5/16/2025

speaker
Operator
Conference Call Operator

Good day and thank you for standing by. Welcome to the Southville First Quarter 2025 Results Conference call-in webcast. At this time, all participants are on a listen-only mode. After the speaker's presentation, there'll be a question and answer session. To ask a question during the session, you'll need to press star one one on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star one one again. Please be advised that this conference is being recorded. I would like to hand the conference over to your speaker today. Martha Wilmot, please go ahead.

speaker
Martha Wilmot
Call Host

Thank you, Kevin, and welcome everyone to Southville's First Quarter 2025 earnings call. With me today are Bevin Worspa, President and Chief Executive Officer, Van Dafoe, Senior Vice President and Chief Financial Officer, and Richard Pryor, Senior Vice President and Chief Operating Officer. We also have additional members of our leadership team in the room to help with the question and answer session. Before I hand it over to Bevin, I'd like to remind listeners that today's remarks will include forward-looking information and statements, which are subject to the risks and uncertainties addressed in our public disclosure documents, available under Southville's CEDAR Plus profile and in Southville's filings with the SEC. Today's discussion will also include non-GAAP financial measures and ratios, which may not be comparable to measures presented by other entities. Finally, I'll ask our analyst callers to hold themselves to two questions each to keep the discussion moving along. With that, I'll turn the call over to Bevin.

speaker
Bevin Worspa
President & Chief Executive Officer

Thanks, Martha, and good morning, everyone. We appreciate you joining us today, as we have many items to update you on since our last call. First, I would like to touch on our first quarter results, as we had a solid financial start to 2025 and accomplished important milestones on our road to independence. We now have two quarters under our belts, and the financial resilience of our business is becoming increasingly evident. Thanks to our highly contracted assets and the fundamental need for our services. In the first quarter, normalized EBITDA was $266 million, and we successfully maintained our debt metrics despite a volatile market backdrop. We demonstrated strong project execution in completing the pipeline scope of our Black Rod Connection project and implementing our new enterprise resource planning system. We also demonstrated our commitment to returning value to shareholders through our latest quarterly dividend declaration of 50 cents per share, which will be payable on July 15th to shareholders of record on June 30th. Southpaw's journey began in July 2023, and we have consistently achieved every target set as we transitioned into an independent company. The team has done an outstanding job demonstrating our ability to operate independently, and we will continue doing so in the future. Moving on to MyPost 171, I've spoken with several of our shareholders since the unfortunate incident in North Dakota, and I shared with them that maintaining safe and reliable operations was the most important goal we had to meet in becoming an independent company. I can't underscore the significance of our system's safety and reliability enough, which is why we have shown it in our actions through significant investments in our integrity programs over the last several years. We will continue investing in these programs as we work through our remedial action plans. As I have said many times, no incident is ever acceptable at Southpaw, but I'm proud of the way our team came together and demonstrated Southpaw's ability to execute and get our system back up quickly and effectively while meeting the expectations of our regulators, the surrounding community, and local leaders. The collaboration I witnessed throughout our organization showed our strength to be agile and perform as a standalone entity while coming together to find answers. This unified partnership will continue as we complete our investigations, and more importantly, find solutions to prevent future incidents. At Southpaw, we have significant financial protections to safeguard our cash flows during incidents. 90% of our EBITDA is contracted over the next seven years, meaning there is no commodity price or volumetric risk in our base business. Our transportation service agreements contain provisions which enable continued collection of fixed tolls during outages, and we have insurance that will cover most of the costs associated with such incidents. Taking that into consideration, we are reaffirming our normalized EBITDA guidance of $1.01 billion for this year. You'll hear more on that in later remarks. With that, I will now ask Richard and Van to walk through the more critical aspects of the incident and how we are managing the business operationally and financially. Richard? Thanks, Devin,

speaker
Richard Pryor
Senior Vice President & Chief Operating Officer

and good morning. So today, I'll share the progress we've made in our response to the MyL-Pulse 171 incident, as well as next steps as the root cause failure assessment is completed and we address FIMS's corrective action order. I'll start with a few details about the incident itself. On the morning of April the 8th, our operational control center detected a pressure drop on a keystone segment in North Dakota and immediately began implementing a system-wide shutdown. Almost simultaneously, we had field technicians on site in North Dakota that initiated an emergency shutdown at the upstream bomb station. The speed at which our teams responded allowed South Bowl to protect the surrounding community and contain the environmental impacts. During the incident, we worked closely with our regulators, local leaders, landowners, customers, and the community. We mobilized over 300 resources during our -the-clock response, and our field crews successfully contained the release to a single agricultural property without impacting sensitive habitats or any waterways. And over the following six days, our engineering and construction crews replaced the damaged section of pipe. The team did an outstanding job returning the line to service late on April the 15th. We've now substantially recovered the 3,500 barrels of released volume, re-injecting more than 85% back into the pipeline with the remainder being disposed at an approved treatment facility. As of last night, we have completed removal of all contaminated soil from the site and we forecast to reclaim the site with clean soil in the coming weeks. Our insurance policies are expected to largely cover the cost of the incident. Today, we're operating the pipeline under pressure restrictions in accordance with the PHMSA corrective action order. With these limitations, we still expect to meet our keystone contractual commitments of 585,000 barrels per day. Our effective operations and strong system availability evidenced by a system operating factor of 98% in the first quarter provide us confidence that we'll be able to continue delivering our contracted volumes. While still early in the root cause failure analysis, I can confirm the pipeline was operating within its permitted and design pressures at the time of the incident and was not subject to unusual operating conditions. As for next steps, we are coordinating closely with PHMSA to progress the incident investigation, develop remedial work plans, and implement enhanced integrity programs going forward. This includes a metallurgical analysis of the pipe feature that we expect to be completed by June and the root cause failure analysis conducted by an independent third party that is expected to be completed by late summer. We are also working with our suppliers, service providers, engineers, and other third party experts to determine the cause of the failure. As we are able to provide more information about the root cause, we will share our findings with our regulators as well as our industry peers so they can also learn from the incident. While we have a lot of work ahead of us, we'll continue prioritizing the integrity of our pipeline system to ensure its safety and reliability as we always have. With that operational update, I'll let Van talk to Southpaw's financial outlook for 2025.

speaker
Van Dafoe
Senior Vice President & Chief Financial Officer

Thanks, Richard. Southpaw's business is underpinned by highly contracted cash flows that are stable and predictable. Approximately 90% of our normalized EBITDA is contracted for over seven years, which means the variability in our business is limited to our uncommitted volumes and our marketing business. Southpaw is reaffirming our 2025 outlook for normalized EBITDA at $1.01 billion. We modeled several scenarios relating to Milepost 171 incident and are adjusting our range to account for those effects. As Richard mentioned, we expect to deliver on our committed contracts for the remainder of the year, though we expect to have limited capacity to transport any uncommitted or spot volumes on our Keystone system with the pressure restrictions in place. With that, we are adjusting our upside case to 1% from 3% of our base case. Our downside case has improved slightly after delivering a strong financial start to the year and generating 266 million in normalized EBITDA during the first quarter. We've also gained better clarity into tariff impacts on our business and our ability to mitigate that exposure. As a result, we are adjusting our downside case from a decrease of 3% to a decrease of 2% of our $1.01 billion base case. With our relatively unchanged outlook on normalized EBITDA, we expect to exit 2025 with a net debt to normalize EBITDA ratio of approximately 4.8 times, increasing modestly through the year as we advance our Black Rod Connection Project and complete spin-off activities. Our deleveraging journey will begin as the cash flows associated with Black Rod start in 2026 and increase through 2027. I'll now hand it back to Bevan for closing remarks. Thanks, Van.

speaker
Bevin Worspa
President & Chief Executive Officer

As Richard indicated, our system safety and reliability remains our first priority. And as Van pointed out, the resiliency of our base business provides stability in our cash flows. As we continue to learn about the Myopolis 171 incident, we are committed to providing transparent updates to all our stakeholders. This is fundamental as we advance our industry practices going forward. Finally, South Bowl remains firm in our capital allocation priorities and will maintain our risk-managed approach to delivering shareholder value. Our continued focus on strengthening our investment-grade financial position is paired with pursuing growth that leverages our existing infrastructure in the most strategic corridor in North America while connecting the strongest crude oil supply to the strongest demand markets. I'll now ask the operator to open the line for questions.

speaker
Operator
Conference Call Operator

Thank you. Ladies and gentlemen, if you have a question or a comment at this time, please press star one one on your telephone. If your question has been answered, you wish to move yourself from the queue, please press star one one again. We'll pause for a moment while we compile our Q&A roster. Our first question comes from Jeremy Tudnet with JPMorgan Securities. Your line is open.

speaker
Jeremy Tudnet
Analyst, JPMorgan Securities

Hi, good morning. Morning, Jeremy. Thanks for the details today. I was just hoping maybe to dial in a little bit more, I guess, on the range of outcomes here. I think there was a line in the press release talking about next steps forward here post the incident. Could further impact the company's financial and operational outlook for 2025. Just wondering if you could walk us through maybe a little bit more of the open items that could have more of a meaningful impact at this point, given everything that you know so far.

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, Jeremy, I think it's really important for us to focus on the fact that really our outlook is our base business is fully underpinned and 90% of our EBITDA is contracted. And so we have no further risk on the base business. As per steps going forward, Richard highlighted the great progress of having no further contaminated soil on the site. And also working really closely with our regulators. So we're working through the root cause failure assessment. That will give us a good insight into how we may adjust maintenance activities through the year. But as Van pointed out, we've modeled those scenarios in assessing what our range could be. So the few steps are simply to work closely with our regulator, look at what our changes to our pipeline integrity maintenance program will be through the year, and then continue to operate at the levels that we have been so that we can move our contracted barrels.

speaker
Jeremy Tudnet
Analyst, JPMorgan Securities

Okay, got it, thanks. And maybe just taking a step back here, as far as I guess what's known with root cause so far, and I guess other historical incidents in the past, if there's any kind of bigger thoughts with regards to preventing incidents in the future across the system, any other learnings here, I guess that could de-risk I guess the future.

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, Jeremy, pipeline integrity and the safety of our systems is our number one priority. And we've invested a tremendous amount over the last five and a half years. We've done a significant number of inline inspections and we've been working very closely with our inline service providers, and we anticipate doing more inline tests very quickly on the system. And the combination of evaluating all of that new data with the historical data will be key in moving our business forward and ensuring that we can remain safe and reliable going forward.

speaker
Jeremy Tudnet
Analyst, JPMorgan Securities

Got it, all we have there, thank

speaker
Conference Moderator
Q&A Moderator

you.

speaker
Operator
Conference Call Operator

One moment for our next question. Thanks, Jeremy.

speaker
Conference Moderator
Q&A Moderator

Thanks, Jeremy. Our

speaker
Operator
Conference Call Operator

next question comes from Robert Hope with Scotiabank, your line is open.

speaker
Robert Hope
Analyst, Scotiabank

Morning, everyone. Maybe just go into the corrective action and just maybe on the pressure restrictions and the duration there, is it fair to use the prior pressure restriction as a proxy for what you think the duration will be for this one? I guess really it seems so, and we do appreciate the 2025 guidance, but I'm just wondering as we take a look to 2026, whether or not you think you'll be able to do any spot volumes there?

speaker
Richard Pryor
Senior Vice President & Chief Operating Officer

It's first your priority, I'll jump in. I just say at this stage, it really is too early to speculate around the timeframe on how the investigation will unfold, exactly what it will determine and then how long it will take to work through the remedial work programs. Like I would say, if you look at the multiple 14 incident, because of the locational factor and some of the things that we had to go out and investigate in the field, that was a fairly protracted timeframe because some of the investigative work was quite complicated. If you look at this specific circumstance, it doesn't share some of those same complications. So I don't know that I would necessarily take that proxy and just apply it to this, but I don't wanna prejudice the investigation. We do need to work through the metallurgical studies and the RCFA. We expect we'll have the RCFA completed by the third party in the summer timeframe. I do wanna mention though that these investigations are typically quite dynamic in that we will learn more as the investigation is unfolding versus waiting to hear everything mid-summer and in parallel with the investigation, our own internal engineers and integrity providers are also starting our own remedial work program. As Bevan mentioned, we're gonna be running inline inspection tools and completing investigative dates here starting within the month of May. And as we learn more about all of this, we'll certainly share more information and maybe the last thing I'd leave you with is I wouldn't necessarily expect that the pressure restrictions and the corrective action order like all comes off all at once. Like these are often again, a dynamic process and as we learn more and resolve certain issues, these things tend to happen in phases. So with that, I just highlight obviously we're gonna attack this with the resources and the urgency that it needs. So because keeping our line safe is the most important thing to settle both.

speaker
Robert Hope
Analyst, Scotiabank

All right, appreciate that. And then maybe going over to some commentary on enhanced maintenance, just taking a look at guidance, maintenance capital hasn't changed. So just wanna get a sense of, is this kind of the baseline and that could move up depending on what happens with the investigation or will this be a multi-year endeavor?

speaker
Richard Pryor
Senior Vice President & Chief Operating Officer

Yeah, I think just on maintenance, we mentioned on previous calls that we had planned to bring some routine maintenance into 2025 that we were gonna take advantage of some of what we thought was gonna be some available system capacity. And so what we're likely looking at doing there is revising more of the longer term plan. So we'll bring in some integrity work and remedial work specific to mile plus 171 and then we'll shift out some of the other non-urgent work into subsequent years. And then just lastly, I would remind you that we do expect that all of that work is operational in nature, that operational costs are permitted within the variable toll on

speaker
Conference Moderator
Q&A Moderator

how keystone this commercial deals are structured. Thank you. One moment for our next question.

speaker
Operator
Conference Call Operator

Our next question comes from Maurice Choi with RBC Capital Markets, your line is open.

speaker
Maurice Choi
Analyst, RBC Capital Markets

Thank you

speaker
Operator
Conference Call Operator

and

speaker
Maurice Choi
Analyst, RBC Capital Markets

good morning. Maybe I'll just finish off a question about the incident but more on the leverage side. Given that you've not amended your trajectory to exit 2025 at 4.8 times that EBITDA, is that a reflection of how little costs that you think won't be recovered from this or is this that you expect to recover mostly everything by year end

speaker
Conference Moderator
Q&A Moderator

even if the amount is large? Yeah Maurice, it's Van here. So we expect

speaker
Van Dafoe
Senior Vice President & Chief Financial Officer

all costs related to mile plus 171 to be covered by insurance or through our variable toll. So within the year, so that's why our debt to EBITDA for year end has not changed.

speaker
Maurice Choi
Analyst, RBC Capital Markets

Just to make sure I did miss it, but have you disclosed what the total costs has been so far or is this one where even if the costs been incurred, what is the total cost that you expect from this incident overall?

speaker
Bevin Worspa
President & Chief Executive Officer

No Maurice, it's Bevan, it's a great question. It's really early days but the response went extremely well. We're in a location that is also very different than historical and so at the time when we're ready to disclose those costs we will, so we haven't disclosed it so you haven't missed anything. We're working on the remediation as Richard has highlighted and so we're progressing really well and once we have the total estimate, we'll share that with our shareholders.

speaker
Maurice Choi
Analyst, RBC Capital Markets

And just to finish off, a question about just volumes in general and the outlook for spot volumes on Keystone. Beyond the pressure restrictions from mile plus 171, was there something during Q1 or maybe just more broadly about the market that motivated the more moderate outlook for spot volumes that you can kind of discuss here?

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, we've been very consistent with our outlook on the year. Even starting last year, we saw some headwinds against our uncontracted barrels and just to remind everyone that we only have, we reserved 6% for uncontracted volumes out of Canada so 94% of our volumes are fully committed. So with the tremendous uncertainty in the first quarter, particularly in January at the start of what we were seeing with potential tariffs and the necessity to make decisions around how you move your barrels as a producer, we saw some volatility and headwinds against our uncontracted capacity but that was in line with what we expected given the basin has extra pipeline

speaker
Conference Moderator
Q&A Moderator

egress capacity.

speaker
Maurice Choi
Analyst, RBC Capital Markets

Sorry, just to follow up on that one. So if the January events were as you had expected and as you just said earlier, your messaging on the outlook is consistent throughout. So what has changed to cause this moderate outlook?

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, I think our first outlook, the headwinds were primarily and solely the fact that there was additional egress and so we envisioned that there'd be challenges on our uncontracted barrels exiting the basin. Now we've just added a couple different layers of headwinds. Maurice, we have now we had that the tariff headwind that provided some uncertainty but again, because our base business is contracted, that headwind was going against the same headwind of the additional egress. And now with the operational restrictions that we have with respect to milepost 171, those headwinds again are going against that same uncontracted space. So while our outlook was originally based on egress, it's just going to be consistent. It's just which headwind is kind of blowing the hardest, doesn't really change our outlook going forward. And that's why we were able to tighten our outlook in terms of our guidance for the year.

speaker
Conference Moderator
Q&A Moderator

And I said, thank you. One moment for our next question.

speaker
Operator
Conference Call Operator

Our next question comes from Robert Cadillier with CIBC Capital Markets, your line is open.

speaker
Robert Cadillier
Analyst, CIBC Capital Markets

Hey, good morning, everyone. I just wanted to address the longer term guidance who gave some pretty good detail in your 2025 guidance. But I wonder, given that you have a relatively modest view of uncommitted volumes and marketing in 2025, I'm wondering how that plays into the longterm two to 3% EBITDA growth. And is that still a right number? Or stated another way, what has to happen to reach that goal if market conditions don't change?

speaker
Bevin Worspa
President & Chief Executive Officer

So Robert, a couple things. First of all, we've made great progress on our Black Rod project, which was, as we indicated in the circular, kind of the first underwritten project that will contribute EBITDA to that two to 3% growth guidance. And we see that that project will be able to finish at our component of the scope here by year end. And then our customer will ramp up through the year. So our outlook in terms of that contribution of a partial year or half year of EBITDA growth in 2026 remains, we had indicated in our, you know, at year end disclosure and the discussion at the quarter call that we still see strength in supply growth. And so our outlook was that we may start to see some tightening of egress volumes in 2026. And that is where we'll see the potential to have some growth back in our uncontracted volumes. But we anticipate that to be a little later in the year. We've now managed to come through to different administration changes in both the United States and Canada. And so we're getting the market and our customers are getting some additional certainty around how that macro environment will shape. And then that's what will affect the supply growth and demand for our services.

speaker
Robert Cadillier
Analyst, CIBC Capital Markets

That's a good segue to the other question I wanted to ask, given that we have seen changes in both administrations. What do you see in the policy and permitting environment on both sides of the border that gives you, that builds your confidence about your outlook, both for production, but also for projects specifically thinking about permitting?

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, so one of our top jobs as a management team is capital allocation. And for capital allocation, we look to certainty around. Outcomes and so what we've seen in both administrations make commitments to look at the regulatory process and provide some additional certainty around how capital allocators like ourselves can look to to make those investment decisions. So we think it's constructive on both sides of the border that we work in. But every project is different within our portfolio. And so we build our business to be agnostic to administrations and look to make sure that we can allocate our capital in the risk preferences that we've demonstrated to date.

speaker
Robert Cadillier
Analyst, CIBC Capital Markets

Okay, that's great, Bevan, thank you.

speaker
Operator
Conference Call Operator

One moment for our next question. Our next question comes from Benjamin Pham with BMO. Your line is open.

speaker
Benjamin Pham
Analyst, BMO

Hi, thanks, good morning. Just want to ask a question on potential asset sales. Can you remind us your restrictions on that and your overall thoughts around useful on First Nations partnerships and potential ability for you to look at that?

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, Ben, great question. So all our assets are core assets. When we spun out, we were fortunate that our business didn't have any non-core assets within our portfolio. But directly to your questions around First Nations and potential equity investments, we have demonstrated as a management team in the past the ability to prosecute those types of investment opportunities as parts of developments of new projects. And it will always be something we will consider. We don't have any plans at present on any of our specific projects to date, but it's certainly something that we have the capability to consider as part of our capital structure going forward on new investments.

speaker
Benjamin Pham
Analyst, BMO

Okay, got it. And then the next question, maybe your initial thoughts on Strafcona, and then just any reads on the base and the outlook and just overall initial thoughts would be helpful if you can.

speaker
Conference Moderator
Q&A Moderator

Well, a

speaker
Bevin Worspa
President & Chief Executive Officer

little bit out of our scope to talk about a third-party transaction. I think in general, capital markets have shown that scale and consistency of delivering on objectives is important. So I don't know exactly what's driving the interests in that situation. For us, we're focused on our base business. We've got a strategic corridor and we'll stick to our capital allocation priorities of allocating capital to strengthen our corridor.

speaker
Benjamin Pham
Analyst, BMO

Yeah, so you don't think there's any, I mean, the production outlook for oil heavy and just in terms of indirect implications, just not much really to really say that on a preliminary basis at this point.

speaker
Bevin Worspa
President & Chief Executive Officer

Well, I think both of those two operators have demonstrated tremendous success, both in the oil sands and in the emerging plays in the clear water, which is why we are bullish around the supply fundamentals out of Western Canada and why we believe that that supply, one of its natural homes, is the strongest demand market in the Gulf Coast. So I think if the industry, as it potentially consolidates or looks to grow, is just really strong support for our business.

speaker
Operator
Conference Call Operator

Okay, got it, okay, thank you. One moment for our next question. Our next question comes from Patrick Kenny with NBF.

speaker
Patrick Kenny
Analyst, NBF

Thank you, good morning. Just on the business development front and with line of sight to Black Rod, being completed early next year, just wondering if you can comment on how the inbound interest has evolved over the past couple months from customers, both upstream post-election as well as downstream now that we're seeing record exports out of the Gulf Coast. Just curious where you might be seeing the most interest in terms of extending the system on either end.

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, Patrick, I'm very encouraged by what we've seen as we've stood up our business and being focused on trying to find customer solutions. You know, our teams talked on both ends of the system, you know, the downstream delivery points and also the aggregation and gathering of new volumes in the north of our system in Alberta. So I would say pretty consistent interest and acknowledgement that we've seen that we're now an independent company that has its own capital structure and can work to find really good customer solutions. So I'm encouraged that we're building a good hopper and those opportunities are gonna take some time to mature. You know, we're just over six months old, but even with that, I feel good about what the team has been developing on both sides, on, as you say, Patrick, down on the delivery points and also up in Alberta with our existing assets to the north.

speaker
Patrick Kenny
Analyst, NBF

Okay, and I guess on a larger scale, you know, if the pressure restrictions limit your ability to offer the uncommitted egress for a longer, say more sustained period, might this bring the big sky open season back on the table or I guess what stars need to align macro or otherwise to bring this opportunity back to the front burner?

speaker
Bevin Worspa
President & Chief Executive Officer

Yeah, so we, you know, we did close with our partner on that opportunity, the open season. There's a lot of commercial reasons why that didn't advance, but that hasn't stopped us actually in terms of some of the things were maturing, there are other opportunities to leverage that corridor that the team has been working on. So we haven't stopped, we haven't stopped looking at ways to continue to grow our business and look for egress. That isn't necessarily tied to our outlook with respect to our uncommitted demand. We feel that that volume, as I said, the supply fundamentals and the demand, we think the longer term outlook and even midterm outlook are very robust. So we're working those in parallel.

speaker
Patrick Kenny
Analyst, NBF

Got it. Thanks for the update. I'll leave it there.

speaker
Operator
Conference Call Operator

Thanks,

speaker
Patrick Kenny
Analyst, NBF

Patrick.

speaker
Operator
Conference Call Operator

One moment for our next question. Our next question comes from Keith Stanley with Wolf Research. Your line is open.

speaker
Keith Stanley
Analyst, Wolf Research

Hi, good morning. First, I wanted to just start on the contractual commitments. Can you clarify that you can move 585,000 barrels a day through the event? Is that an effective segment or are there other tools like market purchases or other things you need to use to meet commitments?

speaker
Richard Pryor
Senior Vice President & Chief Operating Officer

Yeah, I can clarify that we expect to be able to physically move the 585,000 barrels of throughput. There's not any synthetic conditions that are being applied to achieve that.

speaker
Keith Stanley
Analyst, Wolf Research

Okay, great. And

speaker
Richard Pryor
Senior Vice President & Chief Operating Officer

I

speaker
Bevin Worspa
President & Chief Executive Officer

think that comes, Keith, from, as we've been mentioning, we've had tremendous operational performance improvements over the last five years. And as Richard said, in the first quarter, we've demonstrated 98% system operating factors. And that's being able to deliver so effectively is giving us that opportunity to continue to serve our customers well.

speaker
Keith Stanley
Analyst, Wolf Research

Great, thanks. The second one, a bit theoretical, but just thinking about future scenarios, you have very good sort of insurance coverage and contract structures that keep you whole in situations like this. If you did go down the road and eventually have to replace some of the pipe that has had multiple issues, like the burg, steel, is there, how can we think about insurance companies coverage for a scenario like that or how costs might be recovered under contracts and realize we're certainly not there at this point?

speaker
Bevin Worspa
President & Chief Executive Officer

Yes, well, Keith, the history has been, and our outlook continues, that we do identify operational projects. Those operational projects or maintenance capital get flown through the variable pole with respect to digs, portions of pipe replacement or wraps or things. And that's consistent across the industry. That's not something that's just something that we do, but I think across the industry, that's regular. The insurance, I would say, is not something that we would lean into on ongoing maintenance capital type projects.

speaker
Richard Pryor
Senior Vice President & Chief Operating Officer

I wouldn't mind just adding in there, though, that I think it's far too early to make assumptions around the burg pipe. This is a world-class American pipe mill. We're not aware of broad systemic issues with respect to their pipe. There are, we've had two incidents that were failures on the long seam, but at this stage, we can't say that they're related or that the issues are related yet. We really do need to work through both the metallurgical analysis and the root cause failure analysis. And from there, we will develop remedial work plans. These pipelines are designed for very long service lives. And I'm confident that through our integrity programs, our in-line inspection, our integrity verification digs, and other various remedial work that we'll put in place that we'll be able to solve the issue that occurred here and have a robust integrity program going forward that'll keep our assets safe and then the oil in the pipe.

speaker
Keith Stanley
Analyst, Wolf Research

Appreciate the helpful color there.

speaker
Operator
Conference Call Operator

And am I showing any further questions at this time? I'd like to turn the call back over to Bevan for any further remarks.

speaker
Bevin Worspa
President & Chief Executive Officer

Well, thank you for your interest in Southville and for the thoughtful questions today. We look forward to connecting with you again in a few months.

speaker
Operator
Conference Call Operator

Thank you, ladies and gentlemen. This concludes today's presentation. If you have any questions, please feel free to ask them.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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