6/3/2026

speaker
Atul
CEO

Let's start. Malcolm, just checking again, you can hear me all right?

speaker
Malcolm Davidson
Interim CFO

I can hear you perfectly.

speaker
Atul
CEO

Okay. Good morning. Welcome to the SNP Interactive first quarter 2026 earnings conference call. At this time, all participants are in listen-only mode. Following the company's prepared remarks, we will open the call for questions. Please note that today's call is being recorded. Before we begin, I'd like to remind everyone that today's call contains forward-looking statements within the meaning of applicable securities laws. These statements are based on our current expectations and involve risks and uncertainties that could cause actual results to differ materially. For a discussion of these risks and uncertainties, please refer to our public filings available on CIRA and our Investor Relations website. We do not undertake any obligations to update any forward-looking statements made during this call, except as required by law. On the call with me is Malcolm Davidson, our interim CFO. I will walk through the highlights of Q1 2026 and our forward outlook, and then Malcolm and I will take your questions. Before I get into the numbers, I want to set the frame for everything I'm going to say this morning in May. I told you that 2025 was a deliberate transition year for SNP and that 2026 would be the year we did the operational work to get to an EBITDA inflection in 2027. Q1 is consistent with that plan. The transition is on track. The leading indicators are pointing in the right direction and we have added one new chapter to the story, which I will spend a meaningful part of this call on. and that is the speed at which we are now integrating AI across every part of the business. Let me give you the numbers and start by addressing the soft side of the quarter directly because you'll have already read the release. Revenue in Q1 2026 was 5 million compared to 6.4 million in Q1 2025, a decline of approximately 21%. The decline reflects the same macroeconomic headwinds we described on not only the make-on, but also on previous calls. This impact of tariff-driven brand budget caution and general macroeconomic uncertainty resulted in continued program timing deferrals coupled with a softer consumer spending environment. Those headwinds have lag effects, especially on our short-term promotions business, and that can be seen in the lower recognized revenue for the first quarter. If anything, the uncertainty in client decision-making has intensified, but at the same time, we continue to sell well into our long-term recurring clients who have existing multi-year programs with us, as is evident in our record backlog. In a nutshell, clients with existing long-term recurring loyalty and rebate programs continue to double down on their investments, while other clients that run programs against promotion calendars continue to be more conservative in their decision-making of when to spend. EBITDA in Q1 2026 was a negative 0.3 million compared to positive 0.3 million in Q1 of the last year. That is a swing of approximately $600,000 and it is almost entirely driven by the revenue decline I just described. Importantly, the gross margin percentage was essentially flat, 59% in Q1 2026 versus 60% in Q1 2025, which tells you The underlying platform economics are intact. This is not a margin compression story. This is a revenue timing story. And let me name the cost-discipline numbers next to these soft revenue numbers because they matter. Salaries and compensation are down approximately 6% year-over-year. Campaign infrastructure costs down 20%. Marketing costs down 36%. Travel down 58%. The cost actions we implemented in late 2025 are now visible across the P&L. We said we would tighten the cost base and we did. Now I want to spend a moment on the single most important number in the release. Our bookings backlog at March 31st, 2026 was 20.6 million. The highest first quarter backlog in SNF's history. Up 15% year over year and up 13% quarterly. sequentially from year end. Let me put the 20.6 million into context because the headline number alone does not do it justice. First, 20.6 million is more than four times the revenue we recognized in Q1 2026. That is contracted future revenue signed on the balance sheet and all its way into the revenue line over the coming quarters. Second, this number reflects signed customer contracts only. It does not include global commitments. It does not include letters of intent. It does not include pipeline opportunities. We make this disclosure choice deliberately because we want our backlog metric to mean exactly what it says. Contracted future revenue, nothing softer. Third, the backlog is up year over year and up sequentially in a quarter where revenue went down. This is the fingerprint of a business doing exactly what we said it would do in May. shifting from one-off campaign revenue into multi-year contracted relationships. The strategy says it should. Our deferred revenue tells the same story. Deferred revenue at the end of Q1 was 6.9 million, up 1.4 million from year end, a 27% increase in one quarter. That is a leading indicator of revenue. that is already contracted and being earned through service delivery. Moving on to the balance sheet, cash at the end of Q1 was $6.1 million compared to $3.4 million at year-end. That increase reflects the net proceeds of the senior secured convertible debenture financing we closed in February, led by Shen Capital. This is the strongest year opening cash position SNP has had in years. It funds the operating plan. It funds the AI investment that I'm about to describe. And it gives us strategic flexibility on top of that. I told you the bookings backlog is the most important number in this release. Now let's focus on the most important strategic initiative inside SNIP right now. And it is something that I have been personally spending a meaningful portion of my time on since the May call. We are aggressively applying AI to every aspect of our business. I want to be specific about what that means because the word AI gets used very loosely on earnings calls. On the sales side, we're using AI to actuate the responses we deliver to client RFPs and to deepen the quality of those responses. We're using AI to demo our receipt validation capabilities live in front of prospects in ways that were not possible six months ago. The feedback from clients has been nothing short of excitement of the capabilities we have demonstrated, especially around fraud mitigation. On the product side, we're using AI to dramatically compress the time from idea to prototype. Engineering tasks that used to take weeks now take days. That speed will show up in our pipeline and the responsiveness of our service offering. On the operational side, we are planning on using AI to streamline how we deliver campaigns, how we process receipts at scale, and how we manage the lifecycle of every program we run. On the engineering side, while we're already using AI to write code, review code, test code, and ship code faster, the fundamental productivity gains of the engineering organization are yet to flow through to our financials. If we execute on this AI integration the way we are planning to, and we are moving hard and fast, By the end of 2026, Snip will be a meaningfully different company when measured from the perspective of cost structure. That is what is going to drive the EBITDA conversation in 2027 more than any other single line item cost action we take this year or in past years. I want to be careful here. I'm not putting a specific dollar number on this call. We will tell you what the AI transformation is delivering when we can point to it in the P&L, not before. Thank you to understand that this is the central operating priority of the company right now and it's happening in real time. Let me give you the forward picture in plain language. The macroeconomic environment is what it is. We do not control client budgets and we are not going to forecast our way out of the macro on this call. What we control, the cost base, the AI integration, the discipline execution against backlog, the deepening of customer relationships, we are executing on quarter by quarter. Backlog continues to grow. Multi-year contracts continue to anchor the forward book. Deferred revenue continues to convert into recognized revenue on schedule. The cost actions taken in late 2025 are flowing through the P&L. The AI investment will start to compound. Q1 is consistent with the path to inflection we described in May. The leading indicators, backlog, deferred revenue, cash position, cost trajectory, all moving in the right direction, the lagging indicators revenue and EBITDA will follow because that is how this kind of business works. Let's move over to Malcolm for his comments, Malcolm.

speaker
Malcolm Davidson
Interim CFO

Thank you Atul and good morning everyone. Let me walk you through the Q1 numbers. Some of this is already being described by a tool, but I'll add a bit more color to it where I can. Revenue was 5.05 million, down 21% from Q1 2025. This reflects the macro headwinds we described and made, fair-driven budget caution and program timing referrals from a small number of large clients. That's the top line story. However, there are three numbers that tell a different story. Gross margin held at 59%, essentially flat to last year's 60%. When revenue falls 21% and margin is stable, that tells you that the underlying platform economics are intact. The cost of delivering our services moved in line with lower volumes. That really matters. The cost reductions we implemented in 2025 are now being seen across various items in the P&L. Salaries and compensation was down 6% year over year. Campaign infrastructure down 20%. Marketing and investor relations down 30%, and travel was down 58%. These reductions reflect commission restructuring, rationalization of underperforming go-to-market structures, and workforce optimization. We said we'd tighten the cost base, and we did it. Our discipline is real. EBITDA was negative 0.27 million compared to a positive 0.3 million last year, a swing of 583,000. Almost all of that swing is driven by revenue decline. The revenue structure, sorry, the margin structure did not erode. Cash is 6.1 million, up 3.4 million at year end. That's the strongest year opening positive position we've had in years. And it was funded by senior security convertible debentures that we closed in February of 2026, led by Shen Capital. This funds our operations, our AAI investment, and gives us strategic flexibility heading into the second half of 2026. Now to the two numbers that tell you where this business is heading. Booking backlog has reached 20.6 million at quarter end. That's a record first quarter backlog of 15% year over year and up 13% from year end. More importantly, it's more than four times the revenue we recognized in Q1. This is contracted revenue signed agreements on the balance sheet and on their way to the revenue line in coming quarters. Deferred revenue is 6.9 million of 1.4 million, 27% from year end. This is contracted revenue already earned through ongoing service delivery. It is the leading indicator that tells you what's coming into the revenue line in future quarters. Both backlog and deferred revenue grew while near-term revenue was soft. That's not a coincidence. That's the fingerprint of the transition we described and made, shifting from one-off campaigns to multi-year contracted relationships. The revenue mix is moving in the right direction. The deferred revenue pool of $6.9 million will convert to recognized revenue through Q2, Q3, and Q4. The bookings backlog of 20.6 million will convert over a longer horizon. This cost structure is tighter, our cash position is stronger, and the leading indicators are pointing in the right direction. I will now turn the call back over to Atul for closing remarks. Atul, are you there? I think you're on mute.

speaker
Atul
CEO

Yeah, sorry about that. Thank you, Malcolm. I want to close on the same note I closed on in May, because I think it's even more true today than it was then. The numbers in front of you describe where SNIP has been. The decisions behind those numbers, the multi-year contracts we are signing, the cost base we are reshaping, the AI transformation we are running hard at, those decisions describe where SNIP is going. In May, those decisions were a plan. Today, a month later, they are visible in the backlog, in the balance sheet, and the cost line items of the P&L. Q1 was the quarter we stopped talking about AI something SNIP would do and started doing it across the business. By the end of 2026, we intend to be a structurally different company, leaner, faster, more recurring revenue anchored, and more profitable on the margins than the company you analyzed a year ago. That is the work we are doing it. And with that, So, you know, we can end the formal comments and move to Q&A. You can either put your hand up or there's an icon on the bottom of your screen or you can ask it in the chat. First question is from Dan. Hi there. Give me your name. Right here, you can.

speaker
Daniel
Analyst

How are you doing? All good, thanks. And yourself? I'm good, thanks. So my first question was just around the cost initiatives. You mentioned some initiatives around infrastructure and driving costs down there. I was wondering if you could provide a little more color or detail on what exactly are the drivers there supporting margin improvement?

speaker
Atul
CEO

So I think, look, I think there's a complete revolution going on in the world today if you implement AI the right way. So, you know, as I said in my formal comments, we don't want to point to a double number yet. but it's pretty transformational for what we can do and what we are doing with implementing AI across the board. If you look at our financials, you'll see our biggest line item of cost is really people. And we have the opportunity here to make our business much, much more productive, which will result in a tremendous number of gains across the board. So, I'm kind of being vague right now, Daniel, I'm sorry, but, you know, there's a huge impact here on how we can operate at a much lower cost level. You know, I'll just leave it at that. There's a people impact, there's a process impact, there's a, you know, time to bring product to market impact, there's obviously an infrastructure optimization impact, And we're looking through all of those in a very structured fashion. And that's probably what I talked about last conference call a month back. Some of those plans have now started being implemented. So we'll see it towards the back half of the year, like I said, on my call last time.

speaker
Daniel
Analyst

Okay. And so then maybe speaking to the sales motion, nice to see the backlog strength. And you spoke to kind of the quality of the backlog earlier. I was wondering if you could tell us a little bit more about how that sales motion has changed and so how it is that you're improving that quality, just some of the drivers there in terms of securing longer-term higher margin business.

speaker
Atul
CEO

Yeah, so, you know, we are consciously focused on moving towards more longer-term recurring revenue implementation streams. You know, we have the same client with two types of potential opportunities, right? The short-term promotions that we launch, Mother's Day, Father's Day, back to school, Christmas, New Year's, you know, Hanukkah, et cetera, et cetera, right? The 80 promotional windows that exist. The other part of the business are more longer-term, always-on programs, such as loyalty programs or ongoing rebate programs, et cetera, right? They tend to be more sticky. You know, investors like those types of programs a lot more. But we have a, it's kind of a flywheel because when we get a client who wants to do a short-term program, they might also eventually move into doing a long-term program or those clients doing long-term programs also have overlay programs based on market conditions and their strategy, do short-term promotions, right? Typically, when we entered this industry, we were known only for receipt processing and nothing else. As you see with our branding that we did earlier this year, we rebranded the company, right? We've got more and more of recognition around being an enterprise class provider that has the ability to sustain long-term recurring programs. You know, the company's not at risk of going bankrupt. Some clients don't want to make investments in smaller companies to run some of their marketing stack. And some of that is what we have now earned the right of selling into these clients. given we are a certified vendor for many of these large Fortune 500 companies globally. It would help if our stock price was a little higher because procurement always asks us that question. But our balance sheet is pretty strong. We've been in business for a decade. And that dynamic is starting to change now, right? Which hopefully will result in... We don't break down our recurring revenue numbers versus our total revenue numbers. But maybe in the future we will start doing that and you'll be able to see, you can model it, I'm sure you have modeled it then, right? How that part of the business continues to grow at a very healthy clip. Have you been, you know, if you value a company just on the recurring revenue stream, you're probably 2x the valuation, right? That we are, it's not 3x, just on the recurring revenue stream. But that's some of the color of what, you know, You see, I said in my formal statements too that clients who already made these investments continue to invest in those programs. Most of our backlog is, you know, driven by clients with these long-term programs continuing to make the investment in those programs to grow them, to refresh them, et cetera, right? It's the uncertainty in the market about what type of short-term program to run that's actually causing revenue recognition to come down a tad. But hopefully, over the course of this year, it'll smoothen out as our recurring revenues increase.

speaker
Daniel
Analyst

Thanks for that. Moving on, I think last quarter you spoke about the banking client replatforming. Any updates on kind of that process, expectations around potential growth from resumption of that business?

speaker
Atul
CEO

Yeah, good question. So the good news is we relaunched the platform literally last week. The replatforming exercise came to an end, and it was turned on again. And now it's, so I'll have more comments on this, you know, over the course, maybe I'll do a release. But it's back on again. It was unfortunate that they bent down the task of replatforming, but it does give us an opportunity to, even though in the short term, it kind of delayed our plan a tad in the business. But we're back on now, and, you know, we've got a couple of – we've got a new person starting. We started yesterday, actually, now that everything is live again, to help us take that to a – you know, help us start generating meaningful revenue from it. But slowly it is. So I don't really have a forecast for it right now.

speaker
Daniel
Analyst

And maybe just a financial one. So there are some working capital swings in a quarter to quarter. Anything to comment there in terms of seasonality or just flows of working capital and just help us think about it on a go-forward basis?

speaker
Atul
CEO

You know, Malcolm, do you have any comments on the working capital swings? I haven't really analyzed that.

speaker
Malcolm Davidson
Interim CFO

I mean, our cash position has increased significantly. I've looked at it. I mean, a lot of it is just based on timing as well. But I think as we move forward with optimizing more costs and higher margin revenue, our goal is to see a more consistent – working cap in the quarters to come.

speaker
Daniel
Analyst

Okay. Last one for me. Just on the backlog, so, you know, you have a deferred revenue and a solid backlog there. Could you just help me kind of think about how you would segment or think about that backlog in terms of product sets and some of the newer offerings? Like, you know, are you trying to bundle in multiple modules, how many customers are, you know, subscribing for a shorter-term program versus multiple modules for the longer term. Just any commentary on how the backlog is evolving outside of just that gross number.

speaker
Atul
CEO

Yeah, so like I said, right, we haven't really broken out recurring versus non-recurring revenue streams as a company to the broader investor community yet. We think we might be in a position to do that, you know, starting soon. Hence, I've never actually broken down the backlog numbers. But I tell you this much, from a margin perspective, it's quite consistent from what we make off that backlog. It is, you know, it is more geared towards loyalty and rebate kind of programs. RSC processing, you know, volumes. And hopefully, you know, when we do break it down, we will provide that color down. We haven't broken down the backlog by program type per se. It will be pretty reflective of the way our business operates today. Financially, we have looked at it, and we look at it very carefully. It is at the same margin level, basically.

speaker
Daniel
Analyst

Thanks for taking my questions. I'll pass the line.

speaker
Atul
CEO

Yeah. So we have Jesus from Cashtana Investments. Hey, how are you doing, man?

speaker
Jesus
Investor – Cashtana Investments

So, how are you doing? First of all, congrats, not only for the backlog construction, but also for the transformation you and Malcolm are doing in our company. I think the leading indicators are giving that. Regarding that backlog, should we assume that it will be converted into revenue in the next 12 months, or have you any estimate?

speaker
Atul
CEO

It will be between

speaker
Jesus
Investor – Cashtana Investments

like always our backlog transitions between um 12 to 24 months um on a schedule okay perfect yeah so we are trading right now at six million 6.5 million us uh with our backlog being higher than that even the deferred revenue um uh Can you just break down a little bit more about that referral revenue? I know that some components of it are reward fulfillment, others comes from licensing of our platforms. I don't know if you can give us how much comes from reward fulfillment.

speaker
Atul
CEO

Yeah, so I think, you know, if you look at our margin, right, it's at 59-60%, correct? 60% falls straight to the bottom line. And that margin, that's what the margin number is that we talk about, right? So, if you look at the backlog of 20 million and you apply, you know, a 60% margin rate to that, you know, you can assume like, you know, seven or eight of that would be rewards fulfillment.

speaker
Jesus
Investor – Cashtana Investments

Mm-hmm. And how much of that is recognized in deferred revenue line?

speaker
Atul
CEO

How much of the backlog is recognized in?

speaker
Jesus
Investor – Cashtana Investments

No, how much of the 7 million we have right now in deferred revenue, how much it comes from reward fulfillment?

speaker
Atul
CEO

That is a good question. I do not have that breakdown right now. I can pull it and send it to you afterwards.

speaker
Jesus
Investor – Cashtana Investments

Thank you at all. That would be amazing. Okay. My last question is about the customer concentration. We have always been highly customer-concentrated, about 15%, some of them. Now the three biggest customers are 40% of the account receivable. Should we be concerned about that at all, or it's just...

speaker
Atul
CEO

Where's the thing? I don't... So, where did you get your numbers from, I'm curious?

speaker
Jesus
Investor – Cashtana Investments

From the financial statements on the NDA.

speaker
Atul
CEO

Okay. Yeah, sure. So, that reflects, you know, the... Think of our customers, right? Take a Procter & Gamble, a Nestle, a Kellogg, which is now two companies. These might be a single customer, right? but they actually have a portfolio of brands, each with an individual budget, and could possibly be standalone businesses in themselves. All right? So it might look concentrated, and you're right, it is concentrated from that perspective of a corporate brand, but these are portfolio companies that we have the rights to sell into across the portfolio, right? So a company like Nestle or a company like P&G, you know, if it rolls up into that group, yes, it looks concentrated, but when you break it down into the brands that we work with, it's a little bit less concentrated.

speaker
Jesus
Investor – Cashtana Investments

So we still think more about the brands being our customers rather than... Right, because in marketing, all of the budget is at the brand level, not at the corporate entity level. That's really helpful. Thank you very much.

speaker
Malcolm Davidson
Interim CFO

I did want to Just to add one more comment there, Nev, is if you notice, year over year, we have really no bad debts. We've got a very good AR turnover. So it's, you know, we do need to disclose potential credit risk, but we've been very successful and have good relationships with our customers.

speaker
Jesus
Investor – Cashtana Investments

Thank you. Thank you, Michael. I hope that's all right.

speaker
Atul
CEO

Yeah, thank you. I owe you a call, which we will get to.

speaker
Jesus
Investor – Cashtana Investments

Sorry.

speaker
Atul
CEO

Anybody else? Okay, it doesn't look like there's anything on the chat. I guess with that, thank you, everybody. We will talk again at the Q2 filing. Appreciate your time this morning.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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