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Superior Plus Corp.
8/13/2025
presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone. You will then hear an automated message advising that your hand is raised. To withdraw your question, please press star 11 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Chris Lickenheld, Vice President of Investor Relations. Please go ahead.
Thank you. Good morning, everyone, and welcome to the Superior Plus' conference call and webcast to review our 2025 second quarter and first half results. On the call today, we have Alan MacDonald, President and CEO, Greer Coulter, Executive Vice President and Chief Financial Officer, Tommy Mannion, Chief Operating Officer, North American Propane, and Dale Winger, President of Soteris. For this morning's call, Alan and Greer will begin with their prepared remarks, and then we'll open the call for questions. Listeners are reminded that some of the comments made today may be forward-looking in nature and information provided may refer to non-GAAP measures. Please refer to our continuous disclosure documents available on CR Plus and our website. The dollar amounts discussed on today's call are expressed in U.S. dollars unless otherwise noted. I'll now turn the call over to Alan. Thanks, Chris.
Good morning, everyone, and welcome to the call. Thanks for taking the time to join us today for this update. Well, it's been four months since we presented our transformational strategy for Superior Plus and I'm very pleased with our progress in both propane and CNG. For our propane business, as you know, the second quarter is typically a seasonally low volume period as heating related consumption drops significantly after the winter months. For this season, for this reason rather, it's most meaningful to assess our second quarter performance in the context of the first six months of the year. As you recall, we had an exceptionally strong first quarter, driven by colder than normal temperatures in January and February, which led to significant customer demand and deliveries, followed by fewer deliveries in the second quarter, with customer intake levels declining. Additionally, an important initiative within Superior Delivers is increasing our delivery efficiency by improving our volume per delivery and reducing delivery frequency. In keeping with its initiative, we deferred some Q2 deliveries to improve the efficiency of upcoming fills later in the year. While the volume per customer was small, in aggregate it amounted to material volumes, particularly in an already light quarter. We also saw incremental investment within the business in Q2 as we built important capabilities in the areas of customer acquisition, retention, and information technology. These are important planned investments. that are most visible in such a small quarter and contributed to higher costs in Q2. Finally, as you'll also recall, last quarter we began consolidating our wholesale business into our US and Canadian propane segments. In Q2, we experienced temporary wholesale disruption in California. This was due to a refinery shutdown, which further impacted our performance in the US. Now, as you all know, the wholesale business is an important enabler of our success and a point of competitive strength for Superior Plus. But it also carries a degree of volatility as we opportunistically capitalize on opportunities within any given year. But that's a trade-off we've long believed to be in the best interest of the company. Overall, the propane business performed very well in the first half, and we're very pleased with the progress we're making on our transformation. Superior Delivers is on schedule. and we're moving toward a new way of serving our customers and doing business. Now, there will always be periods of disruption as becoming more efficient can generate the need for investments and shifting volumes within a given period, but we're in good shape and we're on track with our plans. On Superior Deliver specifically, we're pleased with our performance. Despite Q2 being a low volume period, we saw incremental benefits from our transformation compared to the first quarter. confirmation that we're truly transforming the effectiveness of our operating model. Throughout the summer, we're taking on more initiatives and introducing new capabilities that will further enable our ability to drive customer acquisition, retention, and a lower cost to serve. I'm very happy with our progress this year, and I'm reminded Superior delivers as a two-year productivity transformation. We have lots left to accomplish, and the benefit of the work we've done to date will have its biggest impact in Q4 when cold weather and high volumes return. Turning now to our CNG business, I'm encouraged by our first half performance at Soteras, including a strong second quarter as our industrial, RNG, and hydrogen segments largely offset the pressure we are seeing in our well site business. Within our well site business, it was a transitory quarter with oil and gas customers reducing drilling and completion programs in response to lower commodity prices. The market well site completion crew count dropped significantly in the Permian Basin, creating headwinds on both volume and price. But we responded by focusing on engaging our customers, delivering industry-leading reliability, and accelerating operational and cost efficiencies that position us to profitably win and retain business despite current market conditions. I'm very proud of how Dale and his team are managing this temporary cyclical downturn. In addition, the work we've done to expand our operations beyond our core well site business is paying off. 31% of our business in the second quarter of 2025 came from our industrial and other customers, compared with just 22% during the same period last year. Our unparalleled experience in delivering reliable energy solutions continues to help us grow within existing customers and establish new customers as demand for energy continues to outpace infrastructure capacity. These growing relationships in applications ranging from power, pipeline, utilities, and renewable gas reflect an attractive growth pipeline, and we welcome the increased exposure to demand trends in these end markets. I'm also very pleased with our team's work to control the controllable with operational efficiency improvements and cost reductions. This all helps maintain strong margins in the first half of the year as we meaningfully reduce our operating costs per MMVTU. In summary, we are absolutely on track with our transformation of Superior Plus. Our teams continue to stay focused on building a new Superior while navigating the complexity of transformation and evolving market dynamics. Our strength and resilience can be attributed to our employees who work hard every day to support our customers across North America while advancing our strategic initiatives. And our people drive our success, delivering excellent service to our customers and long-term returns for our shareholders. So with that, I'll turn things over to Greer to walk through the financials in more detail.
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