5/8/2025

speaker
Operator
Conference Operator

During the questions and answer session, participants are able to ask questions by dialing pound key 5 on their telephone keypad. Now I will hand the conference over to the CEO Rishit Ginginwala and CFO Odd Bolin. Please go ahead.

speaker
Rishit Ginginwala
CEO, Truecaller

Hello everyone and welcome to our Q1 report webcast. I'm Rishit Ginginwala, the CEO of Truecaller and with me I have Odd, our CFO. We'll start with the overall highlights from the quarter and then walk you through our financial performance. After that, we'll cover product highlights and then open up for questions. So let's get started with the highlights of the quarter. This quarter to a large extent was a continuation of our strategy, which we have mentioned to you in the past. Our strategy has been focused on global growth and growing our recurring revenue streams. We continue to see strong global growth, good business momentum, strong cash flow, and growth of our recurring revenues, which now makes up almost a third of our total revenues. The underlying profit development continues to be great as well, but the bottom line P&L numbers were ironically punished by the increase in share price, which we've seen lately. This share price movement impacts our incentive costs, which we will come back to in a while. In terms of user growth, we continued very well. We crossed 450 million users on April 1st this year, and we continue to grow steadily in all regions. Our biggest income stream advertising continued to show growth for the third quarter in a row. Direct sales of advertisements, which is a focus area for us, improved very well. And even though cricket-related advertising revenues from the Indian Premier League were slightly lowered this year, Our enterprise offering, Truecall for Business, grew revenues with a stunning 60% year-on-year. This growth is driven by strong performance in all product groups towards businesses, which we're really excited to see. Growth for consumer subscriptions stayed strong as well, and we continue to increase conversion and revenue per user while adding more value for our paying customers. As you know, we launched the update of our iOS product and the focus is now on improving the product further, increasing the number of paying subscribers and so on. As mentioned in Q4, we did not expect any impact from the launch revenue-wise in Q1, but we are now gradually starting to see a positive impact on the subscriber numbers in Q2. We will cover everything in more detail in the coming slides. As our iOS product is now a premium first product, as we've informed you in the past as well, we will now focus on user numbers excluding iOS. And for iOS, we will focus on subscription revenues instead. We closed Q1 with an average of 412 million monthly active non-iOS users, which is an increase of 15%. Our average daily users grew 17% to 356 million, and our DAO to MAO ratio was an amazing 86%. Our net sales for the quarter stood at almost half a billion SEC, a 16% increase year on year. All three of our revenue streams contributed to this growth. In constant currency terms, our estimate is that the growth would have been more like 18%. EBITDA without incentive costs increased by 22% to 199 million SEC. This growth comes despite higher growth related investments and extra marketing spend primarily for our iOS launch. Our margin excluding incentive cost also strengthened. When we look at EBITDA, including incentive costs, it was 1% lower than Q1 2024. And this margin was adversely impacted by the increased incentive costs, which we will come back to. We are really proud that we continue to operate with high profit margins, and our cash flow remains strong at 178 million SEC in net cash from operating activities before tax payments, and was not impacted by the volatility stemming from incentive costs in the P&L statement. Now let's go into more detail. As mentioned, we continue to see strong user growth. We closed Q1 with an average of 412 million monthly active non-IOS users. Compared to the same period last year, we grew an incredible 53 million users, which is equivalent to 15% year-on-year growth. Our daily active user base grew at a rate of 17%. This growth is the cornerstone of our business, and we're really happy that we continue to lead the market. With that, I'll hand over to Aude for an update on our financial performance.

speaker
Odd Bolin
CFO, Truecaller

Thank you, Rashid. So let me walk you through the financials, starting with the top line. This quarter we grew, like Richard already mentioned, revenues by 16% compared to the first quarter last year. All our three revenue streams contributed positively to this. We saw accelerated growth for recurring revenues. And in addition, ad revenues grew also this quarter, although at a slightly lower relative pace than we have seen during the two previous quarters. Happy to say that our recurring revenues now contribute 32% to total revenues with a good 49% growth year-on-year. Although there presently is a lot of global macroeconomic uncertainty, we have so far not seen any really material impact on our revenues or our business momentum. We do have a negative effect coming from the strengthening of the Swedish crown that impacts us to a certain extent during the quarter. These currency levels, currency effects will have a larger impact on our revenues during the coming quarters though. Now let's look at our three different revenue streams starting with ads. This quarter we saw continuing growth in India as well as the Middle East and Africa, but somewhat lower revenues from the rest of the world. The primary reason for this minor decrease was the strengthening of the Swedish crown. For ads, an important part of our strategy is to increase our direct sales efforts, and we did see an increasing share of our ads revenue coming from direct sales this quarter. Apart from creating more stability and better visibility, higher direct sales also results in a better gross margin for us. As usual, our Indian ad sales in Q1 and Q2 sees a material impact from the Indian Premier League in cricket, IPL. This year we have seen IPL demand through third-party channels to be somewhat weaker than last year, although we managed to increase direct IPL sales instead. All in all, IPL revenues were 10 million Swedish crowns lower in Q1 this year compared to last year. Last year we had approximately 30 million, now we are down to 20 million in IPL direct or IPL-related revenue. We haven't seen any other material demand fluctuations this quarter versus the previous quarters. Obviously, we remain watchful of any impact from the present macroeconomic situation, and we do continue to focus on the areas that we ourselves can control. The increased value that we have put into our subscription offering over the last two years continues to translate into revenue subscription growth. Our recurring subscription revenues grew by 40% compared to the same quarter of 2024, and we see strong development across all regions. India and the Middle East and Africa continue to grow at a good pace, but the strongest growth continues to come from the rest of the world, which now accounts for almost 50% of the overall subscription revenues. True Cool for Business, which has been an area where we have invested substantially over the last three years, had another strong quarter with a growth of 60% year-on-year. These are SaaS revenues that are sticky and where we continue to see many more opportunities going forward. The current product offerings can be expanded much further with higher adoption, larger geographic spread and to other segments of the market. We're growing revenues both with new customers as well as expanding current partnerships. An important driver of the growth has been that our customers utilize more functionality in our offering, which increases revenue per count as well as overall revenues. Volumes within business messaging continued to grow strongly and also contributed to the growth in Truecall for Business revenues. So did actually our new product area where we offer risk products to the financial industry. Ads is still our largest revenue stream, and again, it grew by 5% year on year. Our ad revenues per daily active user decreased somewhat, and so did the average price per impression. Within ads, we put more and more effort into increasing our direct sales. This quarter, direct sales increased more than 35% compared to the last year, but our ambitions on direct side are considerably larger than that, and we continue to focus on this area. Subscriptions continue to be a good revenue driver for us. We grew the number of subscribers by 25% and the average revenue per subscriber by 12%. We see continuing growth in the adoption of our family offering, as well as iOS. The rest of the WordCon segment continues to be the strongest growth driver, although we see a good development globally, including on Android. Again, True Color for Business grew revenues by a good 60% year-on-year. The customer experience platform verified business is the core of the enterprise offering based on a SaaS model. Today, this offering is primarily for larger enterprises. Annual recurring revenues for the verified business segment grew by almost 40% year-on-year. We have, from the very start of this business, had a low revenue churn, and that trend continues. The majority of revenues is coming from India, but growth in Middle East and Africa is a focus for us in 2025. In Q1, revenues from that region grew by 60% year-on-year. The other major part of our True Call for Business offering is business messaging, which has seen good growth in both messaging volumes and revenues. This quarter, we also started to see some revenues from our number intelligence product. It is still small compared to the other two product lines, but the commercial traction is growing, and we expect revenues to continue to scale up during the year. Our strategy to focus on recurring revenues, premium subscriptions, and true corporate business continues to do well. Combined, these two revenue streams grew by 49% year on year, reaching close to 650 million Swedish crowns on an annualized basis. We continue to see a lot of potential in both these revenue streams. The conversion from free users to subscribers has potential to increase substantially based on continued product innovation that creates more value for our subscribers. And the new iOS product has potential to scale much further. Regarding Truecall for Business, there are many levers left for us for the longer term, both when it comes to regional growth and growth among small and medium-sized businesses, as well as growing in more and new product areas for businesses. Now, our gross profit grew by 25% year-over-year and the gross margin improved to 77.3%. We saw positive impact from the increased share of direct sales, increased revenue for Truecore for Business, as well as efficiency gains when it comes to server costs. Going forward, we expect the gross margin to be rather stable around this level, but with possible variations between quarters. So let's move to the cost side. Underlying staff costs are stable with only a limited number of new employees versus last year, but those costs will as usually increase with our annual salary revision starting from Q2. Incentive costs increase mainly as a consequence of the positive share price development like Rashid mentioned in the last six months, but I will cover that in more detail in the next slide. Other external expenses increased primarily due to increased costs for preloads in selected growth markets and temporarily higher marketing costs related to the launch of the new iOS product. Our tax rate continues to be a combination of the Swedish corporate tax rate and the Indian tax rate. The tax rate was somewhat higher this quarter, but we continue to think that 25-26% is reasonable, but with once again certain possible variations in between quarters. Now, on incentive costs, this quarter we increased our accruals for our incentive programs which had a substantial impact on our bottom line. Incentives to our employees is part of our remuneration model, but the accrued costs for these incentive programs depend on the share price, as well as a number of other factors. When the share price increases, options and RSUs become more valuable, and since we will pay social security fees on the profits that hopefully will be made by our employees, the accrued social security fees that we recognize in our profit and loss account also increase. In addition, there are some other aspects of those programs that impact our quarterly costs, such as the remaining time to the exercise, the probability that the performance criteria will be met, and our staff turnover. All in all, the cost that we book for incentive programs each quarter has the potential to be quite volatile as the share price and our operational performance fluctuates. Now, we have seen a considerable uptick in the share price recently, and the financial outcome for 2024 fulfilled the performance criteria. Both these factors contributed to higher incentive costs during the first quarter. It is however important to note that although incentive costs have a substantial impact on our bottom line, they do not give any material insight into our operational performance. Part of the cost are accounting figures that reflects the potential dilution that options in RCU eventually may have. Part of it includes social security fees that only will impact cash flow when and if these instruments are in the money at exercise. Our operational performance and our operational leverage is best understood by looking at our profit excluding these costs. Turning to our profit development and first we start to look at the profit development excluding incentive costs. Excluding those costs, EBITDA grew by 22% and our margin improved to 40% when excluding. As you can see from the chart, we continue to deliver a quite stable profit margin excluding those incentive costs. When we look at the EBITDA including the incentive cost, we have a small decrease of one percentage point and a margin of 30%. Our cash flow conversion continues to be strong with no financial costs and working capital that develops in a manageable way. We still have no financial debt and 1.4 billion Swedish crowns in cash and short-term reinvestments. Ahead of the AGM, the board has proposed a dividend of 1.7 kronor per share, which is similar to what we did last year. Since we did the IPO in 2021, the company has given back 2.2 billion Swedish kronor to our shareholders, quite evenly split between dividends and buybacks. We have been and continue to act in a position of strength with this strong cash flow and the financial profile of the company. But with that, I'll hand over to Rashid again.

speaker
Rishit Ginginwala
CEO, Truecaller

Thanks, Saad. Now let's take a look at our quarterly product updates. The areas we will cover are live caller ID launched on iPhone, AI-powered core product improvements, and significant updates to our premium business and ad tech products. Q1, as we mentioned before, saw the launch of the much-anticipated revamped iPhone app, which brings Android-like real-time caller ID capabilities to iPhone users for the first time in Truecaller's history. Live Caller ID is built on top of technology developed by Apple, especially for apps like Truecaller. We use the same underlying tech to add more advanced spam blocking capabilities to the iPhone app as well, which allows users to block all spam calls. We launched the new iPhone app with a 30-day free trial available to all non-premium users at launch. And as is the norm, we have been doing A-B tests to optimize the packaging and pricing in different markets. Despite some technical challenges, early adoption and user feedback has been positive. We saw nearly 30% increase in daily conversion rate from trials to paying users. In April, Truecaller added nearly 55,000 paying premium customers on iPhone, which represents a 6% increase month-on-month. Artificial intelligence and machine learning are at the heart of all product development at Truecaller, including key areas to us like spam and fraud detection. In the previous quarter, we reported significant improvements on our spam detection capabilities, and we've continued to progress in that area with millions of additional spammers now being identified across all key markets for us. In addition to further improving the accuracy of detection of fraud calls in Q1, we moved to make Truecaller an even safer platform thanks to new AI-powered identification of fraud logos and user avatars. These capabilities are aimed at identifying and removing malicious actors impersonating established brands, as well as detecting established fraudulent patterns. In recent quarters, we've also highlighted the rollout of a brand new Assistant product, which can now answer calls and interact with callers on your behalf. The new Assistant experience designed from the ground up using large language models offers a more human-like interaction and much faster responses. In Q1, we rolled out the new Assistant experience to iPhone users in the US, which has improved answer rates by 66% thanks to a more natural experience. We now plan to roll out the new assistant experience in India very soon with other markets to follow as well. Truecaller's advancements in artificial intelligence are also enhancing other product areas. MIDs, message IDs, which are a much loved feature that provide caller ID like alerts for incoming important messages, making sure no delivery or transaction message is missed. In Q1, the volume of message IDs grew by 30% quarter-over-quarter, with the vast majority of gains coming from AI-powered MIDs, which saw a 27x increase in volume compared to the previous quarter. We're also always looking at making our premium offering more compelling. And in Q1, we added a much-requested block-by-name feature for our premium users on Truecaller for Android. This feature allows users to block calls based on certain words being present in the name of the caller, further strengthening the suite of features available exclusively to premium users, which helps drive premium adoption in the long run. Shifting our focus now a bit to Truecaller for business, I'd like to use this opportunity to talk about our number intelligence product. In recent quarters, we've spoken about investments we've made in this area to develop an offering that aims to provide Truecaller for business customers number related information to aid their decision making in areas such as fraud detection and customer onboarding. I'm happy to report that the number intelligence product has now moved beyond the proof of concept stage to find commercial usage within businesses like financial institutions which are using it for onboarding and serving new to credit, new to banking customers, as well as fintech companies that are now using it to detect fraudulent activities such as mule account usage. In Q4, the number intelligence API consumption grew fourfold, and multiple customers transitioned from trials to production, signing long-term commercial deals. Talking about ad tech a bit, growth in Q1 was driven by a focus on supply optimization, product innovation, as well as platform efficiency. A big focus was on direct sales, like Aud spoke about as well, via the Truecaller ad server, with improvements to support new exclusive inventory, advanced targeting, and enhanced campaign management. These campaigns help drive substantial incremental revenue with higher CPMs, with advertisers benefiting with more engaging formats. While Truecaller saw lower demand from programmatic ads during the IPL this year, same as Aud spoke about, direct sales actually grew very well for us. This included large deals with fantasy sports platforms, as well as the official IPL broadcaster itself. On the supply front, strategic initiatives such as a new caching infrastructure contributed to revenue improvements. This caching framework successfully rolled out across all markets now, demonstrated strong scalability and performance consistency throughout the quarter. Right, and with that, to wrap things up, I believe it was overall a very healthy quarter for us with growth on all fronts. I think we have already highlighted it, but we continue to deliver on the strategy that we've set for ourselves. It contains user growth, growth in all revenue streams with an extra focus on growing our recurring revenues, which now actually make up a third of our revenues and have doubled in the last two years. we continue to see multiple avenues of sustained growth for these revenue streams. We also have a highly profitable business model, and the underlying EBITDA grew, and the margin was stronger than a year ago. This quarter, our net profit was impacted by incentive costs due to a good stock price development that I spoke about, but our cash flow continued to stay very strong. We have started to see a good emerging trend on our iOS product as well when it comes to the number of subscribers in Q2. But it will be a gradual improvement as we've expected. As usual, a huge thank you to the phenomenal Truecaller team. Every quarter we continue to build a larger company with a great purpose to help people have a safe communication experience. With that, we're happy to take your questions now.

speaker
Operator
Conference Operator

If you wish to ask a question, please dial pound key five on your telephone keypad to enter the queue. If you wish to withdraw your question, please dial pound key six on your telephone keypad. The next question comes from Ramil Coria from Danske Bank. Please go ahead.

speaker
Ramil Coria
Analyst, Danske Bank

Thank you, guys. Thank you for taking my questions. I have a few, if maybe we do them one by one. First off, on the subscription side, it's quite encouraging to see the rest of the world sort of constituting almost 50% of revenues and ARPU levels are quite a bit higher than the group average in that segment. And now you allude to sort of iOS initial subs intake being outside of India. So could you shed some light on which countries you are seeing the subscriber intake in, if you've, well, secondly, if you've given any discounts to initial iOS subscribers, and maybe if we sort of lift our site a little bit, how should we reason around iOS ARPU moving forward, given all the moving parts here?

speaker
Rishit Ginginwala
CEO, Truecaller

Yeah, thanks, Robit. So the new subscribers on iOS that we're seeing, the growth that we're seeing on iOS is coming from various countries, including the U.S., We haven't really discounted prices so far, but as we always do, we are now conducting experiments, offering 25% discounts, 50% discounts, and trying to see what revenue uplift that would give us. So we're always experimenting on this, and it's hard to put a number on it right now.

speaker
Ramil Coria
Analyst, Danske Bank

And maybe a follow-up to that, Richard. I mean, if you look into the coming few quarters, should we expect sort of India and call it output diluted markets such as Egypt growing as a share of iOS subscriber intake, or should we extrapolate the April trend here?

speaker
Rishit Ginginwala
CEO, Truecaller

We definitely are striving for India and countries like Egypt to contribute a lot more to iOS. Should we expect it? I'm not sure how to answer that question, but definitely we strive to see similar growth in India that we're seeing in the rest of the world for iOS subscriptions.

speaker
Ramil Coria
Analyst, Danske Bank

Okay, okay. And then looking at the advertising revenue composition, you did qualitatively provide us a commentary about CPM being up sequentially. And to my knowledge, that is the first time Q1 CPM is above Q4. And I can see the impact from direct sales and new ad formats. But conversely, it seems like ad impressions in that case is down quite a bit sequentially. Is that by design or are there any other aspects that I'm forgetting here?

speaker
Odd Bolin
CFO, Truecaller

Now, well, you do need to remember that we are not trying to work neither CPM nor impressions as such. We're working total revenue per user, and that can change from campaign to campaign, how we do that, that can change over time. So I wouldn't read anything in particular into that. The important thing is revenue per user, and that's also why we started reporting that specifically now.

speaker
Ramil Coria
Analyst, Danske Bank

Yeah, it makes sense. If I rephrase a little bit, is there any sort of intention of decreasing ad load over time as recurring revenue share of total growth just to improve user experience and maybe attract incremental users, so to say? Is that not a part of the agenda here?

speaker
Odd Bolin
CFO, Truecaller

We don't have any agenda like that. We try to maximize revenue per user, and we don't see any adverse effects of the ad load, so that is not an issue to us. But if we can find better pricing with slightly lower ad load for some reason in some market for some campaign, then we'll do that.

speaker
Ramil Coria
Analyst, Danske Bank

Okay. Makes sense. And then a final one, if I may, guys, on the topic of marketing expenses. It's a pretty significant step up sequentially into Q1. How should you think of continued market expenses moving forward? Are they going to increase from Q1 levels, or how should you think about them?

speaker
Odd Bolin
CFO, Truecaller

We did an IOS marketing campaign in Q1 that was... reasonably large. We don't have anything specific IOS related plan for the remainder of the year. We'll do other things, but I don't foresee us reaching to quite the level of spending we had in Q1 for the rest of the year now. Not in any individual quarter.

speaker
Ramil Coria
Analyst, Danske Bank

That's very clear. That's very clear. Thank you so much, guys. Thank you. Thanks very much.

speaker
Operator
Conference Operator

The next question comes from Akhil Duttani from JP Morgan. Please go ahead.

speaker
Akhil Duttani
Analyst, JP Morgan

Yeah, hi, good afternoon. Thanks for taking the questions. I'll go one by one as well if I can. Can I just start by asking on the iOS disclosure you've given this quarter? You mentioned that you've managed to sign up 55,000 customers onto the paying premium subscription. um i guess i just wondered if we could get um a couple of bits of clarification around that the first is um could you maybe help us understand are you seeing any particular bias in terms of mix across markets in terms of where those ads are coming and you said it would be steady momentum um that you'd expect but as we think about the next couple of months i mean is that a reasonable starting point is that something similar expecting just any sort of color on how you think about the phasing of how this momentum will run to the base. That would be my first question, please.

speaker
Rishit Ginginwala
CEO, Truecaller

Yeah, so it's not 55,000 only. What we reported is we saw growth in iOS subscribers of 55,000 in the month of April. The total number is much larger.

speaker
Akhil Duttani
Analyst, JP Morgan

No, no, I get that. Yeah, it would imply about 900,000, right? Because you said it's 6% up month to month. So I guess the base is more like 900,000, I guess, right?

speaker
Rishit Ginginwala
CEO, Truecaller

Right, exactly.

speaker
Akhil Duttani
Analyst, JP Morgan

So I guess what I was trying to understand is how that run rate, how we should think about the run rate really going forward.

speaker
Rishit Ginginwala
CEO, Truecaller

Yeah, it's hard to say what the run rate would be going forward. The initial numbers is what we try to show as encouraging. From here onwards, we will, of course, try to sustain the same run rate or grow the run rate as well. That's going to be our focus for sure.

speaker
Akhil Duttani
Analyst, JP Morgan

Okay. And is there any sort of geographic bias you're seeing at the moment in the early days?

speaker
Rishit Ginginwala
CEO, Truecaller

Right. The current geographic bias is most of the new subscriptions we got were non-India, which is also encouraging for us. But now we're working hard to grow India in the same manner as well.

speaker
Akhil Duttani
Analyst, JP Morgan

Okay. The second one is just on the down-to-mile ratio. You mentioned, obviously, the very strong ratio you have today on the total base. But actually, if I look at the numbers based on the including iOS and excluding iOS numbers and therefore back out, the iOS-specific ratio is obviously a lot lower. It's about 40%. So obviously, there's a lot lower daily utilization rate. I just wondered what you can do, because I guess if you're trying to incentivize customers to upsell onto premium, parts of that mechanism would presumably be to drive up utilization. So can you sort of help us understand, you know, what can you do and what are you doing to incentivize customers to move up the stack and use the service more?

speaker
Rishit Ginginwala
CEO, Truecaller

So firstly, the iOS product is very different from the Android product. The iOS product works really well passively, and there is not much opportunity for us to create more active engagement on iOS. The Android product is very different. We have various use cases built into the product that create more active engagement and many, many app opens during the day. So they're two very different products in that sense, and engagement will be different on both of these products always. But to answer your question, what do we do to drive up that active engagement? I mean, that's been our focus for a very long time. And that's why we're really happy that 86% is our down ratio. So we're constantly building more use cases. We're understanding user problems a lot more. As we add on each capability, the adoption of those capabilities create more active engagement.

speaker
Akhil Duttani
Analyst, JP Morgan

Great, thanks. And then just one financial question around FX. You've mentioned 9 million FX hit in the quarter. You've also alluded that on current spot rates, the currency impact would be greater. I just wondered if you might be willing to quantify if we were to see spot rates stay where they are today, what the implied FX drag would be for the rest of the year?

speaker
Odd Bolin
CFO, Truecaller

Well, like I said, or like I've been saying, we can only estimate the numbers, even the historical ones. But I think it's reasonable to believe that if the spot rates were to stay where they are, for the reminder of this quarter, the effect will be more than twice what we've seen, maybe more than three times what we've seen in the first quarter. But those are all estimates based on what we know. There are certain things we don't know due to the indirect exposure that we have, but that is a reasonable assumption, I think. The Swedish crown has exceptional development this year.

speaker
Akhil Duttani
Analyst, JP Morgan

Makes sense. And can I just ask, is the impact very different at EBITDA? Because I guess it's going to depend a bit on your cost allocation, things like that. So when you're giving us these numbers, how should we understand the translation from top line to earnings?

speaker
Odd Bolin
CFO, Truecaller

Well, by now, we have a substantial amount of our cost base in India. both for employees, but also for direct sales that we do in India, true call for business, not least, but also to an increasing extent in the ads. So no, not all of that will reach the bottom line, for sure.

speaker
Victor Lindström
Analyst, Nordea

Okay, thanks a lot.

speaker
Odd Bolin
CFO, Truecaller

Thank you, Akhil.

speaker
Operator
Conference Operator

The next question comes from Victor Lindström from Nordea. Please go ahead.

speaker
Victor Lindström
Analyst, Nordea

Thank you for taking my question. I have a follow-up here on the premium sales, but on non-iOS units, which seems that they grew 31% year-over-year. How far would you say you have come here in improving the conversion rate for non-iOS platforms?

speaker
Rishit Ginginwala
CEO, Truecaller

Yeah, that's a good question as well. Thanks, Victor. We have done a better job in improving conversion rates for Android users as well. So, I mean, it's always been our focus. We spoke about it last quarter as well, that we've created various capabilities internally that help us target the right user at the right time to prompt for upgrading to premium. So definitely the Android conversion rate is improving as well.

speaker
Victor Lindström
Analyst, Nordea

Right, thank you. And then I have a follow-up, but it's another one. If you look at the ad revenue per DAO in the rest of the world here, it was down 20% here. Is there any particular reason for that, or just seasonality, maybe?

speaker
Odd Bolin
CFO, Truecaller

No particular reason. Seasonality more, yes.

speaker
Victor Lindström
Analyst, Nordea

Okay, thank you. All for me.

speaker
Operator
Conference Operator

The next question comes from Predrak Savinovich from Carnegie. Please go ahead.

speaker
Predrak Savinovich
Analyst, Carnegie

Hi, Richard. Hi, Odd. Thanks for taking my questions. Can you give some more color on how ads started for the second quarter and how you see the state of the ad market currently compared to, say, one year or even one quarter ago? I'll start there.

speaker
Odd Bolin
CFO, Truecaller

We haven't seen any major changes during the second quarter as compared to the first quarter. Nothing that makes us think that the second quarter will be materially different in terms of overall demand than the first quarter. We have seen a bit of an uptick compared to a year ago, but the market is still subdued. versus the situation we had two, three years ago. But we have seen a bit of a comeback, but it's not super strong yet, no.

speaker
Predrak Savinovich
Analyst, Carnegie

Okay. And can you unpack a little bit more on the new ad formats and how direct sales I know you don't like to discuss pricing and so on, but obviously higher rich rad formats should have an incrementally positive contribution over time. How this affects you in the quarter? Are there any puts and takes here?

speaker
Rishit Ginginwala
CEO, Truecaller

Sure. So over the last few quarters, we've spoken about innovative ad formats. And this comes from the fact that direct sales has been our focus. So in order to grow direct sales, we have to have ad formats that are non-standard. that are proprietary to Truecaller, and they're powered by our own ad tech server as well. Some of these are video-related ads, like immersive experiences around video. Some of this is the caller ID ad that we spoke about last time as well. And these type of innovations is what we are introducing continuously that are proprietary to Truecaller and move away from the standard ad formats.

speaker
Predrak Savinovich
Analyst, Carnegie

And what about pricing differential between such formats compared to banner ads which you have previously been heavy in?

speaker
Rishit Ginginwala
CEO, Truecaller

Yeah, it's a very dramatic price difference, actually, because A, they're innovation, and B, we're able to do things because it's controlled entirely by Truecaller. We're able to do a lot better targeting, for example, and because of that, they command higher CPMs quite dramatically, actually.

speaker
Predrak Savinovich
Analyst, Carnegie

Okay. Thank you. And you don't want to quantify the dramatic increase. I mean, if you compare that to say what you've fetched for a bandwagon, generally it's a 510 or something X. Now it's, it's hard to quantify because it changes from campaign to campaign and advertiser to advertiser.

speaker
Rishit Ginginwala
CEO, Truecaller

So it's, it's hard to say a, exact multiple for it. But I can tell you it's a very healthy multiple and we really strive for more and more usage of our innovations.

speaker
Predrak Savinovich
Analyst, Carnegie

And then on the growth in business, can you unpack this also a little bit around discussing pricing and new customers and growth with existing customers to kind of understand the three growth drivers at

speaker
Rishit Ginginwala
CEO, Truecaller

Absolutely. So we made pricing changes about a year ago. So that has some impact, but not much impact on our growth. The primary impact that affected our growth positively was both new customers as well as expansion within customers. And this expansion comes primarily from the fact that we've expanded our product suite from just verifying yourself on Truecaller to becoming more of a customer experience platform, which can now participate in your lead gen activities, your CRM activities, and now most recently, risk and fraud as well. So it's a combination of both new customers as well as expansion. I think Aude also mentioned rest of world, like non-India. It's still a small part of, I mean, it's not as big as India, of course. Most of our revenue still comes from India on TrueCore for business, but we're seeing very healthy growth in rest of the world as well, where our pools are actually higher too.

speaker
Predrak Savinovich
Analyst, Carnegie

Okay, and finally, on the risk intelligence product, you just mentioned it again, and you made a call out around a four-fold uptake compared to last quarter. Is this meaningful in terms of revenue contribution now, and what are your expectations or interest levels around this product that you see that can impact you for the coming quarters?

speaker
Rishit Ginginwala
CEO, Truecaller

Right. What is meaningful about the number intelligence product is the fact that it opens up a new avenue and a new product that we can sell to our existing customers. Right now, the size is probably not that meaningful, but the fact that we moved from product development to proof of concept to live is what is very encouraging to us already.

speaker
Predrak Savinovich
Analyst, Carnegie

Okay, very good. Thank you very much. Thank you.

speaker
Operator
Conference Operator

The next question comes from Eric Larson from SEB. Please go ahead.

speaker
Eric Larson
Analyst, SEB

Thank you and good afternoon. I just have a follow-up question on B2B here because for the past two years we've seen Flattish growth in Q1 versus Q4. And I think you've mentioned some seasonality playing in here historically, but now the sequential growth is really strong. So has anything really changed here or should we see it as the underlying growth coming up a bit?

speaker
Rishit Ginginwala
CEO, Truecaller

I don't think anything changed as such. Like I said, we did see the renewals of contracts coming in at a healthy pace. And we saw expansion of existing accounts as well. So nothing particularly notable in this quarter that changed. But the fact that we have expanded our product helps a lot for us because we can go back to the same customers and sign bigger deals, longer-term deals, which caused the uptick as well.

speaker
Victor Lindström
Analyst, Nordea

Okay. Thank you. Thanks.

speaker
Operator
Conference Operator

The next question comes from Stefan Gawfin from DNB. Please go ahead.

speaker
Stefan Gawfin
Analyst, DNB

Yes, hello. I'm just trying to get some more flavor on the iOS conversion. So you have around 31 million monthly active users on iPhone. Of these, you are now approaching 900,000 premium users. So of these 31 million, How many have installed the latest version? How many have tried the premium version? And what share of those who have tested have converted to becoming paying users? So any flavor that you can give here is much appreciated.

speaker
Rishit Ginginwala
CEO, Truecaller

Sure. So we have 60% of our iOS user base on the right OS version as well as the right Truecaller version. You must note that the biggest hurdle at this point that we have on iOS subscriptions is the fact that the iOS itself has a bug in it which causes Truecaller's caller ID to not show up. And it should get fixed in the next couple of weeks, actually. And that, we're hoping, would see even better numbers. About your question on trials, I don't think we reveal those numbers as yet. But we have seen an uptick pre-COVID. from pre the new iOS version launch to now in a few different metrics, including the uptake from download to trial and trial to paid. So we are seeing better conversion metrics now than we used to see earlier as well.

speaker
Stefan Gawfin
Analyst, DNB

Okay, and then just follow up on the growth investments. I think you answered earlier, but let's see. So after Q4, you stated that your growth investments should increase with around 50 to 100% run rate at the end of 2025. Now growth investments increased 20 million year over year. And this was mainly due to the iOS launch. And then you commented that you shouldn't expect these growth investments to increase significantly from this level. Do I understand that correctly?

speaker
Odd Bolin
CFO, Truecaller

No. What I spoke about specifically was the marketing investments, not the growth investments as such. Okay.

speaker
Stefan Gawfin
Analyst, DNB

Yes. And then what additional, I mean, given that this was quite a dramatic increase compared to Q1 last year, how should we think about overall growth investments for the coming quarter?

speaker
Odd Bolin
CFO, Truecaller

The primary driver behind the growth in use acquisition investments has been new markets, new focus markets where we wanted to start trying out investing more and see if we could get the same sort of boost that we have seen in Colombia and Nigeria, for example. However, we have learned during the process over the last few years that we need people on the ground. in order to be efficient. So getting those people on board is something we're still working on. We have some people. We're still in the process of finding other people. But it's not until we have those people on the ground that we can actually make any more substantial investments. So that's why we spoke about the annual run rate at the end of the year as a measure.

speaker
Stefan Gawfin
Analyst, DNB

But that run rate is still valid compared to the 150 million. Yes. OK, perfect. Thank you.

speaker
Rishit Ginginwala
CEO, Truecaller

Thank you.

speaker
Operator
Conference Operator

The next question comes from Boris Nagaraj from Cantor Fitzgerald. Please go ahead.

speaker
Boris Nagaraj
Analyst, Cantor Fitzgerald

Thank you. I just have a couple of quick remaining questions Did you see any traction in the new iOS app from users who were not yet premium users previously, or was the bulk of the traction from the existing premium users? And just to follow up on the same one, correct me if I'm wrong here, 7% to 8% of your user base is iOS, and I think you said 43% of the subscriber revenue is iOS. Could you provide a geographical split of the same metrics for the rest of the regions?

speaker
Rishit Ginginwala
CEO, Truecaller

So your first question is the subscriber base that we're seeing now, are there new or existing users? Most of them are existing users, simply because it's much easier to convert an existing user that has been waiting for live caller ID for a long time. And some of it is brand new users into the system as well. Your second question was, Our iOS user base versus subscription revenues. Our iOS user base, I think, is about 6% of our user base is iOS. But about 40 odd percent of our premium subscription revenues come from iOS. It is, I would say, 50% India and 50% rest of the world is the split, roughly.

speaker
Boris Nagaraj
Analyst, Cantor Fitzgerald

Okay. Okay. That's for both the user base and the revenue, I guess.

speaker
Rishit Ginginwala
CEO, Truecaller

That's correct. Yes. Yes, that is correct.

speaker
Boris Nagaraj
Analyst, Cantor Fitzgerald

All right. The other question I had is on the staff cost. I think we touched upon it just on the previous question. I think compared to Q4, it's slightly higher in terms of the staff cost excluding incentive costs. So apart from the yearly salary increases that you mentioned in your prepared remarks in Q2, what further level of staff investments do you expect for the rest of the year?

speaker
Odd Bolin
CFO, Truecaller

Well, there are always certain variations between quarters due to how people take vacation, et cetera. But I think if you take an average between Q4 and Q1, that would probably give you a good indication or take the Q1 number.

speaker
Victor Lindström
Analyst, Nordea

Okay, thank you.

speaker
Odd Bolin
CFO, Truecaller

Thank you.

speaker
Operator
Conference Operator

There are no more questions at this time, so I hand the conference back to the speakers for any closing comments.

speaker
Rishit Ginginwala
CEO, Truecaller

So thank you, everyone, for listening in. We look forward to seeing you in our next turning call. Thank you very much.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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