ProntoForms Corporation

Good morning, ladies and gentlemen, and welcome to the Prompt of Forms Corporation second quarter 2021 results conference call. At this time, all participant lines are in the listen-only mode. But following the presentation, we will conduct a question and answer session. If at any time during this call you require immediate assistance, please press star zero for the operator. Also note that this call is being recorded on Thursday, August 19, 2021. and I would like to turn the conference over to Patrick Pedram, Director of Investor Relations. Please go ahead, sir.

Thanks very much. Good morning, everyone. Before we begin, I will read our cautionary note regarding forward-looking information. Certain information to be discussed during this call contains forward-looking statements within the meaning of applicable security laws, including, among others, statements concerning the company's 2021 objectives, the company's strategy to achieve those objectives, as well as statements with respect to management's beliefs, plans, estimates, and intentions, and similar statements concerning anticipated future events, results, circumstances, performance, or expectations that are not historical facts. Such forward-looking statements reflect management's current beliefs and are based on information currently available to management and are subject to a number of significant risks and uncertainties that could cause actual results to differ materially from those anticipated. Also, our commentary today will include adjusted financial measures, which are non-GAAP measures. These should be considered as a supplement to and not as a substitute for GAAP financial measures. Reconciliations between the two can be found in our MDNA, which is available on CDAR.com and our website. And finally, note that because we report in U.S. dollars, all amounts discussed today are in U.S. dollars, unless otherwise indicated. With that, I will hand over the call to our CEO, Mr. Alberto Pombo, to go over our operational highlights for the quarter.

Hey, thank you, Babek, and thank you, Sylvie. Good morning, everybody, and welcome to our company's conference call. Before I hand the call over to our CFO, Dave Croucher, to discuss this quarter's financials, I would like to take some time to discuss the ProntoForms business. I'm pleased to report the steady growth. in our annualized recurrent revenue, ARR, which increased by 4.2% in the 2021 second quarter, following an increase of 4.7% in the first quarter in Q1 2021. We are in the right space at the right time and have an excellent product that is well acknowledged as a leader in the industry for its ease of building sophisticated workflows to support field workers. Look no further than the G2 Crowd's grid report to mobile forms automation that quarter-over-quarter identifies us as leaders in the space. There are many macro trends that support this strong interest for our solution. Four key points here. Number one, companies are trying to backfill and rapidly onboard new field employees to replace their experienced retiring technicians. It's happening everywhere. Two, assets are becoming more complex and more interconnected. which adds new layers of difficulty to field service. The third one, work and safety compliance have become more stringent, harder to do. And finally, our customers are experiencing an increased demand for field work due to rapid changes in the economy, which will grow even more with the U.S. infrastructure bill just approved. All of these trends drive a quantifiable demand for technology that helps business improve field technician enablement, productivity, and compliance. Bookings for the quarter continue to demonstrate that beyond a couple of isolated events in 2020, namely the pandemic and AT&T cleanup, we have been growing in a predictable manner for several quarters. We have a sound strategy in place and continue to improve execution with good team additions like our recently announced ERO by Kramer. We continue to steadily attract new large enterprises and commercial logos. We all know that our product expands once we establish a foothold with our customers. So we have been investing significantly in our expansion motions around people, processes, community, which we'll be launching soon, learning assets, targeted marketing, and more precision on vertical solution descriptions. All these to accelerate one thing, propagation of the product inside the organization's So let me talk about that propagation and some of those examples, and let's speak about those customers and those key examples that I referred to. Number one, a Fortune 500 HVAC and refrigerator manufacturer deployed Prontoforms to over 1,000 technicians to improve asset management. They used Prontoforms as an extension to their current field service management solution to tackle complex workflows and produce professional services documentations. They wanted to provide regional teams with customizable document control while maintaining the consistency of company-wide operational data for assets deployed in customer locations. Number two, an enterprise utility company focused on construction and maintenance in the utility industry expanded its commitment to ProntoForms by over $43,000 of ARR. The company uses ProntoForms to handle assets and compliance inspections on large scale electric, natural gas, and communications infrastructure projects. Third one, one of the world's largest HVAC companies extended its commitment by over $73,000 of ARR for a deployment in EMEA. They now use ProntoForms in the field to empower thousands of field service technicians globally. They build custom apps to improve key business processes, including new equipment installations. Maintenance and repair, detailed and rich data collected in the field is leveraged by all facets of the organization from design and manufacturing through preventive maintenance, all combining to improve asset uptime, driving higher CSAT. Fourth one, a consulting firm that provides solutions for operations, automation, and efficiency expanded its commitment from Ponta Florence by $40,000 of ARR They use our platform for job tickets, work orders, as well as managing and purchasing inventory for customer projects. So these are some examples of positive business outcomes, companies derived from our product, as well as the diversity and the continuum of solutions that people realize when deploying our product. I also want to invite you all to the call and your colleagues to our Empower 21 event. which will be virtual. It's a full day of conversation with our customers, our partners, plus our employees, illustrating constant innovation and improvements for field workers. We also have great keynotes and presentations. The best one is mine. Just kidding. But seriously, hearing directly from our customers will bring to life the excitement and potential of the opportunity that we have in our hands. Registration is free. Just visit Empowered 21.prontiforms.com to come and seriously join us. Love to have you there. I'm very happy with how our product is evolving in support of our strategy. Over the last quarter, we saw the deployment of features that facilitate our integration with Salesforce. We made further investments in that partnership as well as ServiceMax, and we're seeing great benefits in both new businesses and expansions. We also released some great enhancements around search, ingestion of data, and document consumption in the field. Learn more at our Empower conference. Make no mistake that our myopic focus on field worker continues to pay off, and we have a roadmap of great functionality to enable more efficiency for both citizen developers that are the ones who build these workflows and the field workers who execute them in the front line. Last but not least, we are finally seeing a couple of amazing people and culture awards. As I said before, we have a great team in place, but more importantly, a great culture centered around our three core values, solve, perform, and care. Considering the large culture shifts that organizations are making lately, it is great for our team to be recognized as leaders by experts for internalizing and growing a culture that matters to people. These values are not just simply words on a wall. They are the way we naturally act and perform, and it represents the talent we attract. As CEO, I'm very proud that we have achieved more, what we have achieved, but more importantly, at the potential that is unveiling in front of our eyes. We empower field workers to be safer and more effective at their work, and that's being shown everywhere. I will now defer to Dave to discuss our financial results for the quarter. Dave.