5/10/2024

speaker
Operator
Investor Relations

Good morning, everyone, and thank you for joining us for our 2024 first quarter conference call. Before we begin, I will read our cautionary note regarding forward-looking information. Certain information to be discussed during this call contains forward-looking statements within the meaning of applicable security laws, including, among others, statements concerning the company's 2024 objectives, the company's strategy to achieve those objectives, as well as statements with respect to management's beliefs, plans, estimates, and intentions, and similar statements concerning anticipated future events, results, circumstances, performance, or expectations that are not historical facts. Such forward-looking statements reflect management's current beliefs and are based on information currently available to management and is subject to a number of significant risks and uncertainties that could cause actual results to differ materially from those anticipated. Also, our commentary today will include adjusted financial measures, which are non-GAAP measures. These should be considered as a supplement to and not as a substitute for GAAP financial measures. Reconciliations between the two can be found in our MDNA, which is available on CDARplus.com and our website. With that, I will hand over the call to our CFO, Mr. Brian Gothenberg, to go over our financial highlights for the quarter. Please go ahead, Brian.

speaker
Brian Gothenberg
Chief Financial Officer

Good morning, everyone, and thank you for joining us today. The first quarter has set a strong pace for 2024, and I'm thrilled to discuss our accomplishments and the exciting trajectory we are on. We kicked off the year with remarkable growth, marked by significant increases in revenue, adjusted EBITDA, and net income, reflecting the success of our strategic initiatives and robust operational execution. Our focus on expanding and enhancing our healthcare technology solutions continues to drive increased adoption and deeper engagement with healthcare providers worldwide. We've also made strategic acquisitions that are already contributing to our top-line growth, while our operational efficiency efforts have helped improve our financial health. As we move forward, these results not only demonstrate our ability to execute our business plan, but also position us well for sustained growth throughout the year. I'll now highlight our key financial performance for the quarter. Total revenue for Q1 2024 reached 15.3 million, marking a 21% increase from 12.6 million in Q1 2023. This growth is driven by both organic initiatives and strategic acquisitions demonstrating our commitment to expanding our market reach. Revenue from term licenses, maintenance, and support in Q1 2024 reached 12.5 million, up from 10 million in Q1 2023, reflecting a 25% increase. This growth is primarily attributable to our sustained organic revenue increases with our core product offerings, bolstered further by strategic revenues approved through our recent acquisition. Term licenses maintenance and support continue to be a critical pillar of our revenue strategy due to their predictable and recurring nature. They comprise 82% of total revenues in Q1 2024, maintaining a consistent share compared to 79% in Q1 2023. Revenue from perpetual licenses in Q1 2024 was 121,771, down from 310,398 in Q1 2023, marking a decrease of 61%. Perpetual software licenses, which are influenced by the specific product mix sold in any given period, saw this reduction primarily due to the timing of delivery of several key in-touch products. Revenue from professional services and hardware in Q1 2024 totaled $2.67 million, compared to $2.29 million in Q123, an increase of 17%. This revenue stream can fluctuate based on the timing of hardware deliveries and the progression of customer projects. The increase in this quarter is primarily attributable to the successful deployment of new and ongoing customer projects, coupled with timely hardware deliveries, which have contributed positively to our growth in this sector. Annual recurring revenue, or ARR, of which we formally refer to as annual contract value, reached 47.8 million as of March 31, 2024, up from 44.6 million at the end of December 2023, marking a sequential increase of 7.2%. The substantial portion of this growth, 1.5 million, or approximately 3.4% of the total ARR, and translating to an annualized growth rate of 13.6%, was organic. underscoring our commitment to sustained growth through enhancements in our core service offering. Gross margin on total revenue for Q1 2024 was 81%, compared to 80% in the same period last year. This improvement is primarily attributable to an increase in high margin maintenance and support revenues, which represents a larger share of our overall revenue mix. Recurring revenue constituted 82% of total revenue this quarter, maintaining a consistent level with Q1 2023. highlighting our strong focus on sustained revenue streams. Operating expenses in Q124 were $8.8 million, reflecting a 15% increase from $7.7 million in the first quarter of 2023. This increase is mainly due to elevated sales and marketing activities, which included additional spending on conferences and exhibitions, as well as a sustained investment in research and development to further enhance our product offerings. Notably, Despite the increase in absolute figures, the operating expense as a percentage of revenue improved significantly, decreasing to 57.5% in Q124 from 60.7% in Q123. This demonstrates the ongoing operation efficiencies and cost synergies being realized across the company. Net income before income taxes in Q124 was $2 million compared to net income of $780,428 in the equivalent prior period. representing an increase of 154% year-over-year. This substantial growth in profitability for the quarter can be largely attributable to the significant rise in revenues driven by both organic growth and strategic acquisitions, alongside continued efforts to optimize costs and enhance operational cost synergies across our business units. Net income after tax in Q1 2024 was $1.3 million, a significant improvement from the net income of $162,000 in Q1 2023. This marks an increase of 713% year-over-year, highlighting our successful financial strategies and the robust growth stemming from both enhanced operation efficiencies and strategic acquisitions. EBITDA in Q1 2024 was 3.1 million compared to 2 million in Q1 2023, an increase of 56%. The substantial growth in EBITDA underscores our successful strategic initiatives and operational efficiencies that continue to positively impact our bottom line. Adjusted EBITDA in Q124 was 4 million, or 27% of revenues, compared to 2.9 million, or 23% of revenues in Q123, representing an increase of 38%. This improvement was largely driven by an increase in recurring revenues, which rose to 12.5 million in Q12, from 10 million in Q1-23. This revenue growth, combined with our persistent efforts to streamline operations and realize cost synergies, has significantly bolstered our adjusted EBITDA margins. Cash flow from operations before changes in working capital for Q1-24 was 2.9 million, compared to 1.5 million for the same period last year, representing an improvement of approximately 98%. This significant improvement This significantly increased highlights enhanced operational efficiency and robust revenue performance. Cash on hand at March 31-24 was $33.3 million, compared to $33.5 million at the end of 2023. The slight decrease over the quarter can be attributable to strategic financial moves, including an investment of approximately $5.3 million in acquisitions. Despite these expenditures, the company maintained a robust cash position due to strong operational cash flows and ongoing revenue growth. When you add our recent financing, the company now has in excess of $70 million in cash. With that, I'd like to hand the call over to Dan for an update on the business.

speaker
Dan Juda
Chief Executive Officer

Thanks, Brian. Good morning, everybody. Just a brief update from me. I think we just spoke about six weeks ago with the end of the year, so not some radical change. Again, a good quarter for us in Q1. Again, proof of our business model being successful. cemented in and, you know, we continue to make acquisitions. We did get one over the finish line with Bookwell, Eisen, McWhorter, and our organic growth continued to go at a pace of $1.5 million, which is a high end of our guidance. You know, again, it's, again, proof of our ability to make an acquisition. I think it was highlighted. Our cash position remained the same, although we still made the acquisition of Bookwise for $5 million and a quarter. So we're using our own cash in that particular situation to make acquisitions. So it's something that we'd like to highlight. Again, adding the 1.5 was on the high end of our guidance in terms of ARR. A little bit on the Bookwise acquisition. We're excited about that one. It's a company that our UK group has known for a while. and has worked with and competed with in terms of room and resource booking in respect to outpatient facilities. So we have a little light module, light book-wise already in the in-touch suite of products, and it just gave us a more robust base. So we hope to get some good cross-sell base sales as we continue to work towards that. Again, organic growth was across all of our product lines, but was primarily led by the treat and transforming-based solutions. We're seeing and continue to see some uplifts in that particular product set and really good activity in respect to that. We did have some questions that came to me by email, which I do want to address. Some people started looking at the high balance of our accounts receivable relative to the other quarter. Q1 has a lot of seasonality in respect to our accounts receivable. We have a lot of our government year ends at the end of March. So we do have a lot of our renewals that come in at the end of March. So that has a lot to do with our AR perspective to do it. In respect to M&A, our expectation is to be very robust in that in the next little while. Our pipeline is really strong. We have a lot of activity going on in the M&A perspective with some of that being on the high end of the ARR side. So we're excited about that. We're excited about getting to the next phase of growth with M&A when positioning our organization to be able to absorb some of these larger acquisitions. So we are starting to make investments into our more into our corporate infrastructures, our integration methodology, so that we're ready for these in a concrete fashion. You saw the formation of Pat Mazza to COO. He's a seasoned veteran in terms of working in this particular space. We have other senior folks that are stepping up and other senior folks that we're looking to bring in to help us with these integrations. So a lot of that is starting to happen. on a global basis. So we continue to make investments in sales as well in our areas that we're not that, you know, we're not into that much in terms of the Mideast and Australia primarily. We're starting to see a little results of that, and we're starting to see the pipeline grows in both those areas, and we expect that to happen at the end of the year. So on a global basis, As we make some of these acquisitions, our financials could get a little bit blurred with these acquisitions in terms of as we work to right-size them and bring them into our fold. So we expect that to start happening over the next little while as we get into the latter part of this year. And I'll take any questions that anybody has.

speaker
Operator
Investor Relations

Thanks, Dan. Thanks, Brian. Should you have a question, please use the Zoom raise hand function at the bottom of your screen. First question comes from Gavin Fairweather of Cormark. Gavin, your line is open.

speaker
Gavin Fairweather
Analyst, Cormark Securities

Hey, good morning, and congrats on the strong results. Given that you're a consultative, we often focus on what products you're buying. In the prepared remarks, Brian referenced some of the organic R&D work that's kind of going on behind the scenes just to expand your TAMs and expand products and drive performance. Organic growth. Maybe you can speak to a couple of current initiatives that you're excited about and you're working away on in terms of organic R&D.

speaker
Dan Juda
Chief Executive Officer

Yeah, I think a couple of examples of that, and there's more of it. We've set up a business intelligence-based group that's centered out of that acquisition we made last year called Alamak in the UK and is being beefed up by a group in our Colombo-based office, which does business intelligence, where we can start adding BI and decision support modules to all of our products. And that seems to be happening as an add-on module. It makes our products a lot more stickier. It gives a lot more value. Primarily, we've been doing a lot of that work on the transforming product set. So not only is it read-only data coming in, but they can start doing business intelligence reporting and predictive analysis on the back end of it. A lot of our EHR products, they would like to start seeing, for no better words, a portal or patient input into the EHR. So we've added a portal-based solution on our treat-based solution and other solutions on the EHR side so that outside patients or clients can get access into systems and start communicating with that. So again, add-on modules that will continue to do that. The S12 product, we've added more additional modules that we can upsell on a forms perspective. The book-wise acquisition is another module that can be upsold on InTouch. We're working with the Australian group on moving some of the tree and coyote-based functionality down to the Australian market, which gives some new features and functionality. So we're always looking at new initiatives like that, and those are some of the examples, Gavin.

speaker
Gavin Fairweather
Analyst, Cormark Securities

Yeah, I appreciate that. And then just secondly on M&A, you know, I think your reference, and maybe I'm reading between the lines, that maybe – there's some larger acquisitions coming and you certainly have the capacity for larger acquisitions given the cash that you have. So should we be expecting generally deal size just to start to trend higher over time? Do you have a preference for those? Would you still consider tuck-ins? How would you frame that?

speaker
Dan Juda
Chief Executive Officer

I wouldn't use the word trending to get bigger, but we do have bigger scenarios that are in play internationally, which are all I guess in excess of like eight to 10 million of ARR, um, that are, that are in play. Um, so, you know, some of them are of significant size. So again, you know, those are, those are, you never know how these things turn out, but, um, all I can say is it's more than, you know, it's more than we've ever had in that protected perspective in terms of staring that in the face.

speaker
Gavin Fairweather
Analyst, Cormark Securities

What kind of competition are you seeing in that, in that segment these days? Um,

speaker
Dan Juda
Chief Executive Officer

You know, there's always competition, I think, for a large percentage of them where you go in a good position there. You never know how these things work. We stick by our business model and we stick on what we do. And, you know, time will tell.

speaker
Gavin Fairweather
Analyst, Cormark Securities

That's fair. And then a couple of financial questions. Services revenue is quite strong this quarter. Is that mostly treat related? And maybe you can just touch on. kind of the services backlog throughout the rest of the year in terms of whether the current run rate that we saw in Q1 could be maintained, which is quite a bit stronger than we saw last year?

speaker
Dan Juda
Chief Executive Officer

TREAT is a nice chunk of that, although we are seeing some coming from the transforming base with those deals coming through as well. But TREAT is the biggest bulk of that. There's a tremendous backlog of services work in that area that continues to grow and in some ways gets a little overwhelming for our groups, but it's a good problem to have as part of the implementation process. People are looking for new things and a little more complexity in terms of some of those implementations. You know, we're still heavy into the Solgen work and we expect that to continue and Nova Scotia continues to add additional modules and services work that continue to come into play as well as other initiatives. So we have the ability to execute that with our Colombo base, and we do expect that to continue, you know, at least through, we have visibility at least through 2024 and to, you know, pretty robust services work at least through the next couple of quarters per se. But, yeah, we'll see how that, entails in the long run here in terms of what happens.

speaker
Gavin Fairweather
Analyst, Cormark Securities

Great. And then just lastly for me, term license and support. I've noticed that at times it tends to run a little bit higher than your ARR would imply, and this quarter it was a bit more notably ahead of what your ARR would imply. So can you speak to what's driving that outperformance? Is there kind of some one-time support? or things like that which are flowing through that line.

speaker
Dan Juda
Chief Executive Officer

Sometimes there's catch-up transactions where we know they're going to come in, but they're not committed yet to coming in, just delays, and then you get a catch-up in the quarter on that. So it gets a little bit on the other side of it because we're catching it up.

speaker
Gavin Fairweather
Analyst, Cormark Securities

Okay. Makes sense. Just wanted to check in on that. Thanks so much.

speaker
Dan Juda
Chief Executive Officer

It's just a conservative revenue recognition perspective. that we have there.

speaker
Gavin Fairweather
Analyst, Cormark Securities

Okay, thanks so much. I'll pass the line.

speaker
Operator
Investor Relations

Thanks, Gavin. Next question is from Gabriel Lung of Beacon Securities. Gabriel, your line is open.

speaker
Gabriel Lung
Analyst, Beacon Securities

Good morning, and thanks for taking my questions, and congrats on all the progress. I've got two questions for you, Dan. So first off, you know, has there been any sort of change in the M&A environments, whether from a valuation standpoint or a number of bidders you're dealing with, or even timelines around executing on your M&A pipeline that would have prompted you or the board's decision, I guess, to augment what was already a pretty strong balance sheet to begin with? I'm just curious on your thoughts on that.

speaker
Dan Juda
Chief Executive Officer

Yeah, we think they're You know, M&A in general, especially on the bigger side, we've been seeing, you know, companies that have, you know, the market's open to raising cash like it used to be, right? So we're seeing some of these companies that are sitting there. There's a little bit of growth and big AR numbers, and we think they can do better. But I think it's just been, they've finally just come to the conclusion it's time to exercise their ability to sell and they put things up for sale. So we are seeing more of that going on and we are seeing less competition from what I'll call unknowledgeable buyers, right? So I think anybody that, I don't think anyone's going to take a flyer on a healthcare-based company unless they really know it. I think the people that are looking at these type of acquisitions are people that understand the space. as opposed to not smart money, as I would determine it. So less competition in that realm, we think, on these deals, and I think that's putting us in a better position to get them.

speaker
Gabriel Lung
Analyst, Beacon Securities

Gotcha. No, that's helpful. And then secondly, I mean, you guys obviously provided a pretty thorough operational update, so maybe I'll ask a bigger picture question. If you sort of look at three to five years from now, what does Vital Hub look like? Is there enough opportunity within the existing product portfolio that you think you can sustain sort of that 50% plus organic growth profile in ARR? Or is there an underdeveloped opportunity that you see out there that you don't address right now but would like to aspire to?

speaker
Dan Juda
Chief Executive Officer

Listen, as we start making more acquisitions, we had the board meeting yesterday, and I said the canvas – we need to keep building the canvas so that we can build beautiful art. And that art to me is both organic growth and the bottom line. And I was saying it all the way through, like our ability to sustain, you know, those high teens, organic growth isn't really what's going to happen here, right? I do think it's, we will make acquisitions that we don't expect to grow. and that we can get really good bottom line access to. And that's part of our strategy. When we look at some of the deals, we look at it from both sides of the angle. Um, we'll pay less for those, um, acquisitions and, but we'll get a pretty good return on it, but it is going to, it will impact the, uh, you know, the top line growth because not all of, all of our products are meant to get top line growth, but, uh, we do expect to continue core products and core sets to get top line growth. And those will be offset by, you know, some of our product sets, which we expect not to grow as much. But we always, we're always looking for cross alley opportunities and trying to train our groups, but you know, it's going to be an amalgamation of those. So, you know, our, our, our belief is we want to be a compounder. We want, generate the bottom line first and then the top line second, but it doesn't mean that we ignore totally the top line, um, at all. Uh, we, we want the top line, but we're not going to be that, you know, organization that's willing to take one of our assets and wait three years for it to get, um, huge organic growth because of a TAM, uh, trying to create a unicorn within here. Right. That's really, really not what we're trying to do here. Um, some of those scenarios for sure are going to getting good growth and we'll continue to look for those growth opportunities. But the bottom line is, is, is, you know, really, you know, what we're trying to focus on. Gotcha. No, thanks for the update and congrats on the progress.

speaker
Operator
Investor Relations

Thanks, Gabriel. Next question comes from Christian Skrow of Eight Capital. Christian, your line is open.

speaker
Christian Skrow
Analyst, Eight Capital

Hi, good morning. One follow-on question on the M&A path. You kind of outlined the criteria for M&A, which seems consistent with the longer-term mission and historical recurring and profitability mixes that you're looking for. I guess as you look at the current pipeline, would you tilt towards something that's more creative financially or technically? Like, would you say it being accretive to your bit dollar, the margin profile is a priority for you, or you want to see first and foremost, you know, fit within the portfolio? You know, how would you tilt that way?

speaker
Dan Juda
Chief Executive Officer

Well, they're both important to us, Christian, although, you know, one's a non-starter and one is a starter. Like, if it doesn't have the financial metrics and it's synergistic, it doesn't matter. So it's got to hit the financial metrics first and then synergistic second. and if it's not synergistic, you know, and, and meet those financial metrics, like we would, we might do something like that as we break into a new area or a new vertical or a new country or something that makes, um, sense, but we would think really hard before we did that. Right. So ideally we want both, right. We want something that, um, meets into our narrative and meets our financial metrics. And, um, I can say that everything we got in play at this stage is in both of those areas. So that's how we look at it.

speaker
Christian Skrow
Analyst, Eight Capital

Great. And then for my second question, non-transforming in the UK, is there anything to be said about reaching a level of saturation under their current buying or your current penetration? You know, do you think very positively on the TAM there, the visibility into growing that, expanding across the NHS this year?

speaker
Dan Juda
Chief Executive Officer

You're talking about just the NHS in itself?

speaker
Christian Skrow
Analyst, Eight Capital

Yes, for transforming or more broadly if it's elsewhere.

speaker
Dan Juda
Chief Executive Officer

Listen, it's a pretty sizable TAM and we still think we got work to do there and more things to go on and, you know, and penetration levels are, are still there, but it is a limited TAM like anywhere else. And we need to move those products outside of those markets, and we are. And we need to make acquisitions that are continuing to grow to do that. So both of those are all in the works. But yeah, our expectation is to continue to make sales of those things, at least in the next little while, for sure. And Other things will take its place and new modules will take its place. And, you know, the bigger we get with acquisitions, we still think we're going to be able to sustain some pretty good organic growth numbers across the entire organization. It's a combination of a bunch of things. It's not just one product set. But right now, you know, those product sets are in a pretty good run.

speaker
Christian Skrow
Analyst, Eight Capital

So helpful. Thanks for taking my questions, and I'll pass the line.

speaker
Operator
Investor Relations

Thanks, Christian. Next question comes from Doug Taylor of Canaccord. Doug, your line is open.

speaker
Doug Taylor
Analyst, Canaccord Genuity

Yeah, thank you. Good morning. Another couple questions about the M&A strategy and roadmap here. I mean, obviously, your cost of capital here is reduced. Have you changed your aperture in terms of, you know, the – amount that you'd be willing to pay for some of these growth year and more sizable acquisition targets?

speaker
Dan Juda
Chief Executive Officer

I think it's just, it's just a question of how we model it at the time. If we have to pay more and the model still works that we can make good money on it, we'll pay more. Right. But if it doesn't, it doesn't. So it's all, it's all how we model each scenario and how we look at it strategically and, you know, how it all fits and everyone has it. Every acquisition has its pros and cons and trainings and understanding the markets to be able to assess it. So, sure, we would pay more. We always would for something that makes sense to go do. But it has to make sense.

speaker
Doug Taylor
Analyst, Canaccord Genuity

So maybe said another way, you haven't changed your, you know, the goalposts with respect to valuations as a result of having a lower cost of capital now?

speaker
Dan Juda
Chief Executive Officer

Yeah, I don't think the lower cost of capital is really driving our methodology at all. It's always going to remain the same.

speaker
Doug Taylor
Analyst, Canaccord Genuity

Okay. You spoke, I think, on the last call or at least recently about some M&A opportunities that, you know, happened over the last short couple quarters that you had passed on or you were outbid that might be coming back around. I mean, do you want to – update us on, you know, whether some of those opportunities still exist? Is that, you know, what you're referencing with some of these eight to 10 million ARR acquisition targets?

speaker
Dan Juda
Chief Executive Officer

Yeah. I don't know if they were ever outbid or, or, or not. Some of them are, most of them are, most of them are, are, are companies we've been talking to. Yeah. There's companies that I've known for 20 years in that bucket. Right. So they're, they're, They're groups that we continuously talk to and we continuously have conversations. And, you know, CEOs to CEOs speak and say, you know, this plus this makes a lot of sense. And I think it's good for you guys and I think it's good for us. And this is what we can do with it together. And let's see what we can do to make these things happen. So that's really what the scenarios are.

speaker
Doug Taylor
Analyst, Canaccord Genuity

Okay, and last one for me. At the end of your prepared remarks, Dan, you made the comment that we might expect or could see the financials get, I think, to use your terminology, blurred or blurry, the financials of... A vital hub as a whole. Maybe I just want to maybe press you on exactly what you mean by that statement. Are you referring to the relative size of what you're acquiring versus the existing business?

speaker
Dan Juda
Chief Executive Officer

Yeah, we're going to start making some of these bigger acquisitions that they're not going to have our growth profile or our earnings profile out of the get-go, right? And it's going to take us time to to move these things around and to ship, you know, they're bigger, right? So we've got to be prepared for that. You know, that's why we cashed up. That's what we think we need to do as a company is get more size and scale and get things going. But there will be potentially, if we get these things over the finish line, some transitionary timeframes to make that all happen. And it will take some quarters till we come back and maybe see the same profile here. So, uh, yeah, it's something just, if it happens, it hasn't happened, but you know, that, that could happen and just try to manage the expectations of everybody that, you know, this is a long run that we're looking at.

speaker
Doug Taylor
Analyst, Canaccord Genuity

I understood. Thanks for the extra clarification.

speaker
Operator
Investor Relations

Yeah. Thanks, Doug. There are no further questions. Dan, back to you for your closing remarks.

speaker
Dan Juda
Chief Executive Officer

Yeah. Just like to thank everyone, uh, for, you know, for coming again, this Q1, we won't see everyone till I guess August here, but we're available for any questions. Uh, we're really excited where we are as a company. We're sitting with, uh, you know, we're generating cash, organic growth machine keeps going. Uh, and we are, we're ready to get to the next level, uh, of, you know, moving to, uh, getting this company over the a hundred million dollar mark. So, uh, that's what we're focused on right now. We're, we're, uh, You know, we're inching forward every quarter, and we'll just keep running the business model per se. And thanks, everyone, for their support. And if you need any questions answered, give us a call. Thanks, Dan. Thanks, Brian. Thanks, everyone.

speaker
Operator
Investor Relations

This concludes our call today. You may go ahead and disconnect. Thank you.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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