Sagicor Financial Company Ltd.

Good morning, ladies and gentlemen, and welcome to the Sagicor Financial Company's third quarter 2025 earnings call. At this time, all lines are in listen-only mode. Following the presentation, we will conduct the question and answer session. If at any time during this call you record an agent's assistance, please press star zero for the operator. This call is being recorded on Friday, November 14, 2025. I would now like to turn the conference over to George Sipsis. Please go ahead.

Thank you, Operator, and hello, everyone. Thank you for joining us today to discuss Sagicor's third quarter 2025 results. I'd like to point out that our disclosures are available under the Investor Relations tab on our website at sagicor.com or at investors.sagicor.com, which includes a press release, financial statements, MD&A, and the supplemental information package containing core earnings, drivers of earnings, and additional disclosures. The link to our live webcast is also available on our website. This conference call is open to the financial community, investors, the media, and the public with a reminder that the Q&A period is reserved for financial research analysts. I will begin by referring you to the cautionary language and disclaimers in our materials and public filings regarding the use of forward-looking statements and the use of non-IFRS financial measures and ratios, which may be mentioned as part of our remarks today. I would also like to remind the audience that actual results regarding forward-looking information could differ materially. And please note that a detailed discussion of Satricor's risk factors is provided in our MD&A, which is available on CEDAR Plus and on our website. A discussion of the assumptions underlying our expectations is provided in our previous filings and earnings release. Unless otherwise noted, all dollar amounts referenced will be in U.S. dollars, consistent with our reporting practice. Joining me today is our President and CEO, Andre Mousseau, our Chief Financial Officer, Kathy Jenkins, and Anthony Chandler, our Chief Controller. We begin with prepared remarks by Andre and Cathy, followed by a Q&A session. With that, I'll pass the call to our President and CEO, Andre Moussel.

Thank you, George. Good morning, everybody. Thank you for joining us. I'm very pleased for us to announce another outstanding quarterly performance. On a core basis, our results reflect broad-based strength. Our Canadian business continues to show outstanding profitability, Our U.S. business grew its assets by about $250 million from the prior quarter and continues to generate strong spreads. And both of our Caribbean operating segments showed strong core profitability, reflecting progress on initiatives that we've been working on for years. Our net income to shareholders was $81 million, reflecting those strong core numbers plus a reversal of some of the income volatility that had gone the other way earlier in the year, and seemed endemic under the IFRS 17 standard. With these strong results, coupled with some opportunistic share buybacks, we're at a record book value per share, whether you follow in Canadian or U.S. dollars. Before handing off to Cathy, I would like to acknowledge the absolutely outstanding job our team in Jamaica has done in the lead-up to and the aftermath of Hurricane Melissa. Our business continuity plans were flawlessly executed, and we were out there serving clients across the island within hours of the storm passing. We have rallied our troops and are leading the recovery effort. While this may cause a temporary setback in the Jamaican economy, we're confident in the country and our company there, and we will build back stronger than ever. Now I'll hand over to Kathy to discuss the results of the quarter in a bit more depth.

Thank you, Andre. And good afternoon, everyone. As Andre mentioned, we're reporting an outstanding third quarter of 2025. Our core earnings to shareholders were up 45% from Q3 2024 to $35 million. Revenues were $974 million for the quarter, compared to $1.1 billion for the same quarter last year. New business CSM up $41 million for Q3 2025. continues to reflect strong sales across all segments. You will recall that the third quarter is when we perform our annual actuarial review of non-financial insurance assumptions, like mortality and policyholder experience. As we adjust our assumptions, some of the impact comes through the income statement and is captured in non-core within our drivers of earnings, while other adjustments affect our CSM. This time around, the effect was positive, as we recognize net income, but negative to CSM. In Q3, the impact on our earnings of the actuarial assumption changes was $5 million of after-tax non-core net income. CSM decreased in aggregate this quarter, driven by the adjustment of assumed mix on universal life products in Canada and last assumptions in the U.S. as we take a more conservative CSM posture on our annuity products. Now I'll give you some more details on the segment financials. Baticor Canada's sales production of $16 million of annualized new premium for the quarter was consistent with management expectations, resulting in new business CSM of $10 million for the quarter. Core earnings to shareholders of $27 million increased $7 million compared to the same quarter in the prior year, reflecting strong insurance experience gains from favorable mortality experience. Net income to shareholders of $53 million for the quarter was higher than core earnings to shareholders due to favorable market-related impacts from lower interest rates and higher-than-expected equity market returns. Net CSM was $559 million, a decrease of 2% quarter-over-quarter on a Canadian dollar basis. Zecor Life USA's new business production of $335 million for the quarter grew 16% over the same period in the prior year. Core earnings to shareholders for the quarter of $10 million were lower than Q3 2024 due to favorable insurance experience in the prior year, while in line with expectations this quarter. The impact from higher MIGA mortality claims from the quarter were offset by positive experience from other business lines. Net income to shareholders of $21 million for the quarter was higher than core earnings to shareholders due to favorable market experience from interest rate movement. Net CSM was $151 million, a decrease of 5% quarter over quarter. As I noted in my remarks last quarter, We expected the negative market experience that arose in the first half of the year in both North American segments to reverse over time. Accordingly, as Andre noted, this quarter the favorable market experience in both segments reversed much of the previous period's negative market experience. SagiCorp Jamaica recorded strong insurance sales evidenced by ongoing growth in insurance revenues and net premium income from last year. Our share of Sagicor Jamaica's court earnings to shareholders of $12 million for the quarter increased over the same quarter in the prior year due to product repricing in the short-term business, sales growth in the long-term business, and improved net interest margin and fee revenue in the commercial banking business. Our share of Sagicor Jamaica's net income to shareholders of $14 million for the quarter was higher than court earnings to shareholders due to positive experience adjustments from changes to lapse assumptions. Net CSM was $293 million, and net CSM to shareholders was $144 million, both of which increased 6% quarter-over-quarter. Regicor Life's business fundamentals remain strong with improving margins on short-term businesses and insurance experience aligning to expectations for long-term businesses. Core earnings to shareholders of $9 million increased 23% from the same quarter in the prior year, driven by repricing initiatives on renewal and adjustments on product offerings on short-term business. Net income to shareholders of $13 million for the quarter was higher than core earnings to shareholders, primarily due to positive market experience from lower interest rates in the U.S. and higher interest rates in the Trinidad and Tobago markets. Net CSM was $255 million, a decreased 2% quarter over quarter. At our head office, other operating companies and adjustment segments, core loss to shareholders was $22 million for Q3. An improvement of $1 million year over year was selecting lower interest costs from favorable debt refinancing that was completed in 2024. Net loss to shareholders was $20 million. As mentioned by Andre, our colleagues in Jamaica have done an extraordinary job supporting colleagues, clients, and communities impacted by Hurricane Melissa. With respect to the economic impact on our business, our preliminary estimate is that the impact in Q4 will be either immaterial or just marginally material to Sagicorp at a group level. So today, we would say a potential net income hit of $5 to $10 million to SFC. Our small P&C business in Jamaica is heavily reinsured and could only generate losses of less than $3 million. It will take more time to assess the impact on our lending portfolio through our bank in Jamaica. But again, our major clients are insured with other companies, and so we are talking primarily about the knock-on effects to small borrowers. We are assessing forbearance for a number of smaller customers, doing the right thing for customers in affected areas as they sort themselves out. Not ultimately economic losses necessarily, but we'll see how those run through our UCLs. And we have also given well over $1 million so far directly to relief efforts that we and other private sector leaders are championing, and we will expense those. Once you factor in the fact that we own 49% of the Jamaican operations, our view today is that SFC's net exposure will be below 10 million. Prior to this event, our Jamaican business was really hitting on all cylinders, so we believe our Jamaican business will come back strong in 2026 and beyond as rebuilding efforts may stimulate the economy there. So having said all that, Sagicor remained well capitalized in Q3. The group blackout ratio was 141%. Our financial leverage ratio was 26.6%. Our book value per share significantly increased to $7.74 in U.S. dollars or $10.78 in Canadian dollars. As we saw the effect of the reversal of market experience increase our retained earnings. Our deployable capital, or shareholders' equity plus net CSM to shareholders, was $2.2 billion, or $15.93 U.S. per share, or $22.18 Canadian per share. Subsequent quarter end on October 21st, Global Credit Rating Agency Fitch Ratings upgraded SagiCorp's long-term issuer default ratings to BBB from BBB-, and also upgraded Sagicor's senior unsecured debt to BBB- from BBB+. This upgrade provides a unanimous view from our credit rating agencies that Sagicor's senior unsecured debt is investment-grade. This is further validation of Sagicor's strong capitalization as we pursue stable and profitable growth. This upgrade will provide Sagicor with enhanced access to capital as we execute on our strategy, and we will examine our refinancing options as we move into 2026. With the continuing strong capital position, we are announcing our 24th consecutive quarterly dividend to shareholders since we've been listed on the Toronto Exchange, and the third dividend at the higher level of $6.75 million. U.S. per quarter, or annualized $0.27 U.S. per year. We do intend to reassess the dividend payout following the release of our Q4 results, as we are tracking dividend payments so far in 2025 below our targeted payout range of 30% to 40% due to our core net income being so much higher than our original guidance. With that, I will hand it back to Andrea.

Thank you, Kathy. This quarter provides us with further validation of our current operating strategy to focus on return on equity improving initiatives and delivering shareholder value. Our annualized core ROE was nearly 14%, well ahead of our original timeline to achieve mid-teens core ROE, and net income and book value growth followed significantly. We continue to see opportunities to further increase our ROE whether through growth in our U.S. annuities business at high marginal returns on capital, active balance sheet management with our improved ratings, and technology-driven improvements to our operating models across all of our subsidiaries. We look forward to presenting revised strategic plans for future periods when we deliver our year-end results in March of next year. Until then, we're very pleased to take your questions if there are any.

Ladies and gentlemen, we will now begin the question and answer session. If you have any questions, please press star followed by the number one on your touchtone phone. You will hear a prompt that your hand has been raised. If you'd like to withdraw from the polling process, please press star then the number two. If you're using a speakerphone, please make sure to lift your handset before pressing any case. One moment while we prepare the Q&A roster. Your first question comes from the line of Gabriel Duchene from National Bank. Please ask your question.

A quick one on the fixed annuity sales. You had another good quarter and it looks like you're well on track to exceed the 1.3 billion number you floated on the last call. Just wondering if there's any expectation that would lead to a different outcome or maybe even a better outcome?

Thanks, Gabe. It could be better. You know, we deliberately originally set out a target that was a little short of what we were trying to do internally. We still do see strong return on capital. We're seeing some of the strongest returns on capital in some time for the new business that we're putting on the books this quarter. That said, the production can ebb and flow. So I don't want to be too specific about any individual quarter, but it's fair to say that our target for for 2026 will be to build on wherever we end up for 2025 and exceed it.

Okay. I'll be getting back to the fixed annuities in a minute, but just on a couple of numbers thrown around there on the Jamaica situation, which, of course, is unfortunate, very unfortunate. But you said $5 to $10 million, that's U.S. dollars, that's the potential hit to your P&C business profits, correct? And then there was another $10 million reference?

No, so $5 to $10 million is the aggregate zip code of net income exposure to SFC in total. Okay. As Kathy said, the PNC business, there's building blocks to get up to it. The PNC business is heavily reinsured, and so in aggregate, the loss there is going to be less than $3 million. We've spent, call it, $2 million on relief efforts with the multilaterals and the things that we're doing internally. And then there's a bit of an unknown for, as we give forbearance through the bank, how much that's going to be. And so if you say that that number would work its way as a $5 million ECL, That would be a $10 million total net income hit in Q4. And then we own half of that. So if you look at that stack, which, you know, if I had to give a best estimate, it would be in and around that. It would say, okay, we're in the zip code of $10 million. We own half of that. It's $5 million off of SFC's Q4 P&L. Don't know how much of that is core versus non-core. Haven't really thought about that. It's not about the accounting today. But, you know, that's kind of the zip code. And, you know, what Kathy was talking about is, you know, we want to give ourselves some room in the guidance in case, you know, it turns out there's a little bit more. But because, you know, we're focused in Jamaica. on the long game, and if it's the right thing to do for our customers, maybe we extend more forbearance. And so this is all on a week-to-week basis. But the point here is that it's just scratching the edge, really, of materiality for us.

Got it. No, no, thanks for that clarification. Now, getting back to the fixed annuities business, I know there's a lot of – components to this year's actuarial review, but the one that stuck out for me was the $30 million or whatever strengthening of reserves for multi-year guaranteed annuities. I believe, and related to lapse, I believe this is the third year in a row that has been a requirement or an outcome rather. Can you remind me what is going on there? I believe it is that you assume there is a certain persistency, I guess, retention or renewal of these policies as they mature, but that renewal rate was lower, so you are having You know, pay more renewal commissions or something? You know, what sort of behavior are you witnessing? And, you know, if I'm correct in my numbers there that this is maybe the third year that this has happened, what's the confidence level that we've, you know, cleared this issue, put the rest, so to speak? And then what have you done on new product sales to – adjust for this issue in your back book?

So what you're seeing here is two different things. There is the insurance behavior piece of it, but there is also continuing refinement and improvement of how you reserve for these products under IFRS 17. And so some of what you're seeing is related to lapse behavior and the mitigants that we have to take care of it. More of it is around us refining our views with our advisors of how much CSM should be in these products when you reserve for them and how much of the profitability should come out through other parts of the drivers of earnings. You know, we're in a bit of a unique situation because we're an IFRS reporter in the U.S. market. Most of the folks in the U.S. market aren't dealing with this issue, so it does feel, as we work with our actuarial advisors and with our auditors that we're We're plowing new snow, so to speak. And so, you know, if we could go back in time and take even without any effect of policyholder behavior, we would have had lower CSM in retrospect two years ago when we did the transition to IFRS 17 because we're seeing more of the profitability come out through the investment earnings and other pieces of the drivers of earnings. So that's a really big part of it. You're right, this is a couple years in a row. It's more about wanting to really take a conservative position and not have to deal with this again. The unit economics of the business that we're selling are very strong. We're able to add the assets at the pace that we feel good about. And the aggregate return on equity on the portfolio, if you look at the profitability, plus the other $10 million or so a year that we're taking out of our U.S. business and profits through internal financing on our surplus notes tell you that the business is strong and it's really, really running well. So this is really about resetting for the new way that we're looking at the accounting. In terms of what we have done, we did put in place a more robust renewal commission program in place, you know, as we – and that helps retain more business. It's a really interesting question on a statutory basis about whether you're better off retaining old business versus writing new business in today's environment. The way U.S. statutory accounting works, you have to stick with your old assumptions from when you wrote the business when you renew it. And what that means is for vintage 2020 and 2021 and 2022 policies, when they were written in lower interest rate environments, it's actually more punitive to hold – hold a renewing policy than it is to write a new one, which means we're trying to take a relatively sharp pencil and decide on a week-to-week basis, are we better off retaining versus are we better off just selling more? And it's a hard concept to get through in a five-minute answer to an earnings call. But You know, big picture, we can observe the gross margin on our book getting bigger every quarter, and we think it's marked properly now.

Okay. Well, thanks.

Your next question is from the line of Mike Zvanovic from Scotiabank. Please go ahead and take it.

Hey, good morning. A couple of quick ones for me. I wanted to start with the natural disaster in Jamaica. Obviously very sad to see, but just in terms of how you sort of put the parameters on that tail risk and your reinsurance approach, I'm just wondering, should we think about this as irrespective of the type of natural disaster we may see in the future? It is an area that's prone to disease. that you're basically covered off and you are, in fact, hedging through reinsurance the majority of that tail risk?

Yes. That is the lesson you should take. You know, the region is prone to this. That said, Melissa was the worst to hit the region and Jamaica in particular. you know, in a generation. You know, this is not, you know, it's hard to tell the future in today's world, but this is not, you know, Florida at the moment, which is, you know, getting the one in 100-year storms seemingly every year. But I agree with your fundamental point that this kind of puts a bow around, you know, this is as bad as we've seen a storm in our region, and we... this proves that our reinsurance works. And, you know, it's less than a $10 million hit today.

Okay, that's very helpful. And then a quick one on the ROE. Obviously, you had an outsized quarter in Q2, well above your 13-plus target. This quarter, you're a little bit above your target. And just thinking about, you know, some of the momentum you have in some of your business lines here, And when you have that 13-plus target, like, what does that target represent? Do you have any updated thoughts? I'm not sure to think about it as more of a three- to five-year target like we hear with some of your other financials. They tend to have that longer view. But, like, you're already there, and I'm wondering if we shouldn't be maybe starting to think about getting to a better number in, say, two to three years.

You sound like a board member. You know, the original, when we put the 13-plus guidance, that was the medium-term guidance, and, you know, that was supposed to be code for year-end 26 going into 2027. Kind of to your point, that was supposed to be towards the end of the three-year planning cycle. And so that's where we were going with, you know, in my commentary where I've said we have hit it early. We are pleased with it. It's a couple quarters in a row that we're running through 13%. We will update our forward guidance as we get through strategic planning, and that will come in the next call. you know, what I would say is that the last two quarters, you know, validates a certain base, and you can call that 13%, 14%. And we have a lot of options on the table to continue to enhance our ROE. You know, Kathy talked about the, you know, the final re-rating up to full investment grade. So we have the opportunity to improve our cost of capital throughout the system. Every dollar we put into the U.S. on a marginal basis is improving our ROE. There's a lot of opportunity to achieve efficiencies in our business and better serve customers using technology. These are things that will be observable over a couple of years, but will allow us to get targets for return on equity well through the 13 or 14% as we look forward. And, you know, every time you can also buy a share back at a 30% discount to book, you're only jacking it even more. So we do see the opportunity over the medium term to get to a higher return on equity. And, you know, our intention is to be a bit more granular about that next year as we put forward our revised medium-term guidance.

Okay. Thank you for the insights. Appreciate it.

Your next question comes from the line of Trevor Reynolds from Acumen Capital. Please go ahead.

Yeah, hey, guys. I think just following up on kind of the guidance, there was no real update with the quarter. In terms of kind of where you sit, about $110 million of quarter earnings year-to-date and the previous guidance of $120 to $130, it looks like that's more than achievable. I just want to kind of get a sense of where your kind of outlook sits here in the near term on that.

Yeah, I think more than achievable is a good term. You know, we want to, you know, we'll see how Q4 turns out. You know, sitting here, I think we have, you know, an idea that Q4 will be a little lighter than Q3, just given the info that we have on Jamaica. But, you know, we haven't put a lot of thought yet into how much of that is core versus non-core. And, you know, even with the big daily volatility, there hasn't been a lot of aggregate volatility in either rates or equities. So, you know, we were managing, you know, we're trying to manage on a longer term basis. But, you know, we feel good that we're not going to embarrass ourselves on the guidance.

Okay, and then maybe just on the CSM as well, like you're at about 125 million year-to-date, like looks more like the range is kind of the target there?

Yeah, you know, if you take the commentary that I talked about to, you know, one of the earlier questions on CSM, you know, we've come to this revised view working with our advisors, you know, our outside actuarial help that we should just be putting less CSM into these annuities products than we thought before. And so, you know, our sales, you know, the volatility in the CSM for new business is really, versus guidance, is really out of the U.S. because, you know, Canada and the Caribbean has been pretty consistent with how we built up to the guidance. So, you know, it's really about less CSM coming through in the U.S., even though, you know, we're hitting our sales targets and on a statutory or economic basis, the business that we're writing is, you know, you know, is right on budget or better, and our numbers have been ahead of guidance. So it's really all part and parcel with that.

Okay. And then last one is just, I guess, around your free cash flow priorities, I guess. You hinted that There's maybe some room for upside on the dividends. How do you weigh that against the share buybacks given your discount to book today?

Yeah, you know, you saw in our public disclosure that, you know, we did buy back some shares in Q3. I'd expect us to continue to do that in Q4. You know, if you look at our shares today in the $8 range, to us, if you look through to the core earnings generation, you know, they're as cheap today at $8 as they were a couple years ago at $6. And, you know, you could observe that when it was below $6, we were buying as much as we could. So you look at our leverage ratio or our LICAT or however you want to look at it, we're very well capitalized today, which to me I think there's room for us to continue to grow and at the same time return capital to shareholders. So I would expect we would continue to buy back shares. We've been pretty open that we're going to look at our – our dividend every year in March as well, and so we intend to do so.

Great. Thanks for taking my questions.

Your last question comes from the line of Darkal Mielek from RBC Capital Markets. Please go ahead.

Hi, thank you. Good morning. I just wanted to return to the tragic events in Jamaica, and I really appreciate the color. It's very helpful for Q4, but I'm thinking beyond Q4, and I just wanted to think about how you view the situation with respect to earnings power beyond Q4 and momentum that may be lost as a result of of this event and thinking about the economy, currency, top-line impacts. What's your early read on how we should think about your segment for 26?

Yeah, so that's a great question, Darko, and I think it's really the one that's topical. And the reason that we don't have a firm view on this is that there's a lot of pushes and pulls on this. just from a macro point of view. When you're as big as we are, there is a pretty robust correlation between economic activity and the performance of our business. Our Jamaican business has been an incredible performer since over the last you know, generation kind of 12, 15 years since Jamaica got its fiscal house in order and has had strong growth. So, you know, there is certainly a significant near-term hit to GDP and a near-term first order hit to foreign currency remittances in that You know, a lot of the worst affected areas were farming areas, and so Jamaica in the near term will, you know, these are cash crops that turn over a couple times a year, but in the near term there will be more importation of food. You know, they're still taking stock of Montego Bay, which was a relatively harder hit. And, you know, a meaningful percentage of the hotel stock in Montego Bay may end up missing the Christmas season. You know, that's bad first order for foreign currency as well. Now, on the other side, you know, we're seeing positive remittances from friends and families that send foreign currency directly to the country. the country did avail itself of some catastrophe bonds that will now be in the money. And so there's hundreds of millions of dollars of hard currency that flows in through that way. And, you know, as infrastructure and housing and commercial pieces are rebuilt, You have funds that are coming in from international reinsurance that carry the catastrophe losses for businesses that are owned under multinationals, which is a lot of the big, big stock. And there is a stimulative effect to an economy of going out and rebuilding roads and buildings. So it's very difficult to really establish what is this going to do for economic activity and for new business sales next year and for our loss ratios on our group businesses. And at this point, we don't have a view as to – You know, is it net a big step back from a budgeting point of view as the Jamaica business was really growing? Or, you know, is this net neutral? And that's really the challenging part of the budgeting exercise for next year that, you know, it's hard to speculate on until we take stock a little bit more.

Okay, I appreciate that. That's a good, fulsome answer and giving me more to think about too. And so just my last question then would be with respect to Sajakor Life. Maybe you can speak to sort of where you are with the repricing initiatives and also there what I'm interested in understanding is the potential benefit into 26. I'm not so interested in Q4. What I'm really looking for is how you see that developing into 26.

SLI, the repricing initiatives do continue to be helpful on an economic basis. I think we saw a little bit of one-time help in Q2 compared to what we had in Q3 as, you know, when you change your assumptions, sometimes stuff comes through all at once. You know, big picture, you know, when you step back from the quarterly noise, we would continue to, all things being equal, to continue to see margin expansion in SLI in 2026 and 2027.

Okay. And then just lastly, back to the U.S. business, if this is essentially a shift in the accounting, less CSM, more investment sort of income, what is it that you're doing there? Is it just a higher risk adjustment, or is it something else with the fulfillment cash flows? Can you just give me a general rough idea? Because I do think from a geography point of view, I want to understand better how to model this business into 26 and 27.

It's prevalent throughout the drivers of earnings. You know, we've gone through and we had a project to go and really retool the way in which we reserve for it. And, you know, part of it is around conservatism and wanting to make sure that, you know, we get away from negative quarterly noise. But part of it was also an effort to minimize the actual reported earnings volatility a little bit. And so there was a change throughout. I think that we should, you know, get together with the folks in the research community and find a forum to educate on the way to model it going forward and, you know, take the time to do it properly. It's hard to wrap it all in a bow on a call like this.

I agree 100%. That would be great. Thanks very much. Appreciate it.

There are no further questions at this time. I would like to turn the call back to George Sipsis for closing comments. Please go ahead, sir.

Thank you, operator, and thank you, everyone, for joining the call today. A reminder that a replay of this call will be available for one month on our website, and a transcript will be posted as soon as available. If you have any additional questions, please do not hesitate to reach out to any one of us. With that, thanks again for your participation and interest today. Have a great day, everyone.

Ladies and gentlemen, this concludes today's conference call. Thank you very much for your participation. You may now disconnect.