speaker
Carrie
Conference Operator

Good day, ladies and gentlemen. Welcome to the Premium Brands Holding Corporation third quarter 2020 earnings conference call. As a reminder, this conference is being recorded. At this time, all participants are in a listen-only mode. Following the presentation today, we will conduct a question and answer session. And at that time, participants may ask a question by pressing star 1. For assistance during the call, please press star 0 on your touchtone phone. It's now my pleasure to introduce today's host, George Pellilogo, President and CEO of Premium Brands, and our CFO, Will Kaludich. Please go ahead.

speaker
George Pellilogo
President and CEO

Thanks, Carrie, and good morning, everyone. I would like to welcome you to our 2020 third quarter conference call. I'm pleased to report that the momentum we saw in our business in the latter half of the second quarter continued through to the third quarter, resulting in record sales and earnings. This was despite several of our companies continuing to struggle with the impact of COVID-19 related factors on many of their customers. Our success during these volatile times strongly validates our model of risk diversification across sales channels, customers, and product categories, highlights the strength and resilience of our business as a whole, and is a testament to the passion and entrepreneurial spirit of our people. We're especially pleased with progress being made by our U.S.-based sandwich, meat snack, and seafood platforms. All of these generated strong growth during the quarter, driven by the execution of long-term sustainable strategies. Correspondingly, our third quarter U.S. sales as compared to the third quarter of 2019 increased by 16% to a record $432 million. Furthermore, had it not been for significant labour shortages at almost all of our US facilities, this number would have been even higher. Our core values of quality, transparency, innovation, social responsibility and community engagement, which have driven our success in Canada, are resonating equally as well with US consumers, particularly during these challenging times. Looking forward, we remain as excited as ever about the future. With a strong balance sheet, a solid base of core businesses, a robust acquisition pipeline, and a supportive shareholder base, we're ideally positioned to continue to create significant shareholder value, both through organic initiatives and acquisitions. I'm more confident than ever that we will emerge from this pandemic a stronger, larger, and even more resilient company. As a final note, before passing the presentation over to our CFO, Will Kaludich, for an overview of our financial results for the quarter, I would like to mention that we will not be providing any commentary or answering any questions about certain recent media reports on possible acquisition targets. I will now turn the presentation over to Will.

speaker
Will Kaludich
CFO

Will? Thanks, George, and good morning, everyone. Before discussing our results for the quarter, I would like to caution you that to the extent we make forward-looking statements during our presentations, our forecasts and assumptions are subject to change and actual results may vary. Please see our 2019 and third quarter of 2020 MD&A filings, both of which can be found on the CDER website, www.cder.com, for details on some of the factors that could cause our actual results to differ from our current expectations. Turning to our results for the quarter, our revenue grew by approximately $133 million, or 13.7%, to a record $1.1 billion. The biggest driver of this increase was approximately $88 million of organic volume growth. representing an inflation adjustment growth rate of 9.1%. As George mentioned earlier, our strong performance was despite several of our businesses continuing to be negatively impacted by COVID-19 related factors, the effects of which were partially offset by robust sales in our retail and convenience store channel sales. On a net basis, i.e., after taking into account unusual trends in our retail and convenience store sales, we estimate the third quarter sales impact of COVID-19 related factors to be approximately $34 million, which is down significantly from the $132 million estimated for the second quarter. Normalizing for the $34 million impact, our organic growth rate for the third quarter is 12.5%. Our sales growth, both on an actual and on a normalized basis, was well above our long-term targeted volume growth rate range of 4% to 6% due to a variety of factors, such as recent capacity expansions, new customers, and product innovation across a number of product categories, including fresh seafood, meat snacks, artisan sandwiches, dry cured meats, and cooked proteins. The remaining drivers of our third quarter growth were business acquisitions, which accounted for $33 million of the increase, selling price inflation of $8 million, and currency exchange inflation of $4 million. Our adjusted EBITDA for the quarter increased to $93.5 million from $84.1 million in the third quarter of 2019, primarily due to the significant increase in our sales, partially offset by labor wage inflation, higher discretionary compensation accruals, and net COVID-19 related costs of $3.6 million. Normalizing for the impacts of COVID-19 related factors, including lost sales, our third quarter adjusted EBITDA and adjusted EBITDA margin are 105 million and 9.3% respectively. Our adjusted earnings per share for the quarter increased by 21% to a record $1.07 per share from $0.88 per share in the third quarter of 2019, driven mostly by the increase in our adjusted EBITDA. In terms of our outlook for the balance of 2020, assuming that the current situation with respect to the COVID-19 pandemic remains relatively stable, we expect to continue generating year-over-year improvement in our sales and adjusted EBITDA. However, due to the seasonality of many of our businesses, the degree of this improvement will likely not be to the same extent as achieved in the third quarter. Looking further out, we remain bullish on meeting or exceeding our 2023 sales and adjusted EBITDA targets of $6 billion and $600 million, respectively. As George mentioned earlier, the responses of our businesses to the challenges they have faced over the last eight months have expanded, not contracted, our long-term organic growth expectations, while at the same time the uncertainty associated with the current environment is further expanding our acquisitions pipeline. Turning to our financial position, during the quarter we completed a combined common share and convertible to venture offering that resulted in net proceeds of $309 million. We also issued a notice of intention to redeem our convertible to ventures maturing in April 2021 which resulted in $81 million of the debentures being converted to common shares and the balance being repaid. As a result of these transactions, we finished the quarter with a very strong balance sheet and a record level of liquidity. Our senior debt to adjusted EBITDA ratio at the end of the quarter fell to 1.4 to 1. Our total debt to adjusted EBITDA ratio, which incorporates our convertible debentures, fell to 3.0 to 1. and we had approximately $700 million of unutilized credit capacity. In terms of our investing activity during the quarter, we announced the acquisitions of culinary products manufacturer Global Gourmet and seafood distributor All Seas Fisheries. Global Gourmet closed in the quarter, while All Seas Fisheries, which was subject to approval by the Canadian Competition Bureau, closed earlier this week. The combined capital allocated to these two transactions is $127 million. During the quarter, we also allocated $16 million in capital to project CapEx initiatives, which we define as investments with an expected internal rate of return of 15% or greater. These included a 41,000 square foot expansion of our artisan bakery in Langley, BC, several meat snack capacity expansions in Canada and the US, adding incremental charcuterie tray pack capacity at our Reno sandwich plant, and the installation of automated production lines at our Phoenix sandwich plant. We also broke ground in the quarter on a 26,000 square foot expansion of our meat snacks and dry cured products facility in Bradford, Ontario. Looking forward, we are also assessing two additional capital projects with a combined estimated cost of $35 million. Subject to these projects meeting our minimum IRR threshold of 15%, we expect them to commence over the next two quarters and be completed between the fourth quarter of 2021 and the fourth quarter of 2022. Turning to dividends, during the quarter we declared a dividend of $23.4 million, or 57.75 cents per share, which on an annualized basis works out to $2.31 per share. Our free cash flow for the trailing 12 months was $177 million, as compared to dividends of $87 million, resulting in a payout ratio of approximately 49%. I will now turn the call over to Carrie for the Q&A segment. Carrie?

speaker
Carrie
Conference Operator

Thank you. If you would like to ask a question, please signal by pressing star 1 on your telephone keypad. If you're using a speakerphone, please make sure that your mute function is turned off to allow your signal to reach our equipment. Again, that is star 1 to ask an audio question. We'll pause for just a moment to allow everyone the opportunity to signal. All right, our first question will be from George Dumet from Scotiabank.

speaker
George Dumet
Analyst, Scotiabank

Yeah, hello, guys, and congrats on a strong quarter. Thanks, George. Well, if we eyeball the weekly sales chart from the presentation that you guys put out in mid-September versus today's results, it looks like we had a really strong exit in the quarter. So I'm just wondering why you guys are tapering the Q4 sales goalposts from those levels. Is there anything specific that you're seeing, or are you just being conservative there?

speaker
Will Kaludich
CFO

Well, that weekly sales chart, you have to be a little bit careful with it because the timing of orders can distort individual weeks. An order bumping over one day, its shipment date can dramatically impact that, especially with our sandwich group. They tend to have larger shipments going out to major distribution facilities across the U.S. and Canada. So you've got to be a little bit careful there. And then also maybe some of that being pulled in from, as a result, being pulled in from Q4. So you've got that factor in there. And then you've also, like you say, seasonality is a big factor. Q2 and Q3 are our big quarters. Meat snacks are a tremendous driver of our sales in those quarters. And that business is significantly diminished in the fourth quarter. And then there's also another factor, George, in that a big driver of our growth over the last three quarters have been in our seafood group and some of our seafood initiatives. And we're starting to lap some of those initiatives in Q4 as well.

speaker
George Dumet
Analyst, Scotiabank

That's great. Thanks for the call there. And it looks like we're taking about 10 million more price increases in SF compared to last quarter. And input costs seem to be down sequentially. Can you talk a little bit about that dynamic and, you know, will we take some prices moving forward, maybe to offset some of the structural COVID costs that were experiencing?

speaker
Will Kaludich
CFO

Yeah, a lot of those increases, George, were historic, were just sort of finally coming up to the lapping. Again, that'll be a fourth quarter issue, but a lot of those price increases were put through last year at the end of Q2, early Q3, and to address the ASF issues. And so you're still seeing those flow through this quarter.

speaker
George Dumet
Analyst, Scotiabank

Okay. And any COVID costs that you guys plan on taking me passing for consumer Q4 and onwards? No, no, no.

speaker
Will Kaludich
CFO

You know, in the core and just to give a little color on the COVID costs. So, you know, our net costs are about 3.6 million in the quarter. Most of that, you know, there's two factors in there. There were actual costs of about 4.6 million. Before we take into account government subsidies, net $1.1 million in cost cutting, most of those costs are all transitory, so as they flow through, we'll normalize in coming quarters once we're through this pandemic.

speaker
George Dumet
Analyst, Scotiabank

Okay, and one last one, if I may, maybe to George, a two-part question. George, I'm just wondering, maybe has the pandemic at all had an impact on how you rethink the type of acquisitions that you'd be interested in. And second part, I know you guys don't comment on rumors at all, but how's the appetite in general for buying a business that generates well above 50% of their sales outside of North America?

speaker
George Pellilogo
President and CEO

Again, George, overall, as we mentioned in our prepared comments, our pipeline is as robust as ever. I would say that the pandemic scare probably is motivating more people to talk to us rather than less. So, you know, right now we have to pick and choose which acquisitions to prioritize. You know, I think it's a good position to be in. With regards to your second question, George, as I mentioned, you know, we have no comments. You know, we did make an investment in Europe, of course, this past year, which has worked out very well. The company in Italy is giving us great support in terms of our Italian dry cured meat initiatives that are growing fabulously well in North America. But again, I have no comment on the second part of your question.

speaker
George Dumet
Analyst, Scotiabank

Okay. Thanks, guys.

speaker
Carrie
Conference Operator

Thank you. Our next question will be from John Zamparo from CIBC.

speaker
John Zamparo
Analyst, CIBC

Hey, thanks. Good morning, guys. Hi, I'm trying to understand the commenter on the Q4 outlook a bit better. You mentioned seasonality as the reason to expect more limited growth. Is that referring to like on a dollar basis, as in you expect more limited dollar growth because it's growing from a smaller baseline? Or are you saying lower percentage growth year over year in Q4?

speaker
Will Kaludich
CFO

Both, John, although the dollar is the more impactful thing, but also on a percentage basis. Again, you know, a big part of what drove that strong, you know, normalized 12.5% was the meat snacks category, and that's just not going to be the same driver in the fourth quarter.

speaker
John Zamparo
Analyst, CIBC

Okay, got it. On the lower than ideal customer fill rates, apologies if I missed it, can you quantify that for either revenue or EBITDA for the quarter, and has that continued to this point? Do you see it alleviating over the next couple of months?

speaker
Will Kaludich
CFO

Well, it's a tough number to quantify, and that's why we didn't try normalizing for it, just because it's sort of a compounding number. You short it, and then... The customer continues to order. It continues to be short. So it's a tough number to estimate, so we really don't comment on it. It was a factor in the quarter, but, you know, I would say it wasn't a really large factor. It was just one of several sort of COVID impacts.

speaker
George Pellilogo
President and CEO

From my perspective, I would say that all of our companies, they aspire to, you know, a 98%, 99% fill factor. And, you know, we've seen a lot of our companies come in at 92, 93, and, you know, that's just not acceptable. But in this environment with some of the business continuity issues, of course, you know, it's probably better than... some of uh you know the other companies out there so so again it's a it's a difficult environment given the pandemic and given some of the um business continuity issues with uh with uh having to do with the pandemic okay that's also thanks um

speaker
John Zamparo
Analyst, CIBC

I wanted to ask you about the retail part of the business, in particular grocery. So now that we're seeing some dining rooms restricted across different parts of the country, are you seeing similar surges in the retail channel as what we saw maybe in March or April? Probably not to the same magnitude, but has that business been outperforming as you've seen additional shutdowns?

speaker
George Pellilogo
President and CEO

I think overall retail and club has benefited immensely from, you know, the... the shutdown or the lockdowns and some of the issues in fine dining and generally consumers not eating outside of their homes to the same extent as before COVID-19. And, you know, we're seeing those trends continuing and they've been continuing throughout since the beginning of the pandemic.

speaker
John Zamparo
Analyst, CIBC

Okay, thank you. And then one last one for me. How are you and the board thinking about the dividend at this point? It does seem like the business is probably more resistant to the pandemic than maybe first feared. And, I mean, you've mentioned that you're excited about what's in the M&A pipeline and that there's more opportunities than ever. So just wondering if there's as much certainty on the magnitude of increases you've seen or you've done in the past, given how much you have in terms of M&A.

speaker
Will Kaludich
CFO

We're certainly very comfortable with our current dividend policy, and as I mentioned earlier, on a trailing 12-month basis, we're running below kind of our general guideline of a 50% payout ratio. So we have a tremendous amount of flexibility there, John. The only reason why we would possibly not grow our dividend at the same rate as we had in the past is we're getting more and more investor feedback that they want us to keep the capital. So that would be more the consideration relative to any consideration that we couldn't handle the same level of increases. So outside of that, though, you know, those are discussions that, you know, we'll have towards the end of the year, early next year.

speaker
John Zamparo
Analyst, CIBC

Okay, understood. That's all for me. Thank you very much. Thank you.

speaker
Carrie
Conference Operator

Thank you. Our next question will be from David Newman from DARPA News.

speaker
David Newman
Analyst, DARPA News

Good morning, gentlemen. Hey, David. How are you? Good. How are you?

speaker
David Newman
Analyst, DARPA News

We're well. Just kind of looking at, you know, you're getting a lot of momentum here. And I think, you know, there's a couple of years where you're really invested in sort of new accounts, channels, markets, et cetera. And you're gathering steam. And I clearly understand, you know, meat snacks in the fourth quarter and things like that. But can you call out with some granularity where you're really seeing solid traction, you know, what new accounts, channels, markets? And I know we discussed some of these down in Phoenix and, you know, obviously on the meat snack side too and retail seafood. But any color on where you really have seen remarkable wins?

speaker
George Pellilogo
President and CEO

Again, David, there's no sort of one answer to your question. We're really pleased with the progress that we're making across all of our platforms. I mentioned some of the traction that we're getting in the U.S. We had 16% growth in the U.S. during the quarter. That reflects our sandwich platform, MeatSnack. platform and our seafood platform. Again, you know, these are good growth numbers in a pandemic where some of our companies in the U.S. lost, you know, customers like airlines and cruise lines and et cetera, right? So, again, you know, the growth is broad-based. You know, we're really pleased with the way some of our companies pivoted to other channels and found other customers and, you know, again, nothing specific other than lots of good progress in all channels, club, retail, C-Store, and some direct-to-home as well, leveraging, you know, other delivery platforms. So, again, lots of progress on many fronts. Our cooked protein platform is doing tremendously well. You know, we're trying to figure out ways to add capacity, both in Canada and the U.S., and, you know, I think, you know, very consistent to a lot of the consumer trends that we're seeing out there. So broad-based progress, I would say, David.

speaker
David Newman
Analyst, DARPA News

Okay, and so that, obviously, that portends the continued momentum overall.

speaker
George Pellilogo
President and CEO

Yeah, you know, as Will said, there is some seasonality to our numbers, and You know, at times we want to be conservative, again, given that we don't know how this pandemic is going to progress and how the second wave is going to progress. But yeah, we're very pleased with the progress we're making across all of our platforms.

speaker
David Newman
Analyst, DARPA News

Okay, great. And then on the guidance, more along the lines of, you know, you had challenges as well in the past with commodities and things like that. So the guidance seems to be more skewed toward the top line. Whereas, you know, are you seeing margin momentum? So in other words, you called out some things in the quarter like new supply relationships, the inventory positions where you had a bit of a gain there and some hedging, I guess. But the commodity cost environment is now looking very benign. So you look at gross margins and EBITDA margins, as you head into 4Q, do you think you're going to sustainably between gross margins and EBITDA scale and your fixed costs, start to see that really heading north?

speaker
Will Kaludich
CFO

Yeah, on the commodities side, David, we're a little bit on the conservative or concerned side, just given it's tough to see because there aren't public numbers around it, but particularly in a protein division and the bonus material that they use, There is a tremendous shortage in North America of labor, and as a result, there's not enough workers to process this raw material. So there is quite a shortage of it, and it is creating a bit of an inflation bubble in that segment. And our Q4... use you know hams and things like that use a lot of this material so we are a little bit concerned on the commodity front but you're right outside of that a lot of the other other areas um in beef and seafood and uh um chicken and chicken are relatively benign so uh you know you you've got kind of generally okay with this one little segment being a concern so that's why we're sort of a slightly bit conservative on our outlook on margins in the fourth quarter.

speaker
David Newman
Analyst, DARPA News

Got it. And last one for me, just on your own labor, you took measures, and I saw thank you bonuses and things like that, but what other measures have you taken to sort of mitigate that? Because that's obviously an ongoing issue amid COVID.

speaker
George Pellilogo
President and CEO

Again, David, you know, we focused a lot on investing in automation and investing in improved efficiencies. As we mentioned before, in some of our companies, we've rationalized a lot of the SKUs and we're focusing on, you know, the plants and our capacity towards the top 10 SKUs, let's say. Again, a lot of our companies had to be very innovative in trying to manage their plants in the best way possible in a pandemic, where you've got issues with people not showing up to work, people testing positive at times, people having people at home that test positive. It's an unsettled environment out there, and a lot of our companies have been extremely innovative in trying to deal with the scarcity of labor situation. You know, it is a problem, as we mentioned, but it is a problem for everybody. Everybody in the industry is having the same issues. And again, we've changed the way we're managing our business overall to deal with this issue. Excellent. Thanks, gentlemen. Congratulations. Thank you, David. Thanks, David.

speaker
Carrie
Conference Operator

Thank you. Our next question will be from Stephen McLeod from BMO Capital Markets.

speaker
Stephen McLeod
Analyst, BMO Capital Markets

Thank you. Good afternoon, guys. Hey, Stephen. Hey, Steve. I just wanted to follow up on just in terms of the new initiatives and customers and products that have been driving this accelerated organic growth, particularly as you go through the recovery. Can you just talk a little bit about when you look into 2021, could these incremental initiatives push your organic volume growth above that 4% to 6% target in a more sustainable way?

speaker
Will Kaludich
CFO

At this point, Steve, we're not giving any guidance on 2021. So I'd hate to be very specific. But in general terms, we are still in a lot of these initiatives, particularly in our sandwich group, on our meat snacks group in the U.S. in the early innings. But outside of that, I don't really want to talk too much about 2021.

speaker
George Pellilogo
President and CEO

I would say... Steven, from my perspective, that as we've mentioned previously, demand is not an issue in many ways. There's a lot of demand out there. What we're focusing right now is really ensuring business continuity and our ability to execute and deliver excellent service to our customers. That's the focus. As we've said earlier, the demand is not an issue today. As I mentioned in my prepared remarks, if we didn't want to overwork our labor force and didn't have some of the labor challenges that we did, our sales would have been a lot higher. So we're not too concerned about demand at this point. But again, the major focus today for us and for a lot of other companies in our space is to ensure business continuity.

speaker
Stephen McLeod
Analyst, BMO Capital Markets

Okay, that's helpful commentary. Thank you. Can you give a little bit of incremental color on what the new projects are that you're looking into with that $35 million, or is that something that we just sort of announced as it becomes more imminent?

speaker
Will Kaludich
CFO

Yeah, no, no, there's two projects. The bigger project by far is expanding our premium process meats capacity in the U.S., our Fernville facility. So that's a $20 million U.S. project. So that's by far the bigger. And the other one is a distribution-related project for Western Canada. So we're in the final steps of the analysis now. So I would expect, you know, next quarter we'll be talking about those projects going forward.

speaker
Stephen McLeod
Analyst, BMO Capital Markets

Okay, thank you. And then you gave a little bit of gross margin color in terms of what you're seeing on the commodity cost side. How do you see SG&A evolving as you go into Q4 and then I guess maybe into next year as well? I know you're not giving guidance on 2021, but I'm just trying to think through what SG&A leverage could potentially look like or whether you have some costs coming back into the system or anything like that.

speaker
Will Kaludich
CFO

Yeah, so SG&A has been sort of a a damper on our margins for the last several quarters because we did invest a lot in infrastructure, you know, mid to late last year. So I would expect Stephen to see some deleveraging in 2021 around their SG&A, both in the specialty foods and the premium foods distribution groups.

speaker
Stephen McLeod
Analyst, BMO Capital Markets

Okay, that's great. Okay, that's it for me. Thanks, guys.

speaker
Will Kaludich
CFO

Thanks, Stephen. Thanks, Steve.

speaker
Carrie
Conference Operator

Thank you. Our next question will be from Derek Wizard from TD Securities.

speaker
Derek Wizard
Analyst, TD Securities

Yeah, good afternoon, gentlemen, and congratulations on a great quarter. Just a couple of questions for me. Not very good sequential improvement in specialty food, even on margin. I was just wondering if you could maybe talk about how much of that improvement stemmed from, I guess, lower COVID expenses versus, I think you mentioned leveraging some of the additional volumes.

speaker
Will Kaludich
CFO

Now, sorry, Derek, are you talking from Q2 to Q3? Yeah, the question, yeah. Yeah, yeah. You know, again, our Q2 net COVID costs are quite high. I think they're around $10 million is my recollection versus 3.6. So certainly that is a factor. But by far, what's driving the margins on a year-over-year basis for the quarter was the sales deleveraging.

speaker
George Pellilogo
President and CEO

But again, if you're talking about Q2 versus Q3, you have to remember that April for us this year was basically a month where we had virtually no sales with some companies, right? So that distorts the...

speaker
Will Kaludich
CFO

The margins for the quarter. That's a good point. And particularly, Derek, and I think we've talked about this in the past, our sandwich group, their operations were shut down for weeks at a time. And there's a tremendous amount of overhead in those facilities. So that had a really negative impact on the margins in the second quarter.

speaker
Derek Wizard
Analyst, TD Securities

Okay, yeah, so that was actually my follow-up. Thanks for that. I just want, so if you could talk about maybe the, I mean, it's been a quick turnaround in the sandwich sales despite COVID and a lot of people working from home. Just wondering if you could maybe add some color to the strength that you're seeing in that business right now.

speaker
Will Kaludich
CFO

Yeah, the sandwich platform is huge. You know, its big customer is doing much better now, and that's certainly helping. But the great part there is their new sales initiatives, too, are equally, if not more, driving their growth. They're just getting a tremendous amount of traction in the retail and convenience store channel, both new customers and new products. So, yeah, it's going very well.

speaker
George Pellilogo
President and CEO

And new customers in QSR as well. some customers that could become very large at some point as well. So there's a lot of traction in that platform. They've made some very good decisions in regards to not laying off anybody during April, even though the plants were virtually empty. But that helped as customers ramped up very quickly. in May and June. And again, in addition to that, they were able to go out and get some more sustainable business to add to their sales portfolio.

speaker
Derek Wizard
Analyst, TD Securities

Okay. Thanks for that, gentlemen. Thanks, Taren.

speaker
Carrie
Conference Operator

Thank you. Our next question will be from Sabat Tarn from RBC Capital Markets.

speaker
David Newman
Analyst, DARPA News

Hey, Sabat. Hey, thanks, Taren. Thanks, and good afternoon. Let me just continue on some of the commentary. I know you want to not really get too deep into 2021 outlook, but just directionally speaking, if we look at the spikes in demand you saw a little bit in the retail channel, I guess, as COVID took off, is there a concern on the organic growth outlook into 2021, or do you think some of this demand is probably related to some of your initiatives and products, and maybe that continues. I'm just trying to think about just the comparatives as we get into the next year, as some of these quarters have pretty big top-line growth.

speaker
Will Kaludich
CFO

We spend a lot of time with our businesses isolating, trying to estimate, isolate the impact of COVID-19-related factors on their sales, and that was both on the positive and the negative side. The negative side was pretty easy, obviously, to identify. The positive was a little more challenging given we had a really good summer in central Canada and that drove a lot of business. So we had to sort of strip that impact out from necessarily COVID. But, you know, we feel pretty good about that number. We came to the 12.5% is normalizing for some of that unusual lift you're getting in retail right now from COVID.

speaker
George Pellilogo
President and CEO

I think the other point to remember as well is that, as Will mentioned in his prepared remarks, we are suffering in terms of certain channels. If, let's say, you assume a reduction or less momentum in retail, you'll pick up momentum in QSR and food service as well. So, you know, you may lose some traction on some channels, but you'll gain it in others.

speaker
David Newman
Analyst, DARPA News

Okay. And then just, I guess, related to that, how are you guys, you know, feeling about the sandwiches business? I know you indicated that, if I caught it correctly, that it grew during the quarter. But maybe you can shed some color on the trends you're seeing across some of the channels that you're involved with in the sandwiches space, whether it's, you know, QSR or the C-Store channel. Just what are you seeing... by channel within that category?

speaker
George Pellilogo
President and CEO

Very, very strong trends. If we didn't have some labor challenges, their numbers would be higher. Their business overall grew low double digits during the quarter, which was year over year, which we were very pleased with. Again, if we assume normal type of conditions with regards to labor, you know, we expect to pick up some momentum based on the initiatives in the pipeline.

speaker
David Newman
Analyst, DARPA News

Okay, so based on that commentary, I guess we should assume that if we think about your larger customers in that channel, they've seen demand return to pre-pandemic levels, I guess, for breakfast sandwiches?

speaker
George Pellilogo
President and CEO

I think that's a very good assumption. But as Will said earlier, although that customer is growing with us, the percentage of our business that they make up is actually diminishing because we are successful in picking up other customers in other channels.

speaker
David Newman
Analyst, DARPA News

Okay, great. And then this last one for me on the margin side, I think you alluded to this earlier around some of the SG&A pressure this year, and it makes sense amidst the backdrop. Directly speaking, do you also expect maybe growth margins as we progress into the next year to trend positively in addition to some of this SG&A improvement you're talking about?

speaker
Will Kaludich
CFO

Well, certainly the second quarter of next year is going to be a no-brainer given the issues some of our production facilities experience. But in general terms, yes. A big part of our story, a big part of where we expect our margin expansion to come from over the coming years is sales deleveraging. We've invested a lot not only in the SG&A infrastructure but in our production infrastructure. While we do have more projects coming online, you know, there were some pretty big ones that we've completed over the last couple of years that we're still deleveraging on.

speaker
David Newman
Analyst, DARPA News

Great. Thanks very much. Thanks, Salva.

speaker
Carrie
Conference Operator

Thank you. I'm showing no further questions at this time. I'd like to turn the call back over to our speakers.

speaker
George Pellilogo
President and CEO

I'd like to thank everybody for attending today, and please all stay safe and healthy. Thank you.

speaker
Carrie
Conference Operator

Thank you, ladies and gentlemen. This concludes today's teleconference. You may now disconnect.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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