This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

Goodfood Market Corp.
4/21/2026
Good morning, ladies and gentlemen, and welcome to the Good Food Q2 2026 earnings conference call and webcast. At this time, all participants are in listen-only mode. Following the presentation, we will conduct a question and answer session. Instructions will be provided at that time for you to queue up for questions. Please note that questions will be taken for financial analysts only. If anyone has any difficulties here in the conference, please press star followed by zero for operator assistance at any time. I would like to remind everyone that this conference call is being recorded today, April 21st, at 8 a.m. Eastern Time. Furthermore, I would like to remind you that today's presentation may contain forward-looking statements about good foods, current and future plans, expectations and intentions, results, level of activity, performance, goals, or achievements, or other future events or developments. As such, please take a moment to read the disclaimer on forward-looking statements on slide two of the presentation. I would like to turn the meeting over to your host for today's call, Salim Bessoud, Good Food Chief Executive Officer. Mr. Bessoud, you may proceed. Thank you.
Good morning, everyone. Welcome to our Good Food Earnings Call. in which we will present our results for the second quarter of fiscal 2026. You can find our press release and other filings on our website and CEDAW Plus, and all figures on this call are in Canadian dollars, unless otherwise noted. With me today are Najib Malouf, our newly appointed President and Chief Operating Officer, Vanessa Halila, our Vice President of Finance, and Ross Aumar, our outgoing chief financial officer. Before we begin, I wanted to highlight two things. First, Najib and I joined Good Food with a clear mandate. Stabilize the business, protect cash, and rebuild discipline. That work is underway, and I'll buy today's result will show the impact of a license suspension we have made significant strides in advancing our mandate. Also, for fiscal 2026, both Najib and I have made the deliberate decision to forego our base salaries. This is a voluntary choice. Our employment agreements remain unchanged, but we believe that in this phase of the company's transformation, accountability needs to start at the top. This is not a signal that we expect others to do the same. Our priority is to build a stronger, more resilient company, one that creates long-term opportunities for our teams, delivers for our customers, and earns the trust of our shareholders. The second thing I wanted to highlight is that today is the last earnings call of our chief financial officer. I want to recognize Ross for his strong leadership and disciplined financial stewardship over the years. He has been instrumental in the transition and we wish him continued success in his upcoming next chapter. I will now turn it over to Najib to begin our review of the quarter with slide three.
Thank you, Salim. First, I wish to say that it is a privilege to be serving alongside you one more time. Slide number three captures the reality of the quarter. were executing a necessary reset while absorbing short-term disruption. During Q2, operational factors, including a temporary regulatory-related disruption, impacted order volumes and created cost inefficiencies, particularly in logistics. These pressures were real, but they were also temporary. More importantly, they accelerated our execution. We responded quickly with disciplined cost actions namely reducing marketing intensity, optimizing headcount, and tightening our focus on profitable demand. As a result, we continue to see strength in average order value and customer quality. At the same time, the reset is well underway. We are simplifying the operating model, removing complexity, aligning the cost structure to current volumes, and focusing the business on core profitability. In parallel, We are sharpening the product also. Improvements in ingredient quality, meaningful increase in portion sizes, and faster recipe cook time to 20 minutes or less are designed to delight customers and improve a better retention and increase wallet share from our most engaged customers. So, while Q2 reflects pressure, it also reflects progress. The actions we're taking are deliberate, structural, and focus on improving the earnings profile of the business. And I'll turn it to Vanessa to work through the financials.
You're reading a preview of the FOOD Q2 2026 earnings call.
Free account.