CloudMD Software & Services Inc.

Good morning and welcome to CloudMD's Q4 2021 earnings conference call and webinar. My name is Valerie. I'll be your conference facilitator today. As a reminder, this conference call is being recorded. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer period. The company invites its covering analyst to ask questions during the conference call by pressing star then the number one on their telephone keypad. If the covering analyst would like to withdraw their questions, please press the pound key. I would now like to turn the call over to your host, Julia Becker, Vice President of Investor Relations. Please go ahead.

Thank you, Valerie, and good morning, everyone. Thank you for joining us for our fourth quarter and full-year earnings conference call and webinar. We'll start the call with outgoing CEO and Director, Dr. Issam Hamza, followed by our interim CEO and President, Karen Adams, and our interim CFO, Sean Carr, who will provide a recap of the company's fourth quarter and full-year 2021 earnings financial results before opening up for a question and answering period with our covering analysts. A friendly reminder that today's discussion contains certain forward-looking information, which involve inherent risks and uncertainties and other factors that could cause actual results to differ materially from management's current expectations. Forward-looking information should not be interpreted as assurances of future performance or results. The risks related to the forward-looking information are described in the company's MD&A, which is available on CDAR. We encourage you to review our public disclosure in the context of all forward-looking information that you may hear today during this earnings conference call. Investors are cautioned not to place undue reliance on such forward-looking information and that such information is considered reasonable based on information available to management as of today. However, the company disclaims any intention or obligation to update or review any forward-looking information as a result of new information, future events, or for any other reason except to the extent required by law. With that, it is my pleasure to turn the call over to Dr. Issam Hamza. Issam?

Thank you, Julia. Good afternoon, and thank you for joining us for our fourth quarter and full year 2021 earnings calls. As most of you know, this will be my last earnings call with the company. I am proud of the company that CloudMD has become and the over 800 people that dedicate their time to delivering our services every day. It's not easy to pass over the leadership of something that I was so passionate about, but now is the right time. For the last five years, I have been part of the leadership team that led CloudMD through tremendous growth, I founded the company with a vision and mission to provide a holistic, team-based approach to healthcare delivery. While this vision is still very much a part of our culture, we must continue to adapt to changing societal health needs and private and public funding models. In the last five years, we have been through a significant transformation from a connected network of four clinics to, today, a leading comprehensive and connected healthcare provider. CloudMD has completed over 15 acquisitions since the beginning of 2020, including the acquisition of MyBeacon in January of 2022, and has reached a size and sophistication where it needs a CEO with expertise and experience to manage a larger, more complex health services company with international offerings. I feel very confident. about Karen as the incoming interim CEO and the strong management team the company has established, including the talent retained from its recent acquisitions. We recognize that there has been a lot of transition over the last several months, and we understand the impact of those changes at the executive level can have on our investors, and in particular, investor confidence. We have engaged an executive search firm that is following a process to ensure the CEO and the CFO positions are filled with experienced and capable candidates. Both internal and external candidates are being considered for these roles. As the company continues to grow and focus on sustainable profitability, we recognize the importance of strong leadership within the company and on the board. We have been actively discussing board strategy and have emphasized the importance of strong governance and financial acumen at the board level. As part of this strategy, we have identified several potential board members with various skill sets that will support the company through the next growth phase. We appointed Duncan Hannay, CEO of OLG, to the board in 2021, and yesterday we announced the appointment of Gaston Tano. We are excited to welcome Gaston, whose experience as CFO at the global public company level will be a valuable addition to our board. I'm incredibly proud of the Cogni team and what we've been able to assemble from both a strategic and financial standpoint. We've built and acquired best-in-class capabilities to facilitate our connected ecosystem. As an example, some of our capabilities we've added or enhanced in the last year that plug into our ecosystem include a complete continuum of care for mental health support, one of Canada's largest return-to-work absenteeism and disability management practices with a roster of blue-chip clients, and a complete e-commerce platform. These new capabilities and many more have made CloudMD's offerings the most comprehensive in the market. While our stock price has not performed well, all comparable companies in our space have been, like us, impacted by broader market sentiment. Looking at the current revenue profile that we have built and the positive results, our stock is trading at multiples that should make us extremely attractive to the investment community in 2022 and beyond. This year, we've made significant financial improvements on both the top line and bottom line. The team has proven its ability to integrate acquisitions, generate synergies, and control costs. These actions have improved our financial performance, allowing us to reach positive adjusted EBITDA in the last two quarters. Finally, I will leave you with our belief that the company, our client base, our service offerings, and our financials have never been in a stronger position. I'd like to thank the CloudMD employees, clients, and shareholders. I remain a big and loyal supporter and shareholder of the company, and I'm excited to watch the progress of this talented team over the coming years. With that, I'll pass the call over to Karen.