate treatment machines. And in France, several clinics will replace both Pinnacle and Eclipse with RayStation. Another example of customer activity was the annual Astro Conference that took place in San Francisco at the end of September. This is a very important event for us and we had a great interest in our offering. Finally, in September, we celebrated an important milestone. The research marked 25 years as a company For the first time since the pandemic, we gathered all our employees from around the world with an internal conference. This created valuable opportunities for knowledge sharing, while also strengthening our company culture and engagement. Together, we will continue to build on this, improving cancer treatments for patients worldwide. In September, we launched a new version of Ray Intelligence, which is our oncology analytics platform. It's cloud-based and we have built it with modern technology for scalability and accessibility. It comes with interactive dashboards that you can use to visualize data and understand correlations, etc. It's seamlessly integrated with RayStation and RayCare, meaning that it listens to everything that goes on in these systems. So without the user having to do anything, Ray Intelligence will capture the information that's being generated in RayStation and RayCare. There is also a very powerful SQL scripting interface for custom queries and in-depth data exploration. Some examples of use cases for re-intelligence is that you can get an overview of the clinical operation. You can get an overview of everything that goes on in your department. You can monitor machines, treatments, toxicities. You can also track treatment quality and look at your population of patients over time. What are the side effects and what are the tumor control probabilities, etc. In our systems, we have several machine learning or AI models in certain algorithms, and Ray Intelligence can also be used to monitor the performance of these machine learning models. Ray Intelligence is also a very powerful tool to generate reports that takes data from Ray Station Ray Carrier, but also external sources. This is an example of a dashboard where you follow the treatment planning in a specific clinic. So you can track it over time, you see the time axis in one diagram there. You can track it on tumor type, so how many plants did we create for breast, how many for prostate, for lung, etc. There's also statistics here for the different treatment planners, so how many, I mean, which person did the most plants and who did the least, etc. So this is just an example of things that you can see and visualize with ray intelligence. It's also important to note that although Ray Intelligence comes with a large number of predefined dashboards that we have made, the user can create, have tools in Ray Intelligence create their own dashboards. So it's a very powerful addition and complement to the RayStation and RayCare. So in the next slide, try to visualize how brain intelligence can be used to gather data. Ray World, we call the combination of all our systems are called Ray World. And we want Ray World to be a learning system. So what this slide illustrates is that those little squares or rectangles are data points that are being automatically at the back end captured by Ray Intelligence from Raycare and RayStation. And that data is put in the cloud, in the data warehouse in the cloud. It can be a cloud on premises, but it can also be a cloud in the cloud, so to speak. And based on this data, we achieve clinical insights. We feedback information. Those networks, neural network symbol there represents machine learning models going back to our systems. But there are also other data points represented by those dots that are insights that we feed back to improve our algorithms. So we have several algorithms that rely on historical data like deep learning segmentation and deep learning planning. So that is to improve the performance of, for example, RayStation. But we can also improve the efficiency, the operational efficiency of the clinic. So Ray intelligence will help determine bottlenecks in the workflow. And then you can take action to remove those bottlenecks. And we also want to provide clinical decision support by following the patients over time and knowing exactly what we did to these patients and what the preconditions were, we can improve when we can give recommendations to the clinical teams on how to treat the next patient. And combined, all of this will then improve outcomes, the treatment outcomes for our patients. So, with that, I would like to hand over to Nina to tell us about the financial development.

speaker
Nina Grönberg
CFO

Yes, thank you, Johan. In quarter three, we saw continued high activity in the market, both from new and existing customers and across the regions. Order intake increased by 17%, which brought... Oh, sorry. Yeah. which brought the rolling 12 curve upward again, up from the smaller drop that we had in the last quarter. And we had high order intake from support contracts in the period. The order backlog ending at 1 billion 617 million was also affected by that we had six Asian particle sales turning into net sales in the third quarter. High net sales gave us a book to bill ratio in the quarter of 0.9 and for the last 12 months it was 1. Despite headwind from the strengthening of the Swedish krona, net sales grew with 13% in the quarter. And since the 332 million outcome beat the previous record that we had from quarter one this year, if only with half a million, we did mark out a new record level. Licensed sales growth was 40% and support sales grew with 8%. The organic growth was 19%, mainly coming from new orders, but also from the already mentioned particle sales in Asia, sales that was previously recognized in our order backlog. The high net sales drove EBIT up with 44% to 89 million in the quarter and strengthened the margin to 27%. If we adjust for the costs that we had from our internal conference and the very small currency effect in the quarter, EBIT was 103 million and the EBIT margin 31%. Year-to-date net sales was up 11% and 15% organic-wise, and the year-to-date EBIT margin was 21%. Okay, something happened there with the slides. I want the rolling 12 development of net sales and EBIT. Moving on to the rolling 12 development of net sales and EBIT and also the perspective that we believe gives a better and more relevant description of research business performance. We see that net sales for the last 12 months amounted to 1 billion and 292 million, and that gave us an annual growth rate of 14% over the last two years. And the rolling 12 EBIT of 274 million means a solid margin of 21%. And this I want to point out is despite that we've had large effects from non-recurring costs and currency losses during 2025. Recurring revenue from the support contracts was, as mentioned, up 8%, amounting to 130 million in the quarter and corresponding to 39% of total net sales. Year to date, the support contract growth was 13% and amounting to 385 million, and that corresponds to 40% of the total net sales. Rolling 12 development pictured with the blue line in this graph show the steady increase that we have in our support revenue over time. Moving on to the cash flow development, cash flow in quarter three was minus 82 millions. and strongly impacted by a higher working capital. Though this is not a satisfying outcome, I want to break it down for you and I want to point out that the picture is brighter than it first looked like. There is mainly three things that has impacted working capital in the quarter. One of them being the already mentioned Asian sales, which were to large extent prepaid. And that is a good thing. I mean, we get paid before we deliver anything. And that is something that is common when it comes to our sales in the APAC region. But it also means that no cash flow is generated later on when the sales is recognized. Secondly, we have sales with longer payment terms. In some cases, these longer payment terms is related to tenders and framework agreements. And that is something that gives us good and profitable sales, but where we have to accept that we get paid a little bit later. And for example, in the last two quarters, we had strong sales in the French market. And there we have these kinds of contracts. And then we get a smaller portion of the payment when we deliver. But we also have to wait with the invoicing until customer has finalized their testing. In other cases, we have accepted longer payment terms or later invoicing since we can benefit from it in terms of price or in terms of long term value from the customer relations. And third, a portion of the cash flow outcome is always related to timing of the sales in relation to quarter end, a timing that was not in our favor in the third quarter. Cash flow was also affected by quarter three being summer months, which means vacation payouts. Last but not least, I want to remind you that we have a cash balance of 323 million when we exit the quarter. We have no loans and on top of that a non-used overdraft facility. Breaking it down further to you and looking at the three items in our balance sheet, building up the main part of the working capital, the contract assets and the contract liabilities, which is receivables and liabilities we have towards our customers. Here we have been used to having a net that is negative. And that means that we have more prepayments from our customers, meaning they pay us before delivery, than the customers owe us because we have delivered and not get paid. And that is an extremely good position, I must say. And now in September, it turned the other way around. But as I see it, we're still in a rather good shape. And as with net sales, we will have fluctuations in these items as well going forward, depending on the mix of the customer contracts. And we will, of course, continue optimizing the working capital in relation to the business. And with that, I hand over to you, Johan, that will give a summary of the quarter.

speaker
Johan Lööf
Founder and CEO

Thank you, Nina. All right, to summarize the quarter, we achieved record high net sales. Our profitability improved significantly. We continue to see increasing interest in our solutions. there is still a very large potential within our existing customer base, giving us the opportunity to sell additional systems as well as additional modules to them. With our leadership in innovation, strong partnership, and expanding and loyal customer base, Raysearch is very well positioned for long-term growth. So we will now open up for questions and I will hand over the word to Carolina.

speaker
Carolina Strömlid
Head of Investor Relations

Yes, thank you, Johan. We will start with questions from our analysts. And the first question comes from Mattias Badsten at SCB. Mattias, please go ahead and unmute yourself.

speaker
Mattias Badsten
Analyst at SCB

Good morning. Can you hear me loud and clear?

speaker
Johan Lööf
Founder and CEO

Yes.

speaker
Mattias Badsten
Analyst at SCB

Perfect. I think I will start with three questions. I think first one, as has been discussed in this case before and in conference calls, the upselling potential is quite massive as it looks. And this effect, if I do my calculations, has been quite sort of substantial both over time, but also in particular, I would say in 2024 and into 2025. if you could just confirm this is the case and also if it is something special happening driving this recently and uh yeah how the sort of setup looks there going into into the future here and into 2026 27 that's the first question yeah okay let's take take them one by one please then you can ask the second if you have more um yeah also in this quarter we had

speaker
Johan Lööf
Founder and CEO

about 50% of the license sales from the installed base and the other half from new customers. So this seems quite constant. It's just a behavior of our customers. We, We have a campaign that we starting in just a couple of regions where we allow customers to use the systems. We unlock all of RayStation's functionality for a limited period of time and have the customers try out everything that all the modules that you can buy in RayStation. They are also free to use that clinically. And after this trial period, which we are experimenting with, that is about six months, they have to decide whether they want to buy it or not. But the models are shut down after that trial period. And it has been very well received in the markets where we have initiated. We want to do it on a small scale to start with in certain countries just to gain experience. And then based on that experience, we'll open it up to other markets. But we believe that should benefit the sales to our installed base. Did that answer your question?

speaker
Mattias Badsten
Analyst at SCB

Yeah, when was this initiative started?

speaker
Johan Lööf
Founder and CEO

Yes, as a follow-up. I'm sorry, I didn't hear what you said.

speaker
Carolina Strömlid
Head of Investor Relations

Did you have another question, Mattias?

speaker
Mattias Badsten
Analyst at SCB

Yes, first a follow-up to this question I asked just now. When was this initiative started?

speaker
Johan Lööf
Founder and CEO

The letter was sent out maybe two months ago, something like that. I don't remember exactly, but it's quite recent.

speaker
Mattias Badsten
Analyst at SCB

Okay, good. Next question is, I think you point out also very well in the presentation, a strong delivery quarter in terms of licenses this time, also new customers, sales exceeding orders last month in this line, and order backlog therefore falling. recently last year and previous quarters for licenses specifically. So just how you view this and sort of how to think about the future with regards to this. That's the second question.

speaker
Johan Lööf
Founder and CEO

Okay. Yeah, the reduction of the backlog was a direct consequence of those deliveries. But as you may have noted, the order backlog and the order intake for one quarter is a very bad predictor for the revenues for the next quarter or future quarters because most of the order intake is still most of the revenues are still race station revenues and most of those except for these special particle centers etc most of that order intake is directly converted into revenues So let's say that we have a strong Q4 quarter, then it would be strong both in terms of oil intake and revenues. So that's just the nature of the business.

speaker
Mattias Badsten
Analyst at SCB

Thank you. I have one more, if that's okay. If you could just spend a minute.

speaker
Carolina Strömlid
Head of Investor Relations

Did you have any other question, Mattias?

speaker
Mattias Badsten
Analyst at SCB

Yes. I have one final question, then I would allow other analysts to ask.

speaker
Carolina Strömlid
Head of Investor Relations

We will move over to Kristoffer Liljeberg at DNB Carnegie. Kristoffer, please go ahead and unmute yourself.

speaker
Kristoffer Liljeberg
Analyst at DNB Carnegie

I think you have some, it's Kristoffer. Can you hear us, Kristoffer? Yes, I can hear you. Do you hear me? Can you hear me?

speaker
Carolina Strömlid
Head of Investor Relations

We'll try with Oskar Bergman from RedEye. Oskar, please go ahead and unmute yourself.

speaker
Mattias Badsten
Analyst at SCB

Hi, can you hear me? Can you hear me?

speaker
Carolina Strömlid
Head of Investor Relations

No one there?

speaker
Mattias Badsten
Analyst at SCB

Yeah, someone here.

speaker
Carolina Strömlid
Head of Investor Relations

We can come back to the phone questions again and move over to questions posted in the chat.

speaker
Johan Lööf
Founder and CEO

Okay, I can start with those. There are lots of different questions here. Where do we start? There's one question stating this, could you give some color and the share of previous Pinnacle clinics accounting for the license sales in the quarter. Yeah, about half of the new license sales to new customers were from by converting Pinnacle clinics to Ray Station and the other half was converting other other systems, and that would be the Monaco and Eclipse. This was posted by Daniel Kakai, and he also asks, could you elaborate on the revenue model of Raycare? It's similar to RayStation in terms of license fee, plus support revenue? That was the first question. And yes, it is, but it's a bit higher. So you can assume about 30% higher for a certain clinic, but it's a certain size, then the RayCare installation would be about 25, 30% more expensive than the RayStation installation. and and then the second question is and how is pricing determined is it based in patient throughput and users it's mainly based on patient volume or patient throughput as i stated here and connections to machines so if you have the more machines linux you have the more expensive RayCare becomes, and also how many patients you want to treat with RayCare. That also affects the price. So that's the difference between RayStation, which is mainly based on the number of users. A question from another person here, . Could you come back on Phillips discontinuation? How well are you positioned to benefit from this? Is it already visible in your order intake or should we wait until 2027? So I would say that we are very well positioned and we are focusing very hard to convert the remaining pinnacle sites. And it's been visible I would say for, we don't have to wait until 2027. This has been visible for a few years actually. but it's being, it's intensifying now, as the clinics cannot wait until 2027, they have to convert well before the New Year's Eve of 2026, so they cannot have an interruption. We go to, let's see, It's moving around at the same time as I try to. Oscar Berryman has asked several questions. So I will go through those. I wonder if, let me check that they can ask questions. For example, Christopher asked, are we sure?

speaker
Carolina Strömlid
Head of Investor Relations

No, we seem to have some kind of technical issue. So I think it's better to take them written. He has posted in the chat.

speaker
Johan Lööf
Founder and CEO

Great. So the first question from Oskar Bergman, the EBIT margin was 27% and 31% adjusted is above your target that I had previously argued is quite conservative. Are you looking to increase your EBIT margin target now, as you have done before when you have exceeded the target? Okay, but I agree that it looks quite promising that we will achieve at least an EBIT margin of 25% in 2026, given the current performance. We haven't changed that. We let it stay as it is, but we will communicate new targets later on, but then that will be communicated in conjunction with the press release or report. But for now, we stick to the at least 25% EBIT margin target. And we feel quite confident that we will be able to fulfill that target. Second question is end of life pinnacle. Can you elaborate a bit more on the sales funnel here, specifically your market share of winning these accounts And also, what is the more realistic timeline for these centers to have finalized their transition? Or should we assume that some center will still be doing this in December of next year? As I said earlier, I think they will do this well before December next year because there are a few months of preparation, etc. when you move from one treatment planning system to another before you can start to treat patients. I think we are well positioned. It's very hard to know exactly are shared, but I think we have more than 50% of these accounts. I think that we win. Number three, I understand a lot of resources are going to getting these pinnacle clinics. Once that window is closed, how quickly can you shift after non-pinnacle clinics? Is there any risk of a temporary slowdown after the pinnacle opportunity? uh and as i also stated before 50 of the new sales are other sites they are a conversion of eclipse and monaco so that is already um up and running and it varies from between different markets For example, in Japan, this Pinnacle conversion has pretty much already happened. All the new license sales are from converting other systems in Pinnacle. So, yeah, I don't think there will be a temporary slowdown. We are already converting other systems at a good pace. Number four, a 96% gross margin. but four percentage points above the average we had for many years. Were there any one-offs or something like that that gave this strong margin? Yeah, there were two things that happened. There were less computers being sold through us. We do offer our customers to provide them with the servers and hardware necessary to run our products. And we have a decent margin on that as well. But since less of those this time, this particular quarter that helped because it's obviously a lower margin on the service than the software. The other thing was that the the deliveries to to this particle centers in asia didn't come with hardware at this point so that that also helped so that i think that's probably an unusually high gross margin maybe we can't expect that every quarter going forward number five the final question here with you two you had received four new great care orders here to date And you mentioned that you expected four or five more during the second half of 2025. And can you give some update on this, is the question. We achieved another two orders this quarter for Raycare and we Yeah, we'll see what happens during the rest of the year. What we can say about Reykjavik right now is that the interest has intensified greatly and I think we'll see good orders during 2026 for Reykjavik. That was Oskar Bergman. Let's see here. Carlos Moreno, when will Raycare really start to be material to license sales? Is 2025 proving demand for the product? Okay, I guess I just sort of answered that. But Raycare, when you really start to be material, we have to look two, three years out. But then it will be, I think, a big, a large revenue contributor. ... Okay, another comment here is that there is problem with the sound. The... they can hear the analyst but not us, which is a bit unfortunate.

speaker
Carolina Strömlid
Head of Investor Relations

Yes, very unfortunate.

speaker
Johan Lööf
Founder and CEO

... So did ... Okay, I have a question here from Christopher. Seems it doesn't work to ask questions on the line, so here are the ones from me. One, will you be able to track how customers are using RayStation modules during the campaign? The answer is yes. Do you expect working capital to come down again or continue to increase?

speaker
Nina Grönberg
CFO

Yeah, that's for me. Yeah, I would say, as I also said during the presentation, it will fluctuate also going forward. But of course, I see that the items that we have on the receivable side in the working capital, some of them or a big portion of them will get paid during quarter four and quarter one next year. But I mean, the working capital will also be dependent on the deals or the sales that we do later on here in quarter four. And right now, I don't know how those agreements will look like. So I have no clear answer to that. It will be better, I can say.

speaker
Johan Lööf
Founder and CEO

Thank you, Nina. Christopher's third question is high gross margin for low lower hardware sales. Okay. Yes, is it temporary? Or can it be started with new trend? As I explained before, I think it's temporary. Number four, how do you view deal flow in Q4? In general, we have good momentum. I can answer to that. Number five, seems on track to reach EBIT margin target for next year. How do you view investment needs after that? Okay, number five. I think we will revise our EBIT margin targets up for the future without quantifying that. We will reach, we hope, and we're quite confident that we'll reach the current EBIT margin target. And then we're going to, or before that, we're going to define a new EBIT margin target, maybe three years out. And in general, we believe that this business will be very profitable going forward. Those were all of Christopher's questions. I can take one more question here. How is RayCare integration progressing for other Varian hardware? When could it be expected an integration of Halcyon? And are you working with other vendors such as Hitachi and United Imaging? That's a good question. Yeah, we are having discussions with Varian on integrating RayCare also with Halcyon. It's hard to say exactly when that will be clinically available, but it will be a couple of years from now. But we have very constructive and fruitful discussions with Varian on this. The second part of the question was, are you working with other vendors, such as Hitouch and United Imaging? We work with many other vendors. Not United Imaging, but we work with Hitachi on both their Oxray machine and the Proton machine. Oxray is an ordinary Linux. They have ProBeat, which is a proton machine. We work with Leo Cancer Care. We work with IntelliRay. We work with AccuRay. We work with AUR. We work with Panacea. We work with Bebig. I don't know if we have mentioned Leo Cancer Care. So we are working. Within the next 12 months, there will be quite a large number of additional interoperability interfaces for new machines for ATF. And within 18 months, there will be even more. So this is progressing very well. I'll take one more question here. Are there any discussions with Elekta regarding integration of RayCare? We talked to Elekta from time to time about this. And we would very much like to integrate RayCare with their machines. But I cannot say anything more than that currently.

speaker
Carolina Strömlid
Head of Investor Relations

And that concludes today's Q&A. A recording of this presentation will be available shortly on our investor website. And if you have any additional questions, you're very welcome to reach out to us. Thank you for joining us today. And we look forward to seeing you again on February the 12th for our year end results. Have a great Friday. Thank you. Thank you.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-