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NowVertical Group Inc.
4/9/2025
Recording in progress.
My name is Glenn Axelrod with Bristol Capital Investor Relations. I'd like to thank everyone on the call for joining us for this webcast this morning. Before we get started, I want to remind everyone to read the company disclaimer and forward-looking statements that you can find on page two and three of today's presentation, and on the presentation materials related to today's earnings, press release, and financial statements that are available on the company's website, investor relations section at www.nowvertical.com, and on the cedar.com website, cedar.com. All figures discussed in today's call are in U.S. dollars and will be on an IFRS basis, unless otherwise noted, and we will refer to specific non-IFRS, such as adjusted EBITDA. Please refer to the cautionary note in our presentation and to the non-IFRS and other financial measures section of our MD&A for more detail. Today's presentation will be led by Sandeep Mandirata, the company chief executive officer, who is also joined on the call on the Zoom by Christine Nelson, the chief financial officer, and Andre Garber, the chief company development officer. We will break for questions at the end of management's formal remarks. During the question and answer session, we'll take questions from our covering analysts over the Zoom audio and all other questions from our listeners through the webinar portal Q&A chat box. Thank you for joining us. And now I'll turn the call over to Sandeep to begin this earnings call.
Thank you very much, Glenn. And thanks, everyone, for joining. Welcome to this Q4 2025 webinar. The way we will run the agenda is I will briefly do a refresher of NowVertical, what exactly we do for our clients and how we win in the business, what kind of transformation work we have done in 2025 before I then call Christine, our CFO, who will walk through the financials and all the comparisons year over year. And then I will return to close with our strategic outlook for 2026 before we take your questions. Before I get into the details, I just wanted to address the headline numbers directly. Our reported results this year reflect a combination of external and transitional factors, including the foreign exchange impacts in Argentina, the lower reseller revenue in certain markets, as well as some of the restructuring we have done specifically in Latin market, which has affected our year-over-year comparisons. We will take you through more details of those factors and the comparisons when Christine take you through the financials. At the same time, these factors, I just want to mention that these factors do not reflect the underlying direction of the business. Let me start with a simple headline statement. What we have been able to achieve in the business is we have strengthened our foundation we have shown improved momentum and our enterprise growth engine is becoming increasingly visible. That's what this underlying business is doing. But before we go into the financials, just a refresher for everybody on this call about what we do. At the core of NowVertical, we transform data into business value with AI fast. When I say fast, I mean measurable outcomes, short time to value, and repeatable delivery, not experimentation. We operate in two markets, as you know, North America and India, and LATAM, serving enterprise-grade clients across the sectors, including financial services, technology, media, retail, energy, and some others. We operate on a The whole foundation is built on six technology pillars. Google Cloud, Microsoft Azure, AWS, Snowflake, and some specific niche technologies like Anaplan and Qlik. That diversity of geography, sectors, and technology matters to us. It gives us the resilience and multiple growth vectors that we are seeking. That foundation translates into a clear revenue and operating model for us. 83% of our revenue comes from solutions and services with balance in products and reselling. Geographically, the solutions and services, the 83% of our revenue, 65% of that comes from LATAM and 35% is coming from North American and EMEA. More importantly, the quality of the revenue continues to improve. Within North American MIR, 97% of the revenue is now tied to strategic accounts. And that's almost all of our revenue in North American MIR that is really high value and high profitable. And approximately 90% of license revenue is anchored in CLIC. That's completely 100% of that is in LATAM. This shows up clearly in our operating model. We are operating at 50% plus gross margins very consistently, and we are delivering almost 20% EBITDA margin, which is best in class in our industry, and we have been doing it very consistently. We are delivering almost 70% of our revenue in the strategic accounts, and that's That's also at the same time bringing us very long term relationship and converting into $5.2 million of the lifetime value from our top 30 strategic accounts. The management remains closely aligned with the shareholders with 27% equity in the business. This is a model built for durability. And this is how this model translates into the real outcomes, as we say, for our clients. There are three clear reasons how we win in the market. The first one is we connect customer and finance data directly to the revenue outcomes for our clients. And that's quite significant for our clients because that's the most critical assets majority of these enterprises have. Just to give you an example from the real world, one of our clients that's a $3 billion plus retailer, they lack a trusted view of the customer's products and digital behavior. What we did was we brought all of that data together on Google Cloud, enabling more targeted engagement with their customers. They saw 15% uplift in marketing ROI. That's what we call as the tangible outcomes, measurable outcomes for our clients. The second is the way we do this consistently across all of our engagements and our clients is by starting small, proving it fast, and scaling it. Typically, our pilots, the initial engagement with our clients, which we call as the initial pilots, is roughly $50,000 to $150,000, where we prove the ROI to our clients with our solutions and services within six to eight weeks. And that enables us to then expand that company-wide within these accounts. And a real-world example of that is One of our clients, that's an events and media company doing $1.5 billion in revenue. We have identified an additional $750,000 of revenue for them using our AI models just for one event. And now they are scaling that across 500 events that they do across the globe. That's how we start small, prove it fast, and then scale. All of this is then supported by, you know, how we leverage the AI and how we enhance this with AI-driven delivery. Interestingly, our AI agents can automate up to 60% of the data engineering work in majority of the cases. And one of the examples of that is, you know, one of our clients, which is $4.5 billion-plus banking client, They had all the legacy data landscape with lots of on-premise technologies, data sitting in data centers and various different places. We modernized their analytics platform at 50% lower cost and 60% faster, achieving value in half the time. That's how we are enabling our solutions and services and the outcomes for our clients with AI. All of this is quite nicely supported with the platform that we have built with all the transformation work we have done in the last two years in the business. The very first thing is we completed our one brand and one business strategy, which we had launched in early 2024 when we brought in this operator first model and I came into the chief exec role. All of the brands that we had acquired, they are all now completely consolidated within one now vertical brand. All the teams are completely aligned to the new structure and the vision of the business. We have consolidated all of our propositions across our portfolio and all the systems are now integrated. I would say the integration consolidation is never 100% complete, but we are not too far away now. And that's just a BAU type of work that will keep happening through 2026 as well. We also simplified and reduced the cost of capital by bringing in HSBC as our financial partner. Not only we have simplified the overall balance sheet and the capital structure and how our lenders were operating with us, we have also reduced the cost of capital quite significantly. And Christine will give you some more numbers when she walks you through. We launched and grew the strategic account program. That was one of the key KPIs we launched with the one brand, one business strategy, and our belief that these strategic accounts that we have, the enterprise-grade strategic accounts we have on our portfolio, have got a lot of headroom to grow. And one of the key KPIs there we have been able to achieve is $836,000 is our current average revenue per annum in these top 30 strategic accounts. Like I said, 67% of our revenue is now coming from these strategic accounts. We are deepening our relationship with the technology partners and specifically with Google Cloud because that's where we see a lot of tailwinds in the market. We are partner of the year last year in Latin America. We are premier partners now across both markets, North America and EMEA, as well as LATAM. And the three specializations we have within the GenAI machine learning and data analytics, it positions us as one of the only 17 global partner GCP has with those specializations. 14% of our revenue is now influenced by GCP. So that's the concentrated focused effort that we have been able to put into this and achieve this KPI. As we talked about in the press release, we have now launched this Now Unlock AI where we have qualified how we deliver the outcomes with AI technology for our clients that are measurable and they are not just proof of concepts. They can scale and be productionized. We will talk about this a little bit more. But today, we are now operating as a way more unified and scalable business And I first of all want to thank our management and operational teams for this, being relentless in getting us here. What are the key revenue drivers post a year of integration and all of this one business, one brand strategy that we brought in place? Top 30 strategic accounts have grown by 14% year over year. So it's going in the right direction and it's really making that revenue swing very robust in our business. The Google Cloud revenue grew 36%. As I said, it's now 14% of our overall revenue, but it's showing strong tailwinds as well, especially with our now-unlocked AI methodology that we have launched. We are leveraging a lot of the Google Cloud services in that. Integration revenue grew 69%. Now, this is where we cross-sell across our platform and expand the margins, and that's grown 69% year over year. There is a limit to how much integration you can bring about depending on the nuances that you have in both the markets, but we are really in a good place to have the level of revenue that's coming out of the integration activities, which are cross-sell and expansion of margins. With that, I will hand it over to Christine so that she can walk us through the financials. Christine?
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