speaker
Kate
Conference Operator

ladies and gentlemen the trilogy international partners q4 2021 earnings call will begin in approximately two minutes please do not disconnect once again the trilogy international partners q4 2021 earnings call will begin in approximately two minutes we thank you for your continued patience Thank you. Thank you. Thank you. Thank you. Good day, ladies and gentlemen, and welcome to the Trilogy International Partners Q4 2021 Earnings Call. At this time, all participants have been placed on a listen-only mode, and the floor will be open for questions and comments after the presentation. It is now my pleasure to turn the floor over to your host, Anne Saxton, Vice President of Investor Relations and Corporate Development. Ma'am, the floor is yours.

speaker
Anne Saxton
Vice President of Investor Relations and Corporate Development

Thank you, Kate. Hello, everyone, and welcome to our conference call to discuss our results for the fourth quarter of 2021. This call is also being broadcast live over the web and can be accessed in the investor section of the Trilogy International Partners website. Joining me today are Trilogy's President and CEO, Brad Horwitz, and Trilogy's Senior Vice President and CFO, Eric Nichols. This column includes forward-looking information from which our actual results may differ materially. For further information regarding the various factors, assumptions, and risks that could cause our actual results to differ, please review the cautionary language in the About Forward-Looking Information section of yesterday's press release, as well as the cautionary note regarding forward-looking statements and the risk factors in our 2021 Annual Report on Form 20F available on both CDAR and EDGAR. This forward-looking information represents our expectations as of today and, accordingly, is subject to change. We disclaim any obligation to update forward-looking information except as required by law. Please also refer to yesterday's press release for definitions and reconciliations of any non-fungal measures that we used during today's call. The press release is posted on our website at Trilogy-International.com under the Investors tab. I will now turn the call over to Brad Horwitz, President and CEO of Trilogy International Partners.

speaker
Brad Horwitz
President and Chief Executive Officer

Thanks, Anne, and hello, everyone. Thank you for joining us for our call. Today I'll provide you with an update on our businesses, starting with an update on the status of our strategic transactions in New Zealand and Bolivia, and then Eric will take you through our fourth quarter performance and provide some additional color on the transactions. On New Year's Eve, we announced our sale of our New Zealand business to Voyage Digital, We are very pleased with the price, which implies an enterprise value of two degrees of 1.7 billion New Zealand dollars, including lease liabilities, or 1.3 billion New Zealand dollars on a cash and debt-free basis. This month, we received more than 99% shareholder approval for the transaction, as well as two of the three government approvals that are required from the New Zealand Commerce Commission, which serves as the telecommunications regulator, and the New Zealand Government Communications Security Bureau within the timeframes that we originally expected. This leaves one remaining government approval from the Overseas Investment Office, which is expected in the second quarter, likely between mid-May and June. We do not anticipate any issues, particularly because the entities involved already have this authorization, which is required to operate in New Zealand. We anticipate the transaction will close shortly after this final approval. As the purchase price for the sale of the New Zealand business has been set and is not subject to change based on subsequent financial performance, our operating results are perfunctory. That being said, we're pleased with another quarter of strong execution by our local team led by Mark Aue in New Zealand. Despite COVID-related mobility restrictions, which were significantly longer than those in 2020, we achieved our 2021 service revenue guidance and beat our adjusted EBITDA guidance. We made good traction in our long-term goal of shifting our customer mix to postpaid, increasing that base by 8% year over year. This increase was buoyed by our continued momentum in B2B, which contributed more than half of our postpaid gross ads for both the fourth quarter and the year. Our customer growth and retention, marked by postpaid churn under 1% for the fourth quarter and the full year of 2021, was underpinned by our ongoing service excellence, which has won several awards throughout the year. plus solid growth in fixed broadband customers, coupled with increased ARPU and prepaid, drove our organic adjusted EBITDA growth of 12% for the quarter and 9% for 2021. Regarding our Bolivian operation, earlier this week, we announced our agreement to transition our 71.5% equity in Nueva Tel to a third party. OUR BOLIVIAN ASSETS AND LIABILITIES WILL BE TRANSFERRED TO BELIZIA TECHNOLOGIES, WHICH IS A MEMBER OF THE BELIZIA GROUP OF COMPANIES. COLLECTIVELY, THEY DEVELOP, OWN AND OPERATE WIRELESS NETWORKS, IOT EDGE AND MULTI-EDGE COMPUTING TECHNOLOGIES AND SUPPORTING INFRASTRUCTURE ACROSS LATIN AMERICA. THE TRANSACTION IS SUBJECT TO CUSTOMARY CLOSING CONDITIONS AND WE ANTICIPATE THAT THE CLOSING WILL TAKE PLACE IN THE SECOND QUARTER OF 2022. In New Zealand, we continue to deliver solid results while managing obstacles created by COVID, which remains a challenge. In December, the government moved away from their COVID elimination strategy to an outbreak management strategy that eliminates hard lockdowns and emphasizes vaccine passes for increased mobility. The New Zealand government achieved their aggressive goal of reaching a 90% vaccination rate by the end of the year, And now about 94% of New Zealanders age 12 and up are fully vaccinated. After a short period of relative freedom, the Omicron variant was confirmed a few months ago. Resulting consumer behavior has been cautious, thereby impeding normal retail traffic. While this may affect acquisition momentum in our consumer and B2B products, we are pleased with our churn management and resulting stability in the customer base. This is supported by our continued strong mobile brand scores, positive net promoter scores across our portfolio of products, and the highest mobile number portability rates across all New Zealand network operators. Further, they're a valuable framework for achieving the growth opportunity ahead. We're pleased with the continued expansion of our postpaid base and our accelerating momentum in B2B. We are adding to our B2B product offerings this year and have a solid pipeline of potential new customers. Revenue generation by our prepaid business remains robust as our customer base is more active, resulting in higher ARPU. With the reopening of New Zealand's borders, which began in March and will be expanded to a fully vaccinated travelers, beginning May 1st, we anticipate some recovery in prepaid customer levels and roaming over time. In broadband, competition has increased, with some operators providing four to six months of free service at sign-up. We've taken a more even handed approach and are focused on retention and ARPU, which increased year over year on an organic basis. As a result of COVID mobility restrictions, our 5G build out was slightly delayed, pushing our commercial launch into this year. We officially launched 5G for mobile at the end of February in the central business districts of Auckland and Wellington, as well as limited areas of Christchurch. As we are enhancing our 4G network in lockstep with our 5G deployment, the customer experience in these areas is also improving. We expect to launch 5G over wireless broadband in the near future. Regarding long-term 3.5 gig spectrum rights, while we do not have a firm date for launch of the allocation process, we expect it will occur in the first half of this year. Usage of the long-term spectrum is scheduled to begin in November. And with that, I'll turn it to Eric to take you through the numbers. Eric?

Disclaimer

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