AT&T Inc.

Ladies and gentlemen, thank you for standing by. Welcome to the AT&T First Quarter 2019 Earnings Conference Call. At this time, all participants are in a listen-only mode. Later, we will conduct a -and-answer session. Instructions will be given at that time. If you should require assistance during the call, please press star then zero. I would also like to remind you that this conference is being recorded. I would now like to turn the conference over to your host, Michael Viola, Senior Vice President, Investor Relations. Please go ahead, sir.

Okay, thanks, Greg. Good morning, everyone, and welcome to the First Quarter Conference Call. Like Greg said, I'm Michael Viola. I'm Head of Investor Relations here at AT&T. And joining me on the call today is Randall Stephenson, AT&T's Chairman and CEO, and John Stevens, AT&T's Chief Financial Officer. Randall's going to provide an update of the key 2019 initiatives, and then John's going to cover our operating results. Then, of course, we'll follow that with a Q&A. Before we begin, I need to call your attention to our Safe Harbor Statement. It says that some of our comments today may be forward-looking. As such, they're subject to risks and uncertainties. Results may differ materially. And additional information is available on the Investor Relations website. Also need to remind you that we're in a quiet period for the FCC spectrum auctions, spectrum auctions 101 and 102. So we can't address any questions about that today. And as always, our earnings materials are available on the IR page of the AT&T website, and that includes the news release, investor briefing, 8K, associated schedules, et cetera. And so now I'd like to turn the call over to Randall Stephenson.

Okay, thanks, Mike. And we do appreciate you joining us this morning. I came to you back in January, and I outlined six priorities for 2019. And we have those again listed on the third slide. But if I could quickly summarize what I would tell you is in all six of these areas, we're either on track or well ahead of schedule. And the first one is, remember, I told you that paying down the $40 billion in debt that we took on to acquire Time Warner, that that would be our top priority. And we are on target to retire 75% of that by year end. This quarter, we generated free cash flow of $5.9 billion and brought our net debt down by $2.3 billion. And that puts us well on track for generating at least $26 billion of free cash flow for the full year. And then already here in the second quarter, we've sold our stakes in Hulu and Hudson Yards. That generated an additional $3.6 billion of cash. And then John Steem's team is doing their typical great job. They're driving down working capital and restructuring some collateral arrangements. And this is also adding significant cash flow. And it's giving us very clear line of sight to reaching our target of $6 to $8 billion from asset monetizations. So bottom line, we committed to driving our net debt to EBITDA ratio to around two and a half times by year end. And we are right on track for achieving that. Second priority was mobility. And we had another really strong quarter. And it continues to grow and build momentum with customers. Our wireless service revenues increased by 2.9%. EBITDA grew, and that's even with some significant accounting pressures. Our postpaid and prepaid phones grew very nicely, in turn remains low across both products. So all in all, I'd have to tell you I'm very pleased with our wireless performance. And then stabilizing profitability of our entertainment group. This was a must do for us this year. And John Donovan and his team are exceeding expectations. And not only are they stabilizing EBITDA, but they're growing it by nearly 7%. There was a small one-time item in there from a carriage dispute settlement. But even removing that growth was very healthy, I think around 5% excluding that. And so that was led by 8% growth in broadband revenues. I got to tell you our fiber product, the AT&T fiber product is doing very well in the marketplace. On the cost side, the team is doing terrific work on controlling content costs, promotion costs, and all the other operating costs. And then finally, some aggressive customer segmentation and targeting are driving some higher video ARPUs. And so I think what you should expect is as we work through the year, we'll continue to see declines in traditional TV subs, particularly those areas where we can't bundle with broadband. But as we get into the second half of the year, we roll out our thin client video product. It'll be a much lower price product in the marketplace. What I think you'll see is subscriber losses should lessen as we get into 2020. And then I think the DirecTV Now customer base, that's our streaming over the top product. That should be pretty stable for the rest of the year. We might see some slight customer losses in the second quarter as the price increases continue to flow through. But second half of the year should be decent. Bottom line, I remain comfortable that we're either going to meet or exceed our entertainment group EVT.target for the full year. And that's going to lay the groundwork for continued stability as we move beyond 2019. At WarnerMedia, it's been a really strong start to the year. Revenue growth was solid. Operating income grew by double digits. Our merger-related synergies are on track. And we expect to hit $700 million in run rate by the end of this year. Snakey and his team have reorganized the business to compete in a world of streaming and streaming content. We brought in some great new talent like Bob Greenblatt. He's a known commodity. He's running WarnerMedia Entertainment and is also leading the SVOD development project for us. And I got to tell you, I think he's one of the best around. And I couldn't be more excited to have him on board. Bob and his team's top priority is to develop our new SVOD service. And as we've discussed, this is a service that will be centered on HBO and significantly enhanced by the Warner Brothers Library, which is a very, very deep and prolific library. The closer we get to launching this service, the more excited I get. We're planning a WarnerMedia Day for everybody in the September to October timeframe. And we'll bring in all the executive team across from WarnerMedia. And we're going to give you a detailed look at the product. That includes the breadth of new and existing content. So just stay tuned for that. And we're making significant investments here. And we think our customers are going to love this product. Now, every facet of our strategy is built on a foundation of world-class connectivity. And a few years ago, we set out to build the best video delivery platform in the world. And we invested billions of dollars securing Spectrum licenses. And we made it among our highest priorities to go after and to win FirstNet. That's the national network for first responders. And today, our FirstNet build has now passed the halfway mark and is running well ahead of schedule. We now have more than 7,000 agencies signed up across the country with more than 570,000 subscribers. And those numbers are growing. This initiative, along with our vast portfolio of Spectrum, has catapulted AT&T into the leadership position in network quality. Over the last few months, AT&T has been recognized as both the best as well as the fastest wireless network. And FirstNet has enabled us to accelerate our 5G and fiber buildout. Our 5G service is now in parts of 19 cities. And we'll have 5G coverage nationwide next year. We're the only carrier to offer 5G service to businesses and consumers. And we're well ahead of our competition here. And our AT&T fiber network now surpasses 20 million locations. That's both consumers and businesses. And in short, our network investments are paying off and we're not done yet. Finally, Brian Lester and his team continue to grow Xander. That's our advertising business. Revenues were up 26%, including the AppNexus acquisition. They had strong EBITDA margins. And we're continuing to invest in new product development and capabilities as we integrate more of Turner's ad inventory. So we're very pleased with the progress we're making. Our strategy is working. Our key initiatives are on track. And you can expect strong execution on these priorities as we continue in the quarters ahead. And so with that, I'm now going to turn it over to our CFO, John Stevens. And he'll take you through the results.

John Stevens Thanks, Randall. And good morning, everyone. And, you know, again, thanks for being on the call today. Let me begin with our financial summary on slide five. The adjusted EPS was 86 cents in the quarter. Warner Media continues to be accretive. Mobility is adding customers. And we saw EBITDA growth in our entertainment group. Offsetting these positive items was about $400 million of non-cash impact from the reversal of RavRac and fulfillment deferrals. We expect those headwinds to continue throughout the year. And we've included all of those in our guidance. Adjusted earnings included higher interest expense from the Time Warner acquisition and the non-cash impact of lower capitalized interest as we continue to put additional spectrum into service in our mobility business. During the quarter, we also had a -to-market adjustment to our pension plan based on our expected distributions for the coming year. The five-cent impact reflects lower interest rates even though we significantly exceeded our returns on plan asset assumptions. Consolidated revenues came in at $44.8 billion, up 18% thanks mostly to the acquisition of Time Warner. The gains in mobility service revenues, Warner Media and broadband were offset by a foreign exchange impact of approximately $550 million and lower U.S. wireless equipment sales of about $175 million as well as a little bit of ongoing legacy product pressure. When you look on a pro forma basis, revenues were down slightly due entirely to the impact of foreign exchange and lighter equipment revenues. Without those impacts, revenues were up. Operating incomes showed solid growth and adjusted consolidated operating margins were .4% or up 170 basis points with strong growth in Warner Media and mobility and significant improvement in our entertainment group. EG's first quarter EBITDA puts us in solid shape to meet or beat our full year EBITDA target for EG. Our cash flows also continue to be impressive. Let's look at those on slide 6. Both our cash from operations and free cash flows saw strong growth. Cash from operations was up 24%, mostly reflecting Warner Media. Free cash flow was $5.9 billion. The addition of Warner Media operations obviously made an impact. For example, our securitization efforts got a lift to more than $1 billion for adding Warner Media to our program. This helped overcome $700 million in pressure from income taxes where in the first quarter of last year we received a significant refund from the December 2017 passage of tax reform. When you look at our free cash flow for the past 12 months, we're well over $25 billion. With a full year of time Warner, we have confidence in meeting or exceeding our $26 billion range cash flow guidance. Our dividend payout of free cash flow was about 63% in the first quarter, another healthy amount. We also continue to invest at high levels. The reported cap tax was $5.2 billion and total capital investment was right at $6 billion when you include $800 million of payments for vendor financing arrangements. We have been receiving favorable payment terms from several suppliers which allow us to be more efficient with our spending. You see that in our capital investment in the quarter. We had about $700 million of equipment assets put into service during the first quarter that we won't have to pay for and aren't included in our cap tax number because of these new vendor financing activities. As a reminder, payments made under our vendor financing obligations are classified in the cash flow statement as financing activities, not investing activities. I'll get into more detail about our leverage a little later, but our net debt declined a solid $2.3 billion in the quarter. In addition to strong free cash flow in the quarter, we amended many of our collateral support agreements with our lenders which allows us to reclaim most of the collateral posted for our foreign currency hedges. The net result was more than $1 billion in cash returned to us fully offsetting our vendor financing payments. We don't expect to post much additional collateral during the five years of these arrangements. In fact, we expect to get another $300 million or more in collateral returned to us in the second quarter. Let's now look at our segment operating results starting with communications on slide 7. Mobility turned in another solid quarter with service revenue growth, solid margins, and postpaid and prepaid phone growth. Our entertainment group got off to a good start in stabilizing EBITDA for the year. In fact, we grew at nearly 7% in the quarter thanks to broadband revenues growing more than 8% and tight cost controls. In fact, our broadband growth exceeded our legacy revenue change in the quarter. Communication revenues are up slightly when you exclude lower equipment revenues from the fewer smartphone upgrades and margins are up 20 basis points even with the accounting headwinds and lower business wireline EBITDA. Business continues to be impacted by legacy declines and then transition to lower margin services. The first quarter had a tough year over year compare and this year we had higher deferral amortization and a wholesale business customer default but we still posted $2.5 billion of EBITDA for the quarter. Now let's take a deeper look at our mobility results on slide 8. Solid service revenue growth drove wireless revenue gains even as equipment revenues dipped to the lowest upgrade rate in our history. Service revenues grew by nearly $400 million or .9% in the quarter and EBITDA grew by about 2% even with non-cash accounting headwinds of $200 million and subscriber gains in postpaid and prepaid phones. We grew postpaid phone net ads by 80,000 in the quarter, a significant improvement compared to a year ago and first that continued to be a tailwind to customer growth. In prepaid we had 85,000 phone net ads, our 17th consecutive quarter of growth. We continue to be strategic here as well focusing on the high value prepaid market. Cricket is our flagship brand in prepaid. It generated strong subscriber growth and had its lowest ever quarterly turn rate of less than 3%, down more than 60 basis points year over year. Prepaid revenue growth was solid, up more than 6%. We now have more than 10 million Cricket subscribers, double what we had when we acquired the company in 2014 with more than 17 million total prepaid customers under the umbrella of AT&T. Randall already mentioned our many network achievements but I will also point out that the percentage of new FirstNet customers is shifting to more customers new to AT&T and fewer migrations. Let's now look at our entertainment group results on slide 9. The headline in entertainment group is growing EBITDA and operating contribution. And we're confident we'll meet or exceed our target of stabilizing EG EBITDA for the full year. EBITDA grew by more than $180 million and margins expanded by 180 basis points to 24.7%, reversing a trend that we saw last year as the chart shows. A few things drove that improvement. First was good expense control, both on content cost moderation from some recent renewals and operational costs such as lower advertising expense and promotional spending. Also we had a one-time settlement of a prior year carriage dispute that helped the first quarter by about $40 million. So even without that one-time event, we had had growth of over 5%. Third, our video ARPU increased as we focused on higher value customers, produced promotions, and moved our pricing to market for both premium and -the-top service offerings. Advertising revenues also continued to grow. Our premium ARPU grew for the first time in five quarters, up more than 2%. And direct TV now ARPU was up more than $10 year over year. The number of premium TV customers on a two-year price block promotion declined by about $700,000 a quarter. We still have about 1.6 million customers left of that pricing and we'll work through those for the rest of the year. Our focus is on the long-term value customers. Secular declines and pricing moves we've made did result in fewer gross ads and 544,000 video subscribers. Changes to packaging and pricing in direct TV now impacted over the top that ads as well. So significantly less than the fourth quarter. Broadband revenues grew by more than 8% and contributed to EBITDA stability and growth. We've seen continued ARPU improvement in both video and broadband for the past year, helping us stabilize and grow EBITDA. We expect IP broadband ARPU growth to continue, but at somewhat more moderate rates as we lap the step up that we saw in the second quarter of last year. We gained nearly 300,000 AT&T Fiber customers in the quarter, bringing the total in service to more than 3 million. And we now pass more than 12 million customer locations with Fiber. For the quarter, we added 45,000 broadband customers. During the quarter, we updated our billing process for premium video and broadband customers. Customers are now billed and receive service for the full month when they stay, when they are in the last month of service, which is consistent with our content cost and mobility customer policies as well as the rest of the industry. This generated additional revenues for us and gave us additional time to win back customers. Customers in service at the end of the period were higher because of this change, about 117,000 subscribers in premium TV and 38,000 in broadband. We expect the video net-ed challenges we saw in the first quarter will continue. Achieving EBITDA growth in the first quarter was a tremendous accomplishment for our entertainment group team. We continue to have confidence that we will meet or exceed our EBITDA target for the full year. Let's move to WarnerMedia's first quarter results, which are on slide 10. WarnerMedia continues to exceed our expectations and had a strong start to the year. Revenue growth was up more than 3 percent and operating income once again showed double digit growth and nearly 12 percent with gains in all three units. WarnerMedia continues to be accretive to both earnings and free cash flow. Warner Brothers revenue grew by nearly 9 percent. The actual revenues increased primarily due to carryover revenue from Aquaman. Television revenues increased primarily due to higher initial telecast revenues. HBO revenues declined, mainly related to a carriage dispute with one of our distributors, but still realized operating income growth in the quarter. HBO's operating income was up due to lower programming costs. We continue to increase investment in high quality content. However, programming costs declined primarily due to the timing of content releases and some lower amortization expense. Internal revenues were down slightly. Subscription revenues continued to grow thanks to higher domestic affiliate rates, but this revenue growth was offset by ad revenue declines. Primarily from the every other year shift of the NCAA Final Four games. We are the Final Four games in the first quarter last year and report all that ad revenue. This year, CBS reported that. In years which CBS broadcast the Final Four games, we report our share as participation interest, not as ad revenue. That explains the difference, virtually all the difference in our ad revenues. With that, Turner's operating income was up 7%. Warner Media is set for a solid year. The final season of Game of Thrones is underway and viewership is breaking records. More than 17 million people turned in for the season premiere and to date, more than 27 million people have watched the episode. In fact, we added more HBO Now subscribers in the week leading up to the season premiere. In any other week in the services history. Those numbers will show up in the second quarter customer counts. We also had another successful airing of the March Madness and the NBA Playoffs are going full steam on TNT. Warner Brothers Shazam opened earlier this month and is doing well at both the domestic and international box office. And later this year, we have our next Godzilla movie, It, Chapter Two and then Joker to name just a few of the great movies slated to be released. Now let's look at Xander and Latin America results on slide 11. Still very much in the early days for Xander, but it continues to execute and expand. Revenues were up more than 26%, including AppNexus, our strongest first quarter growth in the last three years. Growth rates in this business tend to be seasonal and event driven such as election days with growing growth ramping throughout the year. Even dot margins continue to be strong and we continue to invest in developing our advertising platforms. We're making progress integrating the Xander marketplace across all of AT&T. Xander is now helping optimize Turner Inventory. Xander will also be working with Viacom as a result of our recent content negotiations. So we're excited about that. We've discussed many times the potential joint benefits of blending premium content with our data and distribution to take advantage of targeted and relevant advertising opportunities. These agreements can help distributors, can help content providers and most importantly help our customers. Turning to Latin America, we continue to deal with foreign exchange and local economy challenges. Total Latin American revenues and EBITDA were down year over year primarily due to those pressures. But on a constant currency basis and excluding Venezuela, revenues would have grown .3% on a comparable basis. In Mexico, we saw solid service revenue growth, which was offset by lower handset sales in the quarter. We're making good progress on our goal to achieve profitability in Mexico. While we still have plans for more improvement, EBITDA improved by $58 million year over year. We are improving operating income and maintain a line of sight for EBITDA to break even in the second half of the year. Coming into 2019, we adjusted our subscriber base in Mexico to reflect the impact of a double count from certain third party distributors and the sunset of 2G services. We continue to take operational steps to improve the quality of our sales and profitability. This includes focusing on higher value customers, adjustments to dealer commission structures, reduction in subsidies and targeted price increases. Each of these changes improves the long term value of our business but puts pressure on volume comparisons. Even with our focus on higher value customers, we continue to grow our subscriber base of nearly 18 million subscribers. Given our focus on quality, we expect to see continued net ad growth as churn improves. Foreign exchange significantly impacted VRIO, though revenues were flat sequentially. If you look at the results in cost and currency, revenues were up year over year and the business continues to be profitable and generate positive cash flow. The beginning of the year customer base was adjusted for the prior year after we identified and shut off a group of non-paying customers. VRIO net ads were down but our total subscriber base remained stable from a year ago. Now, before we get to your questions, let me give you an update on deleveraging. That's on slide 12. As you know, our goal is to get to the 2.5 net debt diva dot range by the end of this year through free cash flow, asset sales and overall cash management. And we're off to a really good start. First, our free cash flow, working capital and collateral agreement initiatives help us reduce net debt by 2.3 billion in the first quarter. Remember, the first quarter is usually our toughest quarter for free cash flow. We still expect our free cash flow after dividends to generate about 12 billion this year and expect to use it to pay down the debt. Second, we have significant asset sales that put us well on our way to our asset monetization target. And it includes the sale of our interest in Hulu for 1.4 billion, which closed on April 15th and the pending 2.2 billion sale of our interest in Hudson Yards, which was just announced. This puts us in solid position to meet our leverage target of the 2.5 times range by the end of the year. We're sharply focused on this. The teams have done a superb job so far and we expect that to continue through the rest of this year. Mike, with that, we're ready to take some questions.

Okay, thanks, John. Greg, we'll start with the Q&A and we'll take our first question, please.

Thank you. Ladies and gentlemen, if you'd like to ask a question, please press star then one on your touchtone phone. You will hear a tone indicating you have been placed in queue. You may remove yourself from queue at any time by pressing the pound key. If you're using a speakerphone, please pick up the handset before pressing the numbers. Once again, if you have a question, please press star one at this time. And one moment, please, for your first question. Your first question comes from the line of John Hudlick from UBS. Please go ahead.

Okay, great. Thanks, guys. Maybe a couple of questions on EG. First, maybe for John, the 5% growth, you know, adjusted growth on EBITDA was quite a bit better than we thought. And we were led to believe, given the price changes, that you would actually see improving trends later as the year progressed versus the first year. So would it make sense? I know you didn't really change the guidelines. You said there could be some upside, but I'm just wondering how should we think of the cadence of that as some of these price increases sort of work through the system there? And then maybe drilling down on the traditional sublosses, I guess we understand how now it's going to continue to moderate given what's going on with Game of Thrones and HBO. But on the traditional side, we're using $661 for losses this quarter, given the $117,000 sub-adjustment. First of all, is that the way to look at that? And then, Randall, in your remarks, you said things should improve in the second half. And then, John, during your remarks, you said that you'd still expected to see challenges. You know, what is the cadence of that? Should we be using the $661 this quarter as the base of losses going forward? And, you know, the $1.6 million still on promo, what's the cadence of guys coming off and adding to turn? How should we think of that line going forward? Thanks.

John, let me try this and let me let Randall kind of clear up what maybe I'll make clear. On the first one, EVA-DOT, it was really great growth. We did have, as we mentioned at one time, it was about $40 million, but EVA-DOT growth was close to $200 million, so it was only a small part of it. So it was really good, that growth. And we're pleased and have confidence that we're going to meet our goal of stability. We're not raising our guidance, but as Randall said, and I repeated, it's clear that we're on a line of sight to not only meet but exceed that target. So we're just being careful with our representations going out. We'll continue to, you know, balance things and continue to measure costs and go after high value customers. So we're leaving ourselves that flexibility, but we are clearly on track. I wouldn't suggest to you that you can draw a straight line out, but I feel really good about where we're on EVA-DOT growth. So that's my best attempt to make a direct answer. We feel very good about it. We continue to expect to meet our guidance. At this stage, I understand why you think we're going to exceed it. We'll let that happen. We're going to stick with our guidance as it is today with understanding that we're outperforming on many respects. With regard to the sublosses, I think of it as the 544 is the right number. I understand we pointed out the change in the billing, but remember that's just an item that continually gets refreshed and is always out there. So it's not a loss each quarter or an adjustment each quarter. In the second quarter, it just refreshes itself. So it's kind of just a timing item on a one-time basis. Secondly, we did price increases on an annual basis in January. So that affected, you know, all the customers got some price increase. That affected the linear. And we had about 700,000 customers impacted by the two-year price lock. As we go through the year, we won't have another annual price increase per se. So that'll have a, you know, that impact on customer accounts won't necessarily be there in that light. And then secondly, as we get through now down to about 1.6 million at the beginning of the year, 2.4 million on the price box, as we get through the rest of those, we'll see less and less impact from those just because we get through the process. We expect that process to continue through November, which is the two-year anniversary of the last time we had an offer on this. But we'll see a lot of that activity going through in the second quarter. That's the difference between the first quarter and the rest of the year in the sense of the annual price increase as well as the largest group of the 700,000 customers sitting by the two-year price lock. Fran, what would you add?

Yeah, on the subscriber losses, I said, particularly on DirecTV Now, our streaming product, that we put the price increases in. And we've seen the effect of that in the fourth quarter and the first quarter. Second quarter, you'll see that moderate. And I actually believe second half of the year, based on what we're seeing in terms of uptake in the market on the new platform and the new product, that we should have a decent second half of the year on DirecTV Now. On the traditional premium product, DirecTV, I said you should expect to continue to see losses as we move through this year. But we'll be launching second half of the year, the thin client, which think of that as our satellite replacement product. And why this is so important, it allows us to get into the market at a lower price point. When you look at the DirecTV churn, it's interesting. What you see is not people at the high end in terms of our poos that are churning. It's disproportionately at the low end and where we don't have broadband. And so this thin client gives us an opportunity to meet that low end with a better price point. And this should start to moderate the subscriber losses. And particularly as we get into 2020, we think this product is going to have a really good appeal for people down market in terms of their expectations of video pricing.

Thanks, guys. Okay, great. We'll take the next question, please.

Your next question comes from the line of David Barden from Bank of America. Go ahead.

Hey, guys. Thanks for taking the questions. I guess first, I guess a kind of a bigger picture question with respect to the DTC strategy. Randall or John Stanky, if he's on. A couple weeks ago, we saw Disney launch a DTC product or announce a launch with lower than expected pricing, bigger than expected losses, numbers came down, and the stock jumped 10%. Because people were looking at this as kind of a standalone Netflix being incubated inside Disney. And I was wondering if you guys could kind of address how you guys think about how the market would react to a similar announcement at AT&T. And if you could, at this stage, kind of dissect a little bit about what you think is good and strong about the Disney platform announcement and what's maybe vulnerable about their approach and opportunities you see for yourself to come into that market. I guess kind of on a related topic, could you talk a little about what, if anything, the Hulu sale might mean to the financials of the business? My guess is that you'll kind of see less losses from that flowing through to the earnings statement. And if you could kind of size that, it would be helpful for us. Thanks so much.

Sure, David. This is Randall. On Hulu, fewer losses and less capital requirements. No capital calls. So we received a billion four in cash and we're no longer in it. And so the capital calls go away, obviously. So on the Disney launch, I was impressed by what Disney did. Also, I thought the market reaction was an indication that people looked at what Disney would be able to bring to market in terms of original content, library of content, deep, strong brand content, and new and original content, talking about the licensing that they'd be pulling back in. And I think what it did is gave the market an appreciation that this is a viable -to-consumer product that will have good appeal for a broad number of customers, not just in the U.S., but around the world. And so I thought it was very instructive from that standpoint. From our standpoint, you'll be able to formulate your own opinion in September or October about what we'll be bringing to bear. But in terms of premium content, think about the HBO brand, in terms of breadth of content, consider the Warner Brothers library and the depth of that library, the new original content creation machine at Warner Brothers, which is really an impressive scale machine in terms of theatrical as well as TV productions. And we're actually quite optimistic that we have something from both a magnitude of content, breadth of content, depth of content, new and original generation creation capabilities that we believe we can bring to market and will have significant customer uptake. And we'll lay out for you those details in terms of what we think that looks like, what our expectations are for this product, including pricing and so forth. We're not ready to fully disclose all that yet. There's a lot of work being done. Bob Greenblatt is just getting his hands into this and working it aggressively. But I will tell you, we're very, very optimistic in the Disney announcement. It gave us nothing but more optimism in terms of what we think we'll be able to bring to market. Thanks,

Randall.

Thank you,

David. Okay, Greg, we'll take the next question.

Thanks. Your next question comes from the line of Simon Flannery from Morgan Stanley. Please go ahead.

Great. Thank you very much. I wonder if we could turn to wireless. Perhaps you could just update us on the outlook on the wireless service revenues for the rest of the year, another good performance and the ads turning around despite the churn continuing to be a little bit higher year over year. So talk us through the network improvements and how you're going to market to take advantage of that and how that should shape during the year. Any updated color on the 5G rollout? We haven't really seen a lot on the commercial side. So when do we see more, you know, kind of opportunities in terms of pricing plans and so forth? Is that when the sub-6 gigahertz chipsets come out? Thanks.

Sure, Simon. Let me take a run at it and ask Randall back me up on it. First of all, the wireless revenue outlook continue to be positive. Standby guidance, expect growth service revenues. We had a great growth, almost 3%, 2.9 in the first quarter. I will point out that, you know, last second quarter is when we saw some service revenue growth. So our compares get a little tougher in the second quarter and then a little bit more tough in the third quarter next year because of the growth we had last year. But that's all right. We'll still expect to grow it. It just has a little tougher compares. That's one. Two, why do we expect to grow it? Because we do expect customer net ads. This first quarter was the first time in, I think, five years we had positive post-paid phone growth. We had solid prepaid phone growth. I think probably close to 170,000 or so voice net ads in the first quarter. In total, it was really a great number for us. And again, it shows the impact we're having in the marketplace. So we feel good about the momentum coming out of that and that opportunity going forward. I'll give you a sidebar. Our reseller losses were as small as they've been in years, in quarters, I should say. Excuse me. So that's even showing an impact on that service revenue item. From a network improvements perspective, Randall mentioned the multiple awards that we're having. Anybody who's heard Mike and I do presentations know that we test the speeds walking down the hallways before our presentations. And it's working. And it's working. We get emails from investors and so forth. So it's having a real impact that we believe is impacting our ability to gain and retain customers. It's going to take a while to make sure we get that story fully understood. It takes a little while to convince people. So we're optimistic that we'll see the benefits later in the year. We're at 53% of our network buildout for FirstNet as of the end of the first quarter. We expect to get to 60% clearly by the end of the third quarter because that's the next billing milestone and payment milestone with FirstNet Authority. And as we've told you, we expect to get reimbursed. For us to get reimbursed, we've got to get that done. We expect to do that. We're well ahead of schedule. The team's doing a great job in that putting all that spectrum into use at once, maybe causing me some interest expense pressure, but it's working. And it's working in the quality of the network. 5G, we're at 19 markets today, operational standard, you know, using that 39 gigahertz millimeter wave. I will tell you, we still have plans to get a couple hundred when we have, if you will, a couple hundred million on our 5G evolution network coverage by the end of this year, but end of next year, we'll have over 200 million of our POPs covered on a 5G network. So our plans for 5G are going quite well. As we mentioned earlier, we don't expect that revenue to come until next year and the year after, but we're working on a number of things, whether it's the hospital and coordinating medical centers, whether it's in the factories, whether it's the whole host of automated, if you will, campuses for our big customers. We're seeing lots of really good progress with that, but from a revenue perspective on a company of our size, we're still, we're very optimistic. We're leading in 5G, but we'll see those revenue impacts growing over next year and into the 2021 timeframe.

I would, Simon, I'd add that this is the wireless piece, the network quality piece, is probably the area within our business where I take more satisfaction than just about anywhere else. And this has been a long time coming. We've been investing billions. As you know, we've invested tens of billions of dollars in building the spectrum portfolio. And so bringing on FirstNet and having the opportunity to begin turning up all that spectrum as we're going across the country and turning up FirstNet is having exactly the impact that we hoped it would have. And it is changing the value proposition for our customers. The value proposition is now one of quality and speed and delivery of video. And, you know, we're not going out and doing a lot of aggressive promotions and we're not doing pricing to try to get customers to stay and come onto the network. It is happening just organically and by virtue of the strategy that we implemented. The 5G evolution product that we have out there, as we turn all this spectrum up and put the new technology on, MIMO and so forth, our competitors hate it, but it's having exactly the effect that you want it to have. Our customers see this tag and they go do a speed check and they're seeing 80, 90, 100, 150 megs speeds depending on where they are. It is truly a step change difference in product capability. And it's having exactly the effect that we had hoped. And so of all the areas that I look at right now and say I'm pleased with, this is the number one area that I'm most pleased with. Obviously second would be getting the entertainment group EBITDA stabilized and actually growing. And we're feeling really good about that as well. But this is really, really an important accomplishment for us. Great. Thank you.

Thanks, Simon. Great. Ready for the next question?

Your next question comes from the line of Phil Cusick from JP Morgan. Please go ahead.

Hey guys, thanks. Two follow-ups. Can you dig first into the wireless growth and help us quantify what FirstNet is doing for the sub line? And then a follow-up on the video side. Can you expand on your relationship with the NFL in particular on the exclusivity of Sunday Ticket? Thank you.

Sure. Wireless growth. We're having a lot of success with FirstNet, even with only 50% of the nation now completed in terms of the network build. And you heard 570,000 subscribers and John articulated that we've hit a threshold where more and more of those are coming new onto the network. They're not just migrations onto our network. And what we are finding is the FirstNet community. We put some very attractive offers out there for their families. And so every FirstNet subscriber that comes onto the network, I think the latest number, John, is we're getting two

family

members with it. And so this is driving a not inconsequential impact on subscriber gains, the network quality being the best and FirstNet being a main driver of it. So FirstNet is going to be a very important strategic element for us for a number of years to come. And we continue to be more enthused about it than when we won the bid and won the deal. In terms of the NFL, I think we're not allowed to discuss much, but the exclusivity should remain as we go forward on DirecTV. You probably saw news that the NFL network was taken down on our U-verse network. And look, we're heavily invested in the NFL on DirecTV, but we're limited to carrying the Sunday ticket just on DirecTV. And so our customers that have a high affinity to the NFL, we tend to have them over on DirecTV. When you look at the NFL network, there's some costs attached to that. And when you consider the games on the NFL network or the NFL draft, our customers can watch the NFL draft on ABC. They can watch the Thursday night games on Fox. And so it's all stuff we carry. And so the NFL network was for a product, U-verse, that was not allowed to carry the Sunday ticket. It just didn't really make sense to continue carrying it over there. So it'll save some content costs and we'll give our customers access to the NFL through other mediums. If they really are a NFL-centric customer, we'll move them to DirecTV.

Got it. Thank you. And at one point, you talked about bending the content cost curve on DirecTV. You re-signed Viacom. Is there something coming that you think might bend that curve, or we should be looking at it sort of linear from here?

So we have nondisclosures generally on these deals. But what I would tell you is that the content costs or the content deals that we have negotiated over the last few months have all been curve vendors. And we feel good about where we're coming in. And I think the margins on Entertainment Group are reflecting that. So bottom line, I am satisfied with the progress that John Donovan and his team are making on the content deals as they're coming up and getting them re-crafted, make sure we can distribute them to all of our various platforms and controlling the cost curve.

And remember, Phil, the ability to work with them on that side of it, all the content distributors have more advertising minutes than we as the distributor do. So if we can use our advertising resources to increase our POOs and our advertising dollars like you've seen with Zander's growth, and then we can offer that to the content guys, there's a different, there's a solution to the situation where they can gain advertising revenues and not have that be content costs but still be revenues for them. And both of us benefit, as do the customers. And quite frankly, we're really excited about Viacom. As we said, we're working at Zander with Viacom on things just like that. So there's solutions here that are to be mutually beneficial to all three of the parties, the distributors, the content providers, and the advertisers. So it's, you know, it's a put a lot of work into it and the team's doing a great job. But we believe that there are solutions here that make sense for everybody.