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AT&T Inc.

Q22021

7/22/2021

speaker
Operator
Operator

Ladies and gentlemen, thank you for standing by. Welcome to AT&T's second quarter 2021 earnings call. At this time, all participants are in listen-only mode. If you should require assistance during the call, please press star, then zero. An operator will assist you offline. Following the presentation, the call will be open for questions. If you would like to ask a question, please press one, then zero, and you'll be placed in the question queue. If in the question queue and you would like to withdraw your question, you can do so by pressing the 1 and then 0. As a reminder, this conference is being recorded. I would like to turn the conference call over to your host, Amir Roswidowski, Senior Vice President, Finance and Investor Relations. Please go ahead.

speaker
Amir Roswidowski
Senior Vice President, Finance and Investor Relations

Thank you, and good morning, everyone. Welcome to our second quarter call. I'm Amir Roswidowski, Head of Investor Relations for AT&T. Joining me on the call today are John Stanky, our CEO, and Pascal DeRoche, our CFO. Also joining us for the Q&A portion of our call are Jeff McElfresh, the CEO of our communications group, and Jason Kylar, CEO for WarnerMedia. Before we begin, I need to call your attention to our safe harbor statement. It says that some of our comments today may be forward-looking. As such, they're subject to risks and uncertainties described in AT&T's SEC filings. Results may differ materially. Additional information is available on the Investor Relations website. And as always, our earnings materials are on our website. I also want to remind you that we are in the quiet period for the FCC Spectrum Auction 110. So unfortunately, we can't answer your questions about that today. With that, I'll turn the call over to John Stanky. John?

speaker
John Stanky
CEO

Good morning everyone and thanks for being with us. At the risk of being repetitive or I guess consistent depending on your take, the framework for what I want to cover today should be familiar to you. It's been four quarters since we articulated a simplified strategy and how we planned on evaluating our success going forward based on three priorities. First, we wanted to grow subscriber relationships through our three market focus areas of 5G, Fiber, and HBO Max. Second, we initiated an effort to transform our business to be effective and efficient in everything we do so that we could allocate increased resources to support these focus areas. And third, we committed to deliberate capital allocation to support increased investment and growth, improve returns, narrow our operating focus, and restore flexibility to our balance sheet. To achieve these priorities, we made some difficult near-term decisions to set our businesses up for success in the coming years. And that success is defined by improving our competitive position through the investment in best-in-class products and experiences for our customers. By doing so, we believe the execution of this strategy will drive better returns and profitable long-term growth. Let's look at what we've achieved in the past year on slide four. We've made notable progress on each of our priorities. In wireless, we're gaining share, lowering churn, and had our best 12 months of post-paid phone net ads in more than a decade. And we just posted record quarterly wireless EBITDA. In fiber, customers have similarly responded to the combination of a premium service at attractive prices, and we've grown our base by more than 1 million subscribers. By year end, we'll have expanded our fiber footprint by 3 million consumer and business customer locations. And just over a year after launch, we've grown our domestic HBO Max and HBO subscribers by 10.7 million. We've transformed HBO from a $6 billion business that was not growing to an $8 billion run rate business that grew at nearly 40% this quarter. We've also made solid initial progress in our cost transformation efforts, which have produced $2 billion in savings that we've reinvested into our core growth areas. We're streamlining our operations and effectively growing digital fulfillment channels. Our NPS scores have improved significantly and our fiber customers continue to rate us number one in customer satisfaction. Churn levels have dropped substantially too. Our second quarter postpaid phone churn matched a record low. And in broadband, we had our lowest churn on record and the highest second quarter fiber gross ads ever. At WarnerMedia, We continue to deliver great content. In the first half of the year, we introduced hit series such as Mare of Easttown and Hacks. And our lineup in the back half of the year is even stronger with new seasons of popular series such as Succession, Raised by Wolves, Curb Your Enthusiasm, and Love Life. That's on top of the day and date movies we'll have on the platform such as Space Jam, A New Legacy, The Suicide Squad, Dune, and Matrix 4. When the Emmys were announced last week, HBO Max and HBO led the field with 130 nominations, the most of any network or platform. In total, WarnerMedia received more than 180 nominations. I'm really proud of the way the team is executing. And speaking of good execution, we're seeing indications that our DirecTV deal with TPG might close in the next few weeks ahead of what we expected. Also, We're pleased with the new management team's ability to exceed operational expectations since we announced the transaction. Our intention with WarnerMedia is the same. We want to hit a strong exit velocity for both of these businesses, at which point the combination with the right partner only expands the respective opportunities for success going forward. And we continue to invest at strong levels. more than $60 billion in the last 12 months in 5G wireless, including spectrum, fiber, and premium content. Finally, we announced or closed a number of non-core asset dispositions, supporting our path to balance sheet flexibility. At the same time, we've positioned each of our three major businesses, AT&T Communications, WarnerMedia, and DirecTV, with the right capital structure, the right assets, the right management team, and in the case of the latter two, the right partners to optimize their returns to drive material value creation going forward. These decisions were not easy, and in some cases, they compelled us to rethink how to best deliver returns to our shareholders, leading us to balance long-term value creation with an attractive dividend. As our second quarter results demonstrate, the momentum in our strategic areas of focus is real, supporting our view that we have the right business strategy and capital structure in place for longer-term success. Today, we're updating our 2021 outlook for our consolidated business, but our work's far from over. We know that consistent execution is the only way to win and keep our investors' confidence in the strategy we put forth, and I couldn't be more pleased with the progress we're making. I'll turn it over to Pascal to discuss the details of the quarter.

speaker
Pascal DeRoche
CFO

Pascal? Thank you, John, and good morning, everyone. In the second quarter, we saw impressive growth across mobility, fiber, and HBO Max. We added nearly 800,000 postpaid phones. That's our best second quarter in more than 10 years. Subscriber momentum continues to be strong, and we continue to take share. Gross ads are up, churn is at record low levels, and our average promotional spend per net ad is significantly lower than a year ago, thanks to the consistency in our offerings. The story with Fiverr remains much the same. We continue to see solid subscriber growth with most of those customers new to AT&T, and broadband revenues grew more than 8%. HBO Max continues to exceed our expectations. Having surpassed the lower end of our global subscriber target six months ahead of plan, we are now raising our expectations to 70 to 73 million global subscribers by the end of the year. We also launched our domestic ad-supported version of HBO Max, as well as our international offering in 39 Latin American territories at the end of the quarter. That sets us up for additional customer growth as our addressable market expands. Let's now turn to slide seven for our consolidated financial results. Last year, we saw the brunt of the pandemic's impact on our Q2 results. While the pandemic is still having some impact on our results, we're seeing our businesses emerge stronger than before with growth accelerating in our market-focused areas. Revenues were up more than $3 billion or 7.6% from a year ago. Gains in WarnerMedia, Mobility, and ConsumerWireline more than offset declines in video and legacy business services. Adjusted EBITDA declined mostly due to pandemic-impacted timing of sports costs in last year's second quarter. We'll talk more about that in a moment, but we expect most of that to reverse itself next quarter. In fact, we expect consolidated EBITDA to be flat to up modestly next quarter and improving thereafter. Adjusted EPS for the quarter was 89 cents. That's up more than 7% year over year. This includes about $200 million of pre-tax gains, principally from mark-to-market gains on benefit plan investments. Adjustments for the quarter included a $4.6 billion pre-tax non-cash write-down of the Brio assets based on our sales transaction announced yesterday. Cash flows continue to be resilient. Cash from operations came in at $10.9 billion for the quarter. Free cash flow was $7 billion, even with a $2.4 billion increase in WarnerMedia cash content investments. Our dividend payout ratio was about 55%. Cash flows this quarter were also impacted by the capitalization of interest of about $250 million associated with our recent C-band spectrum purchases, which are recorded as investing activities. This accounting treatment stops once the spectrum is deployed. Let's now look at our segment operating results, starting with our communication business on slide eight. Our communication segment grew revenues driven by gains in mobility and consumer wireline. Mobility growth continues to accelerate, and we delivered another terrific quarter. Our simple post-paid phone offers continue to resonate with customers. Revenues were up more than 10%, with service revenues growing 5%. Post-paid phone churn matched a record low. And we continue to have strong customer growth, especially in our post-paid phone base. Our post-paid phone customer net ads improved by nearly a million year over year. And EBITDA is up 200 million, our highest EBITDA quarter on record. This growth came without a material return in international roaming revenues. and a difficult comparison to last year's Q2 that included more than a hundred million of gains on tower sales. As you think about the balance of the year, keep in mind, we are expecting a normal handset introduction cycle in the third quarter versus last year's fourth quarter launch. Also on the timing front, we expect our recent agreement with DISH to provide a boost to wireless service revenues in 2022. Business Wireline continues to deliver consistent margins and followed EBITDA, even as customers transition away from higher margin legacy services and products. We saw a sequential improvement in both EBITDA and EBITDA margins. Year-over-year comparisons were impacted by benefits related to the pandemic in the year-ago quarter. We expect similar challenging comps in the third quarter. However, with continued product rationalization and cost management, we're very comfortable with maintaining business wireline margins in the high 30% for the remainder of the year. Our fiber growth continues to be solid. We added 246,000 fiber customers in the quarter. Broadband offer grew by 6.1% year over year. Our aggregate fiber penetration rate is now more than 36%. up from about 31% a year ago. And nearly 80% of net ads are new AT&T broadband customers. We've reached a major inflection point in our consumer wireline business. Broadband revenue growth now surpasses legacy declines. This helped drive consumer wireline revenues up 2.9%. We expect broadband revenues to continue to outpace legacy declines. EBITDA trends are also expected to continue improving as we make our way through the second half of the year. Let's move to WarnerMedia's results, which are on slide nine. We feel really good about our execution at WarnerMedia coming out of the pandemic. Subscription, advertising, and content revenues have accelerated. Customers love HBO Max, and subscriber growth is exceeding expectations. And we had a successful launch of both our ad-supported and international HBO Max offerings late in the quarter. Revenues were up more than 30% thanks to higher subscription, advertising, and content revenues. Direct-to-consumer subscription revenues grew nearly 40% reflecting the success of HBO Max. Advertising revenues were up nearly 50% driven by sports. And upfront negotiations so far have been really strong. Content and other revenues were up 35% reflecting the recovery of TV production and theatrical releases. The return of sports had a big impact on advertising revenues and EBITDA in the quarter. In fact, sports contributed more than $400 million of advertising revenues, and we incurred sports costs of $1.1 billion in the quarter. So discrete losses from sports increased more than $600 million year over year due to last year's suspension of sports in the second quarter. We expect most of that to reverse itself in the third quarter, as the prior year third quarter included the restart of the NBA season. We now have 47 million domestic HBO Max and HBO subscribers, and more than 67 million worldwide subscribers, and domestic carpool is just a little less than $12.00. Our ad-supported international offerings were launched too late in the quarter to have much of an impact on the second quarter results, but we're enthusiastic about their prospects given the initial receptivity. As mentioned earlier, we are raising our subscriber growth expectations for the year. We're seeing good momentum, especially in our Latin American markets. We expect most of our subscriber growth for the remainder of the year to be from lower ARPU subscribers in that region. To lean into HBO Max Fast Start in Latin America, we may push back our launch in some European markets until early 2022. This shift is factored into our revised HBO Max subscriber guidance for the year. Now let's shift to guidance. As John mentioned, we updated our consolidated guidance for the year. Let's discuss that on slide 10. As a reminder, our guidance for 2021 is on a business-as-usual basis and includes a full-year contribution from DIRECTV. Based on the momentum we're seeing across our operations, we now expect consolidated revenue growth in the 2% to 3% range, up from the initial 1% guidance. We also expect wireless service revenue growth of 3% for the year, up from about 2%. Adjusted EPS is now expected to increase in the low to mid single-digit range, That's up from our earlier guidance of stable with 2020. Gross capital investment expectations remain in the $22 billion range, and we now expect about $27 billion in free cash flows for the year. Also, we now have better clarity on the projected close of the DirecTV transaction. We expect the transaction to close in early August. Here's the expected impact from excluding five months of DirecTV on the consolidated financial guidance we just laid out. Revenues are expected to be lowered by $9 billion. EBITDA is expected to be lowered by a billion. Free cash flow is also expected to be lowered by about a billion, equating to $26 billion for the full year. We expect no change to our updated Adjust VPS guidance as benefits from the accounting treatment related to the NFL Sunday ticket are largely expected to be offset by certain fixed costs that were previously allocated to DIRECTV. Capital investment guidance is also expected to remain the same. Obviously, the actual financial impact could vary depending upon DIRECTV's performance, the actual close date, and other considerations. We recognize the financial structure of the DirecTV transaction is complex. That is why we included some incremental details on cash and dividend distribution terms in our press release. Shortly after we close the deal, we plan on providing pro forma historical financials to help your modeling going forward. Amir, that's our presentation. We're now ready for the Q&A. Amir Al- Thank you, Pascal. Operator, we're ready to take the first question.

speaker
Operator
Operator

Amir Al- Of course. And our first question today comes from the line of John Hudlick with UBS. Please go ahead.

speaker
John Hudlick
Analyst, UBS

Okay, great. Thanks. Good morning, guys. Anything you could tell us about the details of the wholesale deal with DISH? You know, specifically, just any thoughts? I know, Pascal, you mentioned that it would affect revenues in 22, but just specifically, Do you guys expect to take all of that traffic onto your network? And maybe if you could give us a sense on when it should start to migrate or over what timeframe you'd see that. And then also, as part of that announcement, there is some details about some spectrum that you guys could utilize from DISH. Is that the 700 megahertz spectrum? that you'd have access to. And maybe if you could give us some details on how quickly that could be put into, it could be lit up and sort of used by AT&T Mobility. It'd be great. Thanks.

speaker
Jeff McElfresh
CEO, Communications Group

Sure, John. So first, let me just kind of start out and step back and say, you know, having watched some of the comments over the last couple of days, let me frame one thing. We have been in the wholesale business since as long as I've been working for this company. in the wholesale business has been very good to our company and it's a very important element of how we manage our returns and how we kind of think about attracting the right kind of scale in our business moving forward and that's both true in the fixed and wireless business and we've been cognizant of percentages of traffic that we have in various aspects of our business and always try to maintain a balance and I would say My experience with this company and looking at the relationships we've had from a wholesale perspective, we've always managed to strike relationships that we think are win-win relationships for parties involved. Second thing I would say is I believe that DISH is going to be a company that in their business model and what they choose to do moving forward is going to be successful one way or the other. And my point of view when we start thinking about a wholesale business is When somebody's going to be successful, it's always nice for us to be successful along with them. We think there's a creative way to do that that drives a reasonable return back into the business and, again, manages the balance of that traffic and the aggregate of the business. And I think we've achieved that in this case. And, frankly, given the nature of their business and where they are in its maturity and what our interests are and, ultimately, aggregating as much traffic on our networks as possible. I'm looking forward to demonstrating to DISH that we can be a good partner and that we can carry the right kind of traffic. And we can do things to help them grow their infrastructure over time on parts of our network where they may not have ready access to infrastructure that we can ultimately support them with. And I think that's a good thing for AT&T over the long haul, given the nature of our business and what we've done. and the balance that we like to keep between retail and wholesale traffic. The construct around this particular agreement, as you should think about it, is, as you know, it was set up so that as DISH continues to build their own infrastructure for own and operate, they need places to put traffic. And so while this is a 10-year agreement that's discussed, I think, in the disclosures is a minimum commitment per year, one should think about this as probably being something that's more front-end loaded than back-end loaded in terms of how that commitment retires. And I think you should also think about it in terms of DISH has established with us a minimum annual commitment. That's not necessarily the annual commitment or the maximum annual commitment. And a lot of this will be based on our effective performance with them and Ultimately what they choose to do in the market, but frankly we'd aspire To possibly see that you know be something greater than what those minimum levels are that have been put in place But this was a comfortable construct that I think both parties could agree to to get started and establish all the practices and processes that are necessary to have an effective wholesale arrangement like this and I think that we we need to demonstrate that we can do well and and ultimately see that grow. I don't want to speak on behalf of Dish or Charlie. I'm sure he will when he has a chance to comment on that, but I believe one of the reasons they viewed this as being a good move for them is their assessment of where things were in the industry. They felt like we could be a very capable and more capable partner than their current arrangement, and they have motivations for a business reason to continue to deepen that relationship with us. I would go on to say, as we think about what we do with them on this relationship going forward, there are a lot of options that we can explore. Spectrum is certainly one that's open. We have a variety of spectrum licenses where our existing radio infrastructure can ultimately deploy and put to use some of their spectrum. That's been done through the pandemic. We have options to do some of that as well as we move forward. And look, I don't think any of us know over the course of a longer-term relationship what's going to happen to other regs and specs on spectrum. And I think parties will keep their mind open as those evolutions occur and look for some other options to pursue. But right now, we know what we need to do with the wholesale agreement that, frankly, is really no different than any other wholesale agreement that's in the market, like what maybe Verizon does with cable or what we've done with other entities that have elected to use this on a wholesale basis. Jeff, do you want to add anything to that? Your team did a great job pulling it together.

speaker
Jason Kylar
CEO, WarnerMedia

Is there anything you would add? John, I think you covered the broad strokes of it. I would just say the cadence between the two organizations and getting ready to begin migrating this traffic towards the latter part of this year and ongoing into 2022 has been very positive. I think the comments from the operation have been that the AT&T network has got the capacity and the coverage, and with all of the investments that we have made over the last several years, we can actually afford to do something like this and not worry so much about our spectrum position. And our technology migration that we've got experience in and upgrading from 4G to 5G and making those transitions seamless is something I think the DISH organization is looking forward to working with us on.

speaker
Jeff McElfresh
CEO, Communications Group

I don't think anybody around here is upset about taking $500 million a year out of a competitor's pocket either.

speaker
John Hudlick
Analyst, UBS

Gotcha. Okay. Sounds good, guys. Thanks.

speaker
Amir Roswidowski
Senior Vice President, Finance and Investor Relations

Thanks very much, John. Operator, if you can move to the next question.

speaker
Operator
Operator

We do have a question from the line of Sean Flannery with Morgan Stanley. Please go ahead.

speaker
Sean Flannery
Analyst, Morgan Stanley

Yeah, thank you very much. Good morning. I wonder if we could get a quick update on the WarnerMedia discovery deal, any updates on timing, regulatory process, tax status, structure, et cetera. And then for Jeff, you did an interesting deal around the 5G core with Microsoft Azure. It would be great just to learn more about the details of that, any numbers you can give us and the opportunities that that gives you. Thanks.

speaker
Jeff McElfresh
CEO, Communications Group

Is that a legal name change, Simon, or is it just Simon2.0? We'll figure that out on the transcript, yeah. I think the net of where we are in the discovery process is no news is good news. We're basically tracking through the process as we would expect to do, and I think you're probably familiar enough with these things that right now it's a lot of work with the regulatory agencies and document production and providing information that's responsive to their request so that they can begin their reviews. And all that is underway. There's nothing we see in that that's been particularly problematic, nor is it far enough along where I think you can effectively say that anybody has developed any position or point of view on something. So we continue to move through it. I will tell you internally, all the normal steps are going on to be prepared operationally for when we would expect an approval. I think as I indicated when we announced the transaction, Simon, we expected it was going to be next year and probably close to a full year of review to get this done. And I don't have any reason to suggest it's going to be anything other than that at this point. We've had some interesting and pleasant surprises in some cases. I think we moved through the direct TV process a little bit faster than what we had expected. It's not a complicated transaction. I think that certainly supports it. And if we were to be fortunate enough to do that because of the straightforward nature of the transaction, we'll take it and we'll be prepared for that if that were to happen. But at this point, I'm expecting it's going to be a full and fulsome review and we'll run through the process as we normally do and get to the end of it and probably have, as we approach the latter part of it, a little bit more insight for you as to what's going on. It's just a little early. Jeff?

speaker
Jason Kylar
CEO, WarnerMedia

Yeah, Simon, on the Microsoft transaction, I think it's appropriate to point out that AT&T and Microsoft, we've got a very deep and wide-ranging strategic relationship between the two firms. And this particular deal that you referenced is just another example of how we choose to partner with companies like Microsoft who have expertise in doing things. They do this day in and day out for a living, and that is scaled compute. And as you know, over the last several years, our labs organizations and our network team has been hard at work virtualizing our core network functions. What this deal essentially does is it brings Microsoft to the edge of our network in supporting our network workloads at a scale level for efficiency. And as a partner in this, our engineers and their engineers are developing this solution on a broad scale across the business, across the network. We're going to enjoy some anchor tenant benefits from that. We're not disclosing any specific financial details, but one thing that we are not doing, and I've kind of read this in the trade and the press a bit, is we're not outsourcing our core network function. We are relying upon Microsoft to develop scaled compute and storage capabilities at the edge while we retain control of our network stack and the kinds of services and products that we're going to offer to the market. As John has shared over the last four quarters, our focus here is to put our energy on the things that differentiate our service. By doing this, it enables us to reallocate resources that were once attempting to build scaled network cloud compute capabilities. We rely on Microsoft for that in their Azure for Operators capability going forward. Product development teams and our engineers really work on the service layer and the kinds of products and services that we intend to provide with our fiber and our 5G network to consumers and to our enterprise customers. Any color on timing? No, we've not disclosed product launches or capabilities. This deal just got announced, and it's in the process right now of the integration of the two teams. Thanks a lot.

speaker
Amir Roswidowski
Senior Vice President, Finance and Investor Relations

Thanks very much. Operator, can we move to the next question?

speaker
Operator
Operator

And we do have a question from the line of David Barden with Bank of America. Please go ahead.

speaker
David Barden
Analyst, Bank of America

Hey, guys. Thanks so much. Maybe two if I could. The first question is, Pascal, thanks for the information about what the prospective impact of the DTV disposition might be. I guess a helpful mirror image of that would be what kind of EBITDA and free cash flow from DTV is baked into your current outlook as you've laid it out here today. And the second question is, obviously, two new factors impacting the earnings outlook. One is changing Rio from operational to asset held for sale and the benefit from depreciation there. And then the new kind of approach towards capitalized interest and having taken down the interest expense. Could you talk about what those two factors are doing to inform the new earnings growth outlook? Thanks.

speaker
Pascal DeRoche
CFO

Sure thing, Dave. On DTV, we have not provided detailed guidance yet, but as we said, once the transaction closes, we will provide details to help with the modeling. In terms of RIO, you said that you asked about the impact of stopping depreciation and amortization. Think about it as one to two cents for the balance of the year, so not significant. And capitalized interest, as you saw in my remarks, I said that it's about $250 million in Q2, so think about that as being the zone you should model going forward.

speaker
David Barden
Analyst, Bank of America

Thanks. So if I do that math, it kind of suggests that the that for the balance of the organization, it's still kind of more stable as EPS while you kind of drive the top line. Is that fair?

speaker
Pascal DeRoche
CFO

I think that's fair. But remember, we are stepping up our investments significantly across the board in mobility, fiber, and HBO Max. So some of this is self-imposed by the investments we're making, and you're seeing the delivery of the return to the top line. And over time, we expect... through continued transformation effort and continued revenue growth, we're going to drive operating leverage, which should translate into EBITDA improvements. And I said this in my comments, we expect next quarter EBITDA to be flat up modestly. This is really, really a good outcome. The businesses are, we're investing fully in our businesses and we're delivering returns as evidenced by the revenue growth. And we're optimistic that all of that is going to translate into profit growth and cash going forward.

speaker
Amir Roswidowski
Senior Vice President, Finance and Investor Relations

Great. Thanks, Dave. Thanks very much, Dave. Operator, if we can move to the next question.

speaker
Operator
Operator

And we do have a question for the line of Phil Cusick with JP Morgan. Please go ahead. Hey, guys. Thanks.

speaker
Phil Cusick
Analyst, JP Morgan

First, John, you know, there are a lot of questions about the retention promo you launched last year, and it keeps running. But maybe talk about what else has changed in the wireless go-to-market strategy aside from the retention promos in the last year. And then what do you see driving the industry strength this quarter as well? And then quick follow-up, do those boost customers, will most of them need new phones to come to your network, or can you just convert them without a new phone? Thank you.

speaker
Jeff McElfresh
CEO, Communications Group

So, Phil, since I have Jeff right here, I'm going to go ahead and just have him address it since he was this day in and day out.

speaker
Jason Kylar
CEO, WarnerMedia

Yeah. Hey, Phil. Appreciate the question on the wireless business. We've been operating in this go-to-market model for the past four quarters. And I've got to tell you, it just continues to prove to be sustainable. The way I think about it, and I'd encourage you to think about it, is three simple elements. And the first is, We have simplified our offers in the market, and we have remained consistent in our offer constructs over the last four quarters, despite really a highly active and a competitive environment. But the second element that I think is sometimes overlooked is our persistent focus on the customer experience. And that is execution across our sales and distribution channels, Our newly formed, a year ago, customer advocacy teams working the grind on improving the experience of our products and our services, and then our network organization that just continues to put the capital into the ground and drive, for a third year in a row, the nation's best network. And those two things combined have responded in continued positive responses from the market and customers. both our existing subscriber base, as I think all are aware of, but also those of other competitors who are choosing to join the AT&T network. And we've been able to achieve and sustain taking share in multiple segments. It's across the board. It's not in any one particular segment. We're growing in consumer. We're growing in small business. We're growing with our FirstNet position. We're growing in enterprise. And as Pascal mentioned earlier, we've set a 10-year record for net ad growth here in the second quarter. But we've also set a record for our churn and the NPS results that customers are giving us for our wireless products and services. And so, in short, the customers themselves are telling us that we're doing something right. When you grow the top line revenue growth through the subscriber growth, remembering that we are third place in market share. We've got just a little over 27.5% of the market. Our growth trajectory right now is roughly 35, 36% share of net ads. We're doing it also efficiently. And through our transformation program and our distribution optimization, we're able to mine dollars out of the operations to support this growth and drive EBITDA growth at record levels here in the second quarter, year-over-year as well as sequentially. And so this operating leverage that we've achieved gives us confidence that this model is sustainable, but we've got a lot of work to do. As I mentioned, we still have a third-place share position in the market. We haven't made our way fully through upgrading our existing customer base on unlimited plans. We still are early in the cycle of upgrading our base on the 5G devices, and so teams are doing a great job. We are satisfied and feel very strong about our position in the market, but we're staying focused on what customers want, and as long as we're getting the positive response, we're going to stick with it.

speaker
Jeff McElfresh
CEO, Communications Group

In terms of the overall strength in the market, Phil, you know, I probably, I don't think there's any one particular thing I'd look at, but there's a number of factors. One, obviously, many people are flush with probably incremental cash and what they might have otherwise have had for a variety of different reasons. And they look for things to spend the money on. And I would say that generally speaking, you know, these are high value, high utility services that we sell and I can understand why on the margin people may make a decision around that. I think secondly, the post-paid strength. You know, clearly there's been some suppression in the prepaid market as I think value and things occur. There's been some movement in that direction. Third, look, you've got to adjust some of these numbers in the industry when you think about how many customer lines are actually, you know, what I would call an economic decision of paid for versus not paid for. And, you know, that probably is having a little bit of an impact on the aggregate numbers. Jeff, I don't know, do you think there's anything else that you would point to? No, I wouldn't. I think you covered it. Okay.

speaker
Phil Cusick
Analyst, JP Morgan

And then on the boost conversion, thanks.

speaker
Jeff McElfresh
CEO, Communications Group

Oh, yeah, there's obviously there, I think boost, and we've got a situation where DISH will work through whatever their arrangement is commercially with T-Mobile on this. And I think there's been some public discussion around what that entails and what's happening. And we're not in the middle of that debate and what's occurring. And I think it still has a little bit of path to play. But, yes, there is a segment of those customers that ultimately, if they were to come over to our network, will require a device changeout. exactly what the pace of that is and when that's necessary and how it occurs, and the total numbers of that, I think, is yet to be played out. Jeff, is there anything you would add on that?

speaker
Jason Kylar
CEO, WarnerMedia

Yeah, not 100% required device conversions. Some require SIM swaps, and they're a little easier to transition, but you've covered it appropriately.

speaker
Amir Roswidowski
Senior Vice President, Finance and Investor Relations

Thanks, guys. Thanks very much, Bill. Operator, if we can move to the next question.