ProntoForms Corporation

Good day and welcome to the Pronto Forms Corporation fourth quarter 2021 results conference call. Today's conference is being recorded. At this time, I would like to turn the conference over to Babak Padram. Please go ahead.

Thanks very much, Samara. Good morning, everyone. Before we begin, I will read our cautionary notes regarding forward-looking information. Certain information to be discussed during this call contains forward-looking statements within the meaning of applicable security laws, including, among others, statements concerning companies' 2022 objectives, the company's strategy to achieve those objectives, as well as statements with respect to management's beliefs, plans, estimates, and intentions, and similar statements concerning anticipated future events, results, circumstances, performance, or expectations that are not historical facts. Such forward-looking statements reflect management's current beliefs, and are based on information currently available to management and are subject to a number of significant risks and uncertainties that could cause actual results to differ materially from those anticipated. Also, our commentary today will include adjusted financial measures, which are non-GAAP measures. These should be considered as a supplement to and not as a substitute for GAAP financial measures. Reconciliations between the two can be found in our MD&A which is available on CDAR.com and our website. And finally, note that because we report in U.S. dollars, all amounts discussed today are in U.S. dollars, unless otherwise indicated. With that, I will hand over the call to our CEO, Mr. Alberto Pombo, to go over our operational highlights for the quarter.

Thank you, Babek, and thank you, Samara. Good morning, everybody, and welcome to our company's conference call. Before I hand the call over to our CFO, David Croucher, to discuss these quarter financials, I would like to take some time to discuss the ProntoForms business. We are pleased to report that our annual recurring revenue, ARR, increased by 15.6% in 2021 compared to 8.7% in 2020. Our base is now 19.8 million with 41% from 29 customers greater than $100,000 of ARR each. The company has many existing large accounts with at least that $100,000 potential. And this is where we have been focusing and investing in. We hire a new CRO, Mike Kramer, in Q3, a great addition to the team. We have been successfully attracting and recruiting more enterprise sellers. We have the team in place, more sophisticated playbooks for expansion, better use case descriptions based on quantifiable ROI, and we're in full execution mode. We see a clear path of scalable execution by connecting with our customers to help them accelerate their digital transformation in the field by expanding the use of our product. I believe that 2021 was the year when we decisively moved to enterprise. We also focus on much better and structured storytelling based on four key premises. Number one, the company and its culture. We have a very stable company with a great culture, a company that people want to work with and work for, our NPS and retention in the enterprise segment, is high, and companies see us as a trusted partner in their evolution. Even in these difficult times, we have managed to attract great talent. Customers, candidates, and employees agree that we are a great team that cares. Field technicians and citizen developers were very centered on them. These are two key personas. They are our champions in our customers' organizations because we make their job safer and more efficient and rapidly enable the outcomes they need. We have several public endorsements from them. The third element is agility. Our product delivers solutions with tangible ROI in record time. Eighty-nine percent of customers credit ProntoForms with reduced administrative burden. 83% report an increase in technicians' job satisfaction, and 65% noted an improvement in first-time fixed rates. Also of notice is that 60% of our customers implement their solution in four to eight weeks, 20% in less than four weeks, and only the remaining 20% in over eight weeks. Our world is moving at an incredible speed. The need to automate has never been greater, and iterating in days or weeks is a material benefit to a multi-quarter and sometimes years of implementations that other methods trap them into. Fourth, solutions. Many of our customers have tens, if not hundreds, of use cases running on ProntoForms. Sharing and creating spaces to exchange them or improving them is of tremendous value to our customers, and we're starting to do these at a higher scale. Just as I'm delivering this sentence, two forms with an average of 34 questions have been processed by our system. Last week in San Diego, we displayed these four elements at the Field Service Medical Show, the largest medical field service event in the industry. I was honored to give the keynote at this event, as well as host an invitation dinner to our large medical customers and prospects, which are about 30 these days. Our proposition resonated strongly with them. And speaking of customers, let me give you some examples of the conversations we're having with them. Medical equipment vendors are very busy these days. The majority of them are finishing their long and sometimes painful implementation of their field service management systems, And they're flooded with cash, buying others. Compliance requirements keep on evolving and changing. They need to automate faster. All the pieces of that field service management systems, FSMs we call them, didn't do. And the field keeps on requiring more. They need agility. They need package solutions that they can quickly deploy. They need a tool to automate processes, collect better data, improve efficiency and compliance without having to wait Years or spend millions of dollars? Construction companies are not different. Their safety mandates are very real, and their equipment is more complex every day. Projects evolve and change all the time, and they're all in a mission to automate as much as they can. They can't find people. It's hard to onboard them, and the world has to be revealed for environmental or economic reasons in record time. Fast and easy automation today with ROI measuring wants is very appealing for them. We are involved with some of the leaders in this industry and satisfying their use cases. In the press release, there are various examples of these conversations evolving into expansions, either geographical or across use cases, some of them extending FSM, safety and compliance systems, or asset management systems, or stand-alones. We continue to please our customers with the best mobile solution for their technicians in the marketplace. I'm very happy with our product. It's evolving in support of all our strategy. We continue to improve our integrations with the platforms above mentioned and other suite vendors. Our open approach to partnering and integration doesn't go unnoticed. We're also packaging better the use cases. that we drive in, as well as improving our ability to tell these stories within and across verticals. In summary, as CEO, I'm very proud of our transition towards enterprise and accelerating our pace of capturing this great market. It is an exciting time to be in the industry, but even more exciting to be servicing those field technicians that serve us all the time. I will now defer to Dave to discuss our financial results for the quarter. Dave.